Louisiana

MIKE COLIAS

Why one Chevy dealer doesn't fear the Reaper

9:33 am U.S. ET | Jan. 28, 2014
Digital marketing tools, slick service apps and fresh F&I strategies were on the radar of many dealers who attended the NADA convention here this weekend. But for Chevrolet dealer Heinke Trapp, it was a date with The Reaper....
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Toyota eyes off-lease returns for growth

3:29 pm U.S. ET | Jan. 27, 2014
Toyota Division asked dealers to make a renewed push for customer retention as more lease returns come back this year....
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Clinton greeted warmly by dealers, hails GM's Barra

1:32 pm U.S. ET | Jan. 27, 2014
Hillary Clinton, whose choice as NADA keynote speaker caused such controversy, was warmly received by dealers this morning as she gave an hour-long speech to a near-packed house at the Morial Convention Center....
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AMY WILSON

Tesla is the latest chapter in factory vs. dealer franchise fights

10:40 am U.S. ET | Jan. 27, 2014
When it comes to Tesla CEO Elon Musk and the franchise system, Connecticut dealer Jeff Aiosa says he's seen this movie before. Manufacturers will keep challenging dealer protection laws, and dealers will keep pushing back....
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JAMIE LaREAU

FTC ad regulators could 'make an example' of 1 dealer in each state

12:01 pm U.S. ET | Jan. 26, 2014
Colorado car dealers take heed and watch those ads. Leaders of the Colorado Automobile Dealers Association outlined the pressing issues for dealers at CADA's breakfast on Sunday morning in New Orleans at the National Automobile Dealers Association convention....
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VW's Horn hits reset button with U.S. dealers

7:26 pm U.S. ET | Jan. 26, 2014
Michael Horn, the new CEO of Volkswagen Group of America, has a message for VW dealers: We're listening. Horn on Sunday unveiled a broad overhaul of the VW brand's sales and marketing strategy in the United States -- and drew frequent applause from an audience that had arrived somewhat uneasy....
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Honda targets record year, expects 6% gain in U.S. sales

6:49 pm U.S. ET | Jan. 26, 2014
Honda Division is gunning for its best year ever in 2014. At the make meeting on Sunday, Honda told dealers it targets sales in the United States of about 1.44 million vehicles in 2014, up about 6 percent from 2013....
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Cadillac aims for double-digit growth

4:58 pm U.S. ET | Jan. 26, 2014
Cadillac is planning for sales growth of at least 10 percent in the United States this year as it rolls out at least three new or redesigned vehicles, dealers were told at the make meeting....
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Buick extends lease promotion

6:57 pm U.S. ET | Jan. 26, 2014
Buick plans to continue a 24-month promotional lease program that has helped stoke its lease business over the past two years....
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BMW exec wants U.S. dealers to generate higher CSI scores

5:46 pm U.S. ET | Jan. 26, 2014
BMW's North American CEO pressed dealers to produce higher customer satisfaction scores this year and called on them to make commitments to invest in renovating showrooms....
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Ford dealer improvement program tops expectations

11:50 am U.S. ET | Jan. 26, 2014
Last year, Ford told dealers it would offer them as much as $750,000 in matching funds to improve their dealerships. The response since then far exceeded Ford's expectations....
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Chrysler adds 26 minority-owned stores

1:01 pm U.S. ET | Jan. 26, 2014
Chrysler Group gained more than two dozen minority-owned dealerships in 2013 and is poised to challenge Toyota's lead in the percentage of its stores in the United States at least partially owned by racial minorities....
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Mercedes plans new round of dealership employee training

3:48 pm U.S. ET | Jan. 26, 2014
Mercedes-Benz USA is launching a new round of training for dealers and their employees this year, continuing the focus on customer service, dealers and company executives said....
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GM execs tell dealers Chevy can gain U.S. share in pickups

7:15 pm U.S. ET | Jan. 26, 2014
General Motors executives say Chevrolet can take market share from Ford in the pickup market despite the planned introduction late this year of a redesigned F-150....
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DCH's Susan Scarola named Woman of the Year by Manheim, AutoTrader Group

12:48 pm U.S. ET | Jan. 26, 2014
Susan Scarola, vice chairman of DCH Auto Group, received the 9th annual Barbara Cox Anthony Automotive Woman of the Year Award by Manheim and AutoTrader Group on Sunday....
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Mazda helps dealers with data mining software

6:36 pm U.S. ET | Jan. 26, 2014
Mazda is helping dealers pitch customers coming off lease or with equity in their vehicles....
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Ford asks dealers for help with launches

5:32 pm U.S. ET | Jan. 26, 2014
With 16 product launches coming in 2014, Joe Hinrichs, Ford's president of the Americas, asked dealers at the make meeting Sunday to partner in the launch process....
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Kia will boost supply to reverse sales slip

4:09 pm U.S. ET | Jan. 26, 2014
Kia dealers will see vehicle availability and marketing funds increase in 2014 as the brand seeks to reverse its first annual sales decline in the United States since 2008....
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GABE NELSON

How a Philadelphia dealer might help end the CFPB feud

3:20 pm U.S. ET | Jan. 26, 2014
Kerry Pacifico was a nominee for Time Dealer of the Year. He didn’t win. But the 89-year-old dealer can head home to Philadelphia with satisfaction regardless, knowing that his struggle to satisfy fair-lending regulators a decade ago now offers a way for thousands of his fellow dealers to stay in the Consumer Financial Protection Bureau’s good graces....
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AMY WILSON

Can dealers push back like it's 1989?

12:18 pm U.S. ET | Jan. 26, 2014
Twenty-five years ago the late Ron Tonkin rolled into New Orleans ready to take on the automakers. But dealers lament there may not be many more like Tonkin in the making. It’s different today....
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RICHARD JOHNSON

Why George Chaconas is such a busy man

4:24 pm U.S. ET | Jan. 25, 2014
Sit with dealmaker George Chaconas of Performance Brokerage Services at the Starbucks outside the convention hall, and you discover a busy guy....
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Digital media choices overwhelm, but the reward is great, panelists say

11:35 am U.S. ET | Jan. 25, 2014
The challenge for automakers trying to funnel shoppers to dealerships via digital media is mind-boggling -- how to simplify communications in a technology sphere that is continually growing and changing. But the reward, according to panelists at the J.D. Power International Automotive Roundtable here, makes the effort worthwhile....
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Nissan dealers get stair-step relief

6:31 pm U.S. ET | Jan. 25, 2014
Nissan has modified its brand-new stair-step sales incentive plan to cut dealers in some markets some slack. Nissan launched its Dealer Growth Program on Jan. 1, a detailed sales incentive plan that the factory and its retailers spent more than a year hammering out together....
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Ford offers 20% discount on necessities to fix aluminum F-150

6:11 pm U.S. ET | Jan. 25, 2014
Ford is offering dealerships with body shops a 20 percent discount on the $30,000 to $50,000 in special equipment and training needed to repair the 2015 aluminum pickup....
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Westcott: Keep defending reserve

5:51 pm U.S. ET | Jan. 25, 2014
NADA must continue to defend in-dealership financing or the car-buying public will suffer, outgoing NADA Chairman David Westcott told dealers today....
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Special Report
Fewer bosses, Disney savvy, $2 idea lift stores

Fewer bosses, Disney savvy, $2 idea lift stores

A Chrysler Group dealership chain is stripping away layers of management to sell cars faster. A Chevrolet-Cadillac store is enchanting customers through Disney training. Mon., July 21
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