New fronts in dealer-factory war over warranty reimbursementMon, 20, Feb 2017
Ohio is the latest state to adopt detailed rules requiring automakers to reimburse dealers for warranty work at the retail rates charged by the dealerships. Some service directors say they fear factory retaliation.
Lifetime parts/labor warranty can cover every Volvo ever madeMon, 21, Nov 2016
You might think that the last thing a service adviser at a Volvo dealership would want to see chugging onto his service drive is an ancient 240 or 740 or 850 with a million miles on the odometer. You'd be wrong.
Nissan to dangle 5-year, 100,000-mile warranty on 2017 Titan lineupMon, 15, Aug 2016
Nissan will offer a five-year/100,000-mile, bumper-to-bumper warranty on the 2017 Titan as it prepares to launch two new, volume variants of the large pickup. With the expanded warranty, Nissan hopes the Titan, still unfamiliar to many pickup buyers, will garner more consideration from truck shoppers.
High warranty costs reflect Tesla's struggle with qualityWed, 27, Apr 2016
Tesla CEO Elon Musk has told investors his electric car company will stop burning cash and turn a profit this year, and corralling costs associated with quality problems will be critical to making good on that pledge.
Md. bill would require OE repair parts for first 2 yearsFri, 11, Mar 2016
The recurring debate over the use of original-equipment vs. aftermarket parts for vehicle repairs has taken a new twist in Maryland. A proposed state law there would mandate the use of original equipment parts for the first two years of a vehicle's life.
BMW trims free service, adds dealer bonusMon, 18, Jan 2016
80,000-mile warranty gets the deal doneMon, 07, Dec 2015
Cunningham Chrysler-Dodge-Jeep of Edinboro in Pennsylvania offers extended powertrain service contracts as standard on almost all of its new and used cars. Doing so has especially helped to close used-vehicle sales.
Jaguar offers free maintenance, cuts prices in U.S.Thu, 03, Sep 2015
Jaguar is lowering its prices and rolling out free scheduled maintenance in the United States to remove what customers cite as key reasons consumers reject the British brand: high purchase and maintenance costs.
Repeat repairs on older Volvos are freeMon, 03, Aug 2015
Volvo Cars of North America has launched a new parts and labor warranty for older cars to drive more business to dealerships. If an off-warranty vehicle is repaired at a Volvo dealership and comes back with the same problem, the fixes are free.
Volvo offers lifetime warranty on replacement parts in U.S.Thu, 09, Jul 2015
FCA's shorter warranty could drive service plan salesMon, 01, Jun 2015
Fiat Chrysler's decision to reduce its limited powertrain warranty coverage by 40 percent brings it in line with its Detroit-based competitors. The automaker's 2016 models will have 5-year/60,000-mile powertrain warranties, instead of 5-year/100,000-mile warranties, FCA US said.
Fiat Chrysler reducing powertrain warranties to 60,000 miles for 2016 modelsWed, 27, May 2015
Fiat Chrysler Automobiles is reducing its powertrain warranty for the 2016 model year to five years or 60,000 miles from five years or 100,000 miles. The move follows a similar change in March by General Motors.