Survey and studies
A look at used-only stores' F&I practicesWed, 21, Sep 2016
Franchised dealerships' used-vehicle departments compete daily against independent retailers. So how do the independents do F&I? The National Independent Automobile Dealers Association provided some insights in its 2016 used-car industry report.
After fatal Tesla Model S crash, chatter shows worries, hopes for autonomous vehiclesSun, 11, Sep 2016
Online conversations about autonomous vehicles turned markedly negative this summer after a fatal crash involving the driver of a Tesla Model S operated in Autopilot mode. But consumers remained optimistic that autonomous drive is the “next big thing in the auto space,” according to a new study done for Automotive News.
Lexus tops at turning CPO shoppers into buyersMon, 29, Aug 2016
Lexus dealerships do the best job of converting shoppers who consider certified used vehicles into CPO buyers.