Quality

Senate to hold hearing on Takata airbag recalls; company subpoenaed by U.S. grand jury

6:24 am U.S. ET | Nov. 13, 2014

A Senate Committee hearing into the recalls of defective Takata airbags that have so far been linked to five deaths is slated for next Thursday, the committee announced today. Also, the supplier earlier today confirmed it received a subpoena from a federal grand jury looking into the handling of the flawed airbags....
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Honda discloses 5th Takata-linked airbag fatality, issues recall

6:46 am U.S. ET | Nov. 13, 2014

The death toll linked to defective Takata airbags grew to five today with Honda disclosing the first fatality outside the United States and calling back more cars....
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Former Honda executives chide CEO Ito over quality, recalls

10:03 am U.S. ET | Nov. 12, 2014

Two former Honda Motor chiefs have called on CEO Takanobu Ito this year, urging him to focus more on quality issues, increasing the pressure he's already under from federal regulators and politicians over mass airbag recalls....
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Takata disputes report it hid airbag tests before recall crisis

9:06 pm U.S. ET | Nov. 12, 2014

Takata said it tested airbags in 2004 for an issue separate from the flaw at the center of an auto-safety crisis, disputing a report by the New York Times last week....
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Sergio sends message with quick exits

12:01 am U.S. ET | Nov. 3, 2014

Last year, Chrysler quality chief Doug Betts praised boss Sergio Marchionne, saying the CEO's culture of accountability was just what the automaker needed. Last week, Betts became an unwitting poster child for Marchionne's methods....
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Ram quality, reliability dragged down by technology, new boss says

12:01 pm U.S. ET | Oct. 31, 2014

Fiat Chrysler Automobiles' Ram brand chief says cockpit technology was partly responsible for the brand's ranking in the latest Consumer Report's reliability study....
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Betts leaves Chrysler after another poor quality showing

9:39 am U.S. ET | Oct. 28, 2014

Fiat Chrysler's quality chief has left the company, a day after the automaker ranked last in a closely watched scorecard on vehicle reliability in the United States. Doug Betts, 51, who joined Chrysler from Nissan in 2007, will “pursue other interests,” Chrysler said in a statement today....
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GM extends 'speak up' safety message to dealers

12:01 am U.S. ET | Oct. 13, 2014

General Motors' heightened focus on safety in the wake of its recall crisis is spilling over to its 4,300 dealerships. In a Sept. 30 memo, GM North America President Alan Batey asked dealers to reinforce to their staffs "a sense of safety ownership and responsibility," and told dealers to encourage staffers to "speak up" if they spot a potential problem....
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Ram 1500 wins top tailgate vehicle status

3:39 pm U.S. ET | Sept. 26, 2014

With football season well underway, the CarGurus Blog this month ranked the top 10 vehicles for tailgating, dubbing the Ram 1500 No. 1....
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JAMES B. TREECE

BLOG: How Jim Harbour and David Power improved the U.S. auto industry

6:39 am U.S. ET | Sept. 9, 2014

Jim Harbour, who died Saturday at age 86, was one of two men who dramatically improved the American auto industry at a time when Detroit was deeply in denial about how far short of world class it was....
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Automakers still dogged by Bluetooth glitches, Power study finds

4:03 pm U.S. ET | Aug. 28, 2014

Bluetooth technology aims to leave drivers hands-free, but some drivers end up connection-free, according to a study of multimedia quality and satisfaction released today....
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Ford recalls 2013 Escape for 11th time, this time for wiring problem

3:43 pm U.S. ET | Aug. 15, 2014

Ford has issued its 11th recall on the 2013 Escape crossover, this time because a wiring problem could cause the engine to hesitate or stall. The recall covers 159,395 Escapes and Focus ST hatchbacks from the 2013 and 2014 model years with turbocharged 2.0-liter engines in North America....
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2014 MANAGEMENT BRIEFING SEMINARS

J.D. Power pans in-car voice recognition systems

5:01 pm U.S. ET | Aug. 6, 2014

In-car voice recognition systems work so poorly that automakers should give up trying to add new features and go back to the basics, said Kristin Kolodge, JD Power's executive director of driver interaction....
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With the push for standard parts, quality is key

11:00 am U.S. ET | Aug. 6, 2014

Automakers have long sought standard parts that can be used in various autos to cut costs. Now they want standardized modules and systems. That puts a premium on quality....
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LINDSAY CHAPPELL

BLOG: Automakers to get rude wake-up call on voice recognition

11:41 am U.S. ET | Aug. 5, 2014

Check your pride at the door Wednesday afternoon when JD Power plans to lay into the auto industry for one of the most poorly executed technologies it peddles to consumers -- voice recognition....
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'Made in Germany' loses more luster as BMW, Audi, M-B expand footprints

1:15 pm U.S. ET | July 4, 2014

“Made in Germany,” a hallmark of three of Europe's leading luxury automakers for years, is losing a little more of its exclusivity with BMW's decision to join rivals Audi and Mercedes and establish a manufacturing footprint in Mexico....
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