Survey and studies
Customers keen on off-peak hoursMon, 17, Apr 2017
Suppliers cheer up a little, OESA survey findsMon, 20, Feb 2017
3-point belts protect middle seat riders, study findsMon, 20, Feb 2017
Three-point seat belts are effective at reducing fatalities for center rear seat passengers in cars and light trucks, a study shows. The benefit is more dramatic in passenger cars than in light trucks or SUVs.
Tech shortage curbs service department growth, survey saysMon, 20, Feb 2017
Carlisle & Co. and Fixed Ops Journal asked dealers, general managers, and fixed ops directors about service matters. Among the findings: Technician issues are the biggest barrier to fixed ops growth, yet dealership executives spend little time recruiting techs.
Suppliers say recruits are demanding more moneyMon, 16, Jan 2017
AAA: Most U.S. drivers distrust repair shopsMon, 05, Dec 2016
Report: Low desire for online buyingMon, 10, Oct 2016
Low worker retention is hammering car dealersMon, 03, Oct 2016
A look at used-only stores' F&I practicesWed, 21, Sep 2016
Franchised dealerships' used-vehicle departments compete daily against independent retailers. So how do the independents do F&I? The National Independent Automobile Dealers Association provided some insights in its 2016 used-car industry report.
After fatal Tesla Model S crash, chatter shows worries, hopes for autonomous vehiclesSun, 11, Sep 2016
Online conversations about autonomous vehicles turned markedly negative this summer after a fatal crash involving the driver of a Tesla Model S operated in Autopilot mode. But consumers remained optimistic that autonomous drive is the “next big thing in the auto space,” according to a new study done for Automotive News.