Quality

GM wins top spots in Total Car Score index

3:34 pm U.S. ET | June 27, 2012
GM landed six of the top 10 vehicles in Total Car Score's Top 10 Best American Cars of 2012 list. Five of the GM vehicles ranked in the top six -- the Cadillac SRX was ranked ninth.... Read More »

 

Jaguar, Porsche and Cadillac gain; Chrysler, Ford slip as industry quality jumps, J.D. Power says

1:00 pm U.S. ET | June 20, 2012
Jaguar, Porsche and Cadillac posted the biggest improvements in new-vehicle quality for the 2012 model year, while the Mini, Chrysler, Mercedes-Benz, Ford and Subaru brands fell back in a year that saw overall industry quality advance nearly 5 percent, J.D. Power and Associates said today. Lexus topped J.D. Power's 2012 U.S. Initial Quality Study for the second year in a row with 73 problems reported per 100 models tracked, the same as in 2011.... Read More »

 

Buick, Chrysler, Kia improve most in Total Car Score 2012 composite rating

4:15 pm U.S. ET | June 11, 2012
Buick, Chrysler and Kia improved the most this year while Infiniti took the top spot from Lexus on Total Car Score's list of Best Scoring Car Brands of 2012. The list is a composite of ratings from nine automotive review and ratings sites, including MSN Autos, U.S. News & World Report and Consumer Guide.... Read More »

 

Audi's unprecedented expansion tests quality standards

9:36 am U.S. ET | June 8, 2012
Even as rivals Mercedes-Benz and BMW spent more than a decade expanding production overseas, Audi has clung steadfastly to its flagship factories in Germany. That's about to change.... Read More »

 

Honda tops volume brands in perceived quality; Ford, Hyundai improve most

6:00 am U.S. ET | May 31, 2012
Ford and Hyundai have improved the most in perceived quality among volume brands in the past four years, but Honda has the top score, according to a study today that measures consumers' perception of brand quality.... Read More »

 

GM’s U.S. customer service chief adds global quality role

2:23 pm U.S. ET | May 24, 2012
General Motors said today it expanded the duties of U.S. customer service boss Alicia Boler-Davis by putting her in charge of global quality. Boler-Davis, 43, takes over global quality duties on June 1 from Terry Woychowski, 56, who is retiring after 32 years with GM.... Read More »

 

Lada struggles to dominate in growing Russian market despite tie-up with Renault-Nissan

May 23, 2012 08:04 CET
Lada, which has been the dominant brand in Russia for decades, is under pressure to defend its lead as major automakers push into a market poised to become Europe's largest by 2014. The move away from the brand by Russian consumers threatens Renault-Nissan's plan to dominate the market by taking control of Lada's owner AvtoVAZ.... Read More »