U.S. dealerships' employee retention slides, study findsWed, 28, Sep 2016
U.S. car dealerships suffer from rampant employee turnover, an industry study released today found. In fact, the three-year employee retention rate at dealerships reached a new low last year, dropping two percentage points to 45 percent, vs. a 67 percent rate in the overall U.S. nonfarm private sector.
Special issue to mark NADA centennialMon, 05, Sep 2016
In a column for Automotive News' Jan. 23 special issue celebrating the National Automobile Dealers Association's centennial, former NADA President Phil Brady recalls some of the challenges that arose after the Sept. 11 terrorist attacks.