Quality

THE GM RECALL

GM raises recall charge to $1.3 billion, adds lock cylinder to part replacement

2:16 pm U.S. ET | April 10, 2014
GM said it now expects to take a $1.3 billion charge in the first quarter related to its ignition-switch recall, as it expanded the scope of the recall to fix a problem that has caused some drivers' keys to fall out of the ignitions while their cars are on. The amount of the charge revealed today increases GM's March 31 estimate of $750 million by more than 70 percent. In addition to replacing the ignition switches on 2....
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Toyota, GM cases could usher in era of big recalls, increased scrutiny

April 10, 2014 06:01 CET
After Toyota and GM were criticized for delaying recalls of defective models in recent years, automakers are accelerating safety actions. Recalls recently climbed to records in Japan and China....
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VW orders U.S. dealers to stop selling cars with new engine

9:55 am U.S. ET | April 9, 2014
Citing the risk of a leak in the transmission oil cooler, Volkswagen of America has ordered dealers in the United States to stop selling newer cars equipped with an automatic transmission and VW’s most common engine, the 1.8-liter EA888. The stop-sale order, sent to dealers Tuesday, applies to cars produced after Feb. 1. VW spokesman Scott Vazin said the problem arose when a supplier changed the specifications of an O-ring linking the transmission oil cooler to the transmission....
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VW orders U.S. dealers to stop selling cars with new Mexico-built engine

April 9, 2014 15:55 CET
Citing the risk of a leak in the transmission oil cooler, Volkswagen ordered dealers in the United States to stop selling newer cars equipped with an automatic transmission and VW's most common engine, the 1.8-liter EA888....
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THE GM RECALL

Barra's role as change agent collides with 33 years as daughter of GM

6:37 am U.S. ET | April 4, 2014
GM CEO Mary Barra presented herself as a change agent during congressional testimony this week. Senator Barbara Boxer wasn't buying. “I am very disappointed, really as a woman to woman, because the culture you're representing here today is the culture of the status quo,” said the California Democrat, who questioned Barra's ability to change a company that took a dozen years to address ignition switch flaws linked to 13 deaths....
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Judge delays ruling on 'park now' order covering faulty GM cars

1:19 pm U.S. ET | April 3, 2014
A federal judge in Texas on Friday declined to issue an emergency order forcing GM to tell owners of 2.6 million recalled cars to stop driving them immediately. A ruling on the matter could come next week instead....
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THE GM RECALL

GM hires 9/11 victims' attorney Feinberg to aid recall response

12:40 pm U.S. ET | April 1, 2014
General Motors has hired attorney Kenneth Feinberg to help the company evaluate how to handle its liability to families of victims of accidents involving cars that have been recalled for faulty ignition switches, GM CEO Mary Barra told a congressional panel today during 2 1/2 hours of testimony....
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Toyota dominates CR list of best used cars with 11 models

1:03 pm U.S. ET | March 17, 2014
Consumer Reports has named its best used vehicles for the 2004-13 model years, and the Toyota family is a favorite, with 11 vehicles named to the list....
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Japanese stay atop Consumer Reports rankings as Detroit struggles

12:45 pm U.S. ET | Feb. 25, 2014
Detroit has come clawing back from the brink with award-winning products, but Japanese and luxury brands still have the best lineups of cars and light trucks in the industry, the editors of the influential shopping guide Consumer Reports say....
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Aston Martin slammed by China state media over handling of recall

Feb. 14, 2014 11:10 CET
Aston Martin has been slammed by China's state media over a recall of its luxury cars involving Chinese parts, saying the company is using stereotypes to mask its own shortcomings....
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Lexus keeps J.D. Power dependability crown; GM scores 2 spots in top 5

10:00 am U.S. ET | Feb. 12, 2014
Lexus again is the most dependable auto brand after three years of ownership while two General Motors marques joined the top five, J.D. Power and Associates said today....
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Boler-Davis: GM won't rest on laurels as it launches 28 products

6:46 pm U.S. ET | Jan. 24, 2014
Alicia Boler-Davis, GM's senior vice president of global customer experience and quality, knows this is no time for General Motors to rest on its laurels....
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Ford's 'quality' push comes at busy time for automaker

10:24 am U.S. ET | Jan. 20, 2014
Ford is betting that the tight bond between two of its senior executives can help the automaker prevent quality missteps from derailing its busiest-ever year for launching new vehicles. Joe Hinrichs, head of North and South American operations, and Raj Nair, Ford's global product development chief, are two of the key players in what has been an all-out push to stamp out problems that have dogged the automaker in the last few years....
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Hyundai, Kia appoint new global r&d chief to 'solidify' quality

8:28 am U.S. ET | Dec. 27, 2013
Hyundai and affiliate Kia named a new president of their joint research and development division, a month after the previous chief resigned over quality issues....
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Hyundai r&d president, 2 other execs resign over quality problems

Nov. 11, 2013 16:23 CET
Hyundai's research and development president, Kwon Moon-sik, and two other executives resigned over a string of quality problems....
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Hyundai r&d president, 2 other execs resign over quality problems

7:16 am U.S. ET | Nov. 11, 2013
Hyundai Motor Group said on Monday its research and development president, Kwon Moon-sik, and two other executives resigned over a string of quality problems as the automaker tries to shore up reputation ahead of key model launches....
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Lexus tops reliability rankings; Ford again near bottom

12:45 pm U.S. ET | Oct. 28, 2013
Japanese brands continue to dominate the Consumer Reports Annual Auto Reliability rankings, while some European brands gained and Ford continued to rank near the bottom of the industry....
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