Doug Betts

Chrysler exec: Recalls strengthen industry ties

12:01 am U.S. ET | Aug. 4, 2014
This year's long list of automotive recalls is strengthening the bond between suppliers and automakers, Chrysler Group's head of quality says. Doug Betts, who since 2007 has overseen Chrysler's effort to improve its quality, says heightened scrutiny from regulators has suppliers clinging closely to their customers....
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Chrysler's Betts: Recall volume is like boy who cried wolf

12:01 am U.S. ET | June 23, 2014
A year ago, Chrysler raised eyebrows when it spurned a government recall request for older-model Jeep Grand Cherokees and Libertys. What if that letter had arrived a year later? It'd get done, says Chrysler quality chief Doug Betts....
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