J.D. Power Vehicle Dependability StudyLETTER TO THE EDITOR J.D. Power results reflect reality 12:01 am U.S. ET | March 4, 2013 Regarding the Feb. 25 letter to the editor "Get more detail on J.D. Power studies": The J.D. Power and Associates 2013 Vehicle Dependability Study is based on a sample of more than 37,000 original owners of 3-year-old vehicles.... Read More »
LETTER TO THE EDITOR Get more detail on J.D. Power studies 12:01 am U.S. ET | Feb. 25, 2013 Regarding "Lexus again tops J.D. Power dependability study; Detroit 3 narrow gap," autonews.com, Feb. 13: The average reported in quality surveys shows the gradual (but over time substantial) improvement that is confirmed by casual observation of new and used cars. However, I am skeptical of the brand-level data.... Read More »
FINAL ASSEMBLY Power study finds less lurching in launching 12:01 am U.S. ET | Feb. 18, 2013 One thing you could count on since the dawn of the industry was that new nameplates and redesigned vehicles would have more quality problems than carryover models. But the pattern may be changing, according to J.D. Power's 2013 Vehicle Dependability Study.... Read More »
Lexus again tops J.D. Power dependability study; Detroit 3 narrow gap 10:00 am U.S. ET | Feb. 13, 2013  Lexus remains the most dependable vehicle brand after three years of ownership but the Detroit 3 continue to close the gap with foreign rivals, J.D. Power and Associates says. Across the industry, owners of three-year-old 2010 cars and light trucks reported 126 problems per 100 vehicles, an all-time low and a 5 percent improvement from 132 problems per 100 on 2009 models a year ago.... Read More »
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Special Report
 Dealer O.C. Welch's big-truck turnaroundAfter Mercury's demise, South Carolina Ford-Lincoln dealer O.C. Welch had to find a way to replace lost revenue. He decided to load up on Super Duty pickups – and sell them online. Mon., June 17» Watch the Video |
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