Lexus, Porsche rank as most-dependable brands, J.D. Power saysWed, 22, Feb 2017
Lexus and Porsche are the most dependable brands after three years of vehicle ownership, while Toyota leads non-premium labels, according to a J.D. Power study. Fiat Chrysler posted four of the bottom five brands.
Former FCA quality chief Betts named to key post at J.D. PowerTue, 21, Feb 2017
Doug Betts, the former head of quality for Fiat Chrysler, has been named senior vice president of global automotive operations for J.D. Power and Associates. He will have responsibility for leading the company's strategy and operations for its automotive division.
Age of U.S. vehicles rises again as quality improvesMon, 28, Nov 2016
Buick becomes first U.S. brand to crack top 3 reliability rankings by Consumer ReportsMon, 24, Oct 2016
Buick cracked into Consumer Reports' ranking of the top three most reliable brands -- a feat no American brand has accomplished since the organization began tracking brand performance in the early 1980s. Buick ranked No. 3 in the magazine's 2016 Annual Auto Reliability Survey. Lexus was the overall No. 1 brand with Toyota right behind it.
U.S. consumers' satisfaction with vehicles reverses years of declineTue, 23, Aug 2016
After three years of decline, U.S. customer satisfaction with vehicles is up in 2016, a survey released today shows. Customer satisfaction with vehicles was up 3.8 percent to a score of 82, on a scale of 100, according to the American Customer Satisfaction Index.
Automakers should view cybersecurity as quality issue, expert saysWed, 03, Aug 2016
Kia leads industry in J.D. Power quality studyWed, 22, Jun 2016
Kia overtook Porsche to lead the industry in J.D. Power's annual report card on vehicle quality, marking the first time in 27 years that a nonpremium brand has topped the list. Kia, with 83 problems reported per 100 vehicles, joins Toyota as the only nonpremium brands to have finished first in the 30-year history of the Initial Quality Study.
GM names Tony Francavilla as head of global qualityWed, 08, Jun 2016
General Motors has appointed veteran manufacturing executive Tony Francavilla as its global quality chief. Francavilla, 58, replaces the departed Grace Lieblein, who retired at the end of 2015 after working in the position for about a year. Like Lieblein, he will report to GM CEO Mary Barra.
Ford Fiesta footprint to expandTue, 07, Jun 2016
The Ford Fiesta will grow in size when it is redesigned for the 2018 model year, new spy photographs show. The Fiesta has been criticized for a cramped interior relative to its competitors, and the upcoming redesign aims to address that and other concerns.
FCA shakes up purchasing, quality staffsTue, 10, May 2016
Fiat Chrysler Automobiles has shaken up its global purchasing and quality management teams, as well as the executives charged with overseeing those areas in North America. FCA named Scott Thiele, 46, its former vice president of global product finance, as its new global head of purchasing.
Nissan adds a sustainability chiefTue, 10, May 2016
High warranty costs reflect Tesla's struggle with qualityWed, 27, Apr 2016
Tesla CEO Elon Musk has told investors his electric car company will stop burning cash and turn a profit this year, and corralling costs associated with quality problems will be critical to making good on that pledge.