Massachusetts dealership settles with the FTC over deceptive ads

11:27 am U.S. ET | March 24, 2014
Courtesy Auto Group of Massachusetts agreed to resolve FTC charges that the dealership violated the FTC Act by deceptively advertising that consumers could lease a vehicle for $0 down and specific monthly payments. But, the FTC said, the advertised amounts failed to include "substantial fees."... Read More »


Automakers agree to 'right to repair' deal

12:01 am U.S. ET | Jan. 25, 2014
Independent car repair chains and parts retailers have been lobbying for laws that would give them standardized access to the diagnostic tools that automakers give their franchised dealers.... Read More »


Auction front-liner to lead NAAA

12:01 am U.S. ET | Sept. 2, 2013
Jack Neshe, who will become president of the National Auto Auction Association during its convention Sept. 3-5 in Indianapolis, works on the front line of the auction industry.... Read More »


Boston-area dealership had bird's eye view of bombing suspects' gunfight, arrest

4:23 pm U.S. ET | April 22, 2013
A week after the Boston Marathon bombings, the city was beginning to return to normal today with shops reopening and residents heading back to work. But three days ago -- when the area was under lockdown as officials searched endlessly for the second suspect involved in the blasts that left three dead and over 170 injured -- it was a different story.... Read More »



Dealerships absorb an indirect hit when disaster strikes

7:21 am U.S. ET | April 20, 2013
This past week two catastrophic events hit communities. While no dealership employees were injured in either incident, dealers and staffers felt the impact.... Read More »


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How a Texas Toyota store solved used-car-supply challenge

How a Texas Toyota store solved used-car-supply challenge

Mike Shaw Toyota in Corpus Christi, Texas, struggled to find good used cars. So it started providing free appraisals to service customers and offered to buy their vehicles on the spot. Mon., April 14
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