Dealer Groups

TrueCar: AutoNation underreports sales generated from shopping site

7:15 pm U.S. ET | July 10, 2015

The dispute between TrueCar and AutoNation took a bitter turn Friday after the car-shopping website alleged the giant auto retailer has been underreporting sales generated by TrueCar leads....
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AutoNation drops TrueCar in contract dispute

3:15 pm U.S. ET | July 9, 2015

AutoNation is severing ties with TrueCar following a protracted contract dispute centered on access to customer data. AutoNation informed TrueCar executives that its dealerships would stop using the Internet vehicle shopping service at the end of July. AutoNation says 226 of its 240 U.S. stores use TrueCar....
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TrueCar's Painter says split with AutoNation presents consumers with 'a choice'

6:45 pm U.S. ET | July 9, 2015

TrueCar founder and CEO Scott Painter is portraying the split with dealership giant AutoNation as a clash of old and new approaches to auto retailing....
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Used-vehicle prices rise after 4 down months, Manheim says

2:55 pm U.S. ET | July 8, 2015

Wholesale prices of used vehicles in June were up slightly after four consecutive months of decline, the Manheim Used Vehicle Value Index released today shows....
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Trouble selling grandma's cars sowed seed for $1 billion startup

6:35 am U.S. ET | July 7, 2015

Auto1 values and buys used cars from individual sellers based on its own inventory and that of dealerships and manufacturers that use its platform. It then sells them on for a higher price to dealerships....
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Automakers say they're open to outside dealership investors, despite skepticism

12:01 am U.S. ET | July 6, 2015

Some automakers insist they are willing to take a chance on outside investors — provided they have a long-term focus and tap people with substantial dealership operation experience....
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Asbury takes tech shortage into own hands

12:01 am U.S. ET | July 6, 2015

Asbury Automotive wants 200 to 400 more technicians, so it is developing its own. Master technicians who otherwise would have retired are training new technicians at a vacated store in Atlanta....
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A winning combination: Service with a free manicure

12:01 am U.S. ET | July 6, 2015

In 2001, Priority Auto Group President Dennis Ellmer was looking to boost service orders on Wednesdays, the slowest day of the week at the first two stores he owned in Chesapeake, Va. It was Ellmer's wife, Jan, who thought outside the male-dominated box and suggested that if women could get their cars serviced and their nails done at the same time, it could be a big draw....
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Two Las Vegas dealerships settle deceptive advertising charges

3:47 pm U.S. ET | June 29, 2015

Two Las Vegas car dealerships have agreed to settle Federal Trade Commission charges that they used deceptive advertising. The dealerships, Planet Hyundai and Planet Nissan, ran ads that misrepresented the purchase price or leasing offers of their vehicles and the amount due at signing, the FTC said....
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LOST IN TRANSLATION

NYC dealership must provide documents for non-English speakers

12:01 am U.S. ET | June 29, 2015

As part of a settlement with the New York attorney general's office, a New York City dealership group must begin providing translations of sales documents to customers who negotiate their vehicle purchases in languages other than English....
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CarMax makes big plans for smaller markets

12:01 am U.S. ET | June 29, 2015

CarMax Inc. plans to expand its reach by opening smaller stores in smaller markets, said CEO Tom Folliard. He said the used-vehicle powerhouse has identified at least 80 markets that will support stores that are downsized from typical CarMax outlets....
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BEST PRACTICES

Dealer Wise goes the extra mile(s) for buyers

12:01 am U.S. ET | June 29, 2015

Let's say you're shopping at one of the Randy Wise Automotive stores in this area, and you decide to check out a vehicle from a different brand at another dealership owned by the group. Well, just sit tight. The folks at Randy Wise will fetch the vehicle for you or drive you to where it is. Five dealerships. Ten brands. New or used. Your pick....
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Cox goes bold with giant Dealertrack deal

12:01 am U.S. ET | June 22, 2015

Cox Automotive's purchase of Dealertrack creates a software and marketing juggernaut with products and services that, in one way or another, touch every franchise dealer in America. It represents marching orders from the boss of Cox Enterprise: Think big....
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CarMax average retail selling price dipped 1.6% in Q1

1:09 pm U.S. ET | June 19, 2015

The average retail selling price of a CarMax used vehicle dropped 1.6 percent to $19,851 in the company's fiscal first quarter that ended May 31....
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Toyota tops in retained value, Edmunds.com awards show

12:01 am U.S. ET | June 18, 2015

Toyota Motor came out on top in Edmunds.com's annual Best Retained Value Awards, nabbing a brand-level award and four model-level awards. The awards recognize brands and nameplates that have the highest projected residual values after five years compared to their average transaction prices when sold new....
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N.Y. targets dealerships' sale of credit-repair, identity-theft products

12:01 am U.S. ET | June 17, 2015

Paragon Honda and its two sister stores have agreed to a $13.5 million settlement with the New York attorney general's office over the alleged unlawful sale of credit-repair and identity-theft prevention products, part of a broader crackdown on deceptive sales practices by dealerships....
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HANNAH LUTZ

BLOG: The advantages for going online with F&I

12:00 pm U.S. ET | June 17, 2015

To reduce the push and pull around F&I product options and avoid surprising consumers with unexpectedly higher monthly payments as F&I products are added on, dealerships should introduce F&I online....
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Penske shuffles some upper management in accounting

6:06 pm U.S. ET | June 16, 2015

Penske Automotive Group has a new CFO, J.D. Carlson, formerly senior vice president and corporate controller for the dealership holding company. Carlson replaces David Jones, who resigned to accept a similar position with another company....
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Cox-Dealertrack deal to create full-service dealer software powerhouse

7:42 am U.S. ET | June 15, 2015

Cox Automotive's $4 billion blockbuster acquisition of Dealertrack Technologies brings together software giants with complementary strengths and little product overlap, the CEOs of the two companies said today....
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Cadillac dealership planned near GM Tech Center

3:29 pm U.S. ET | June 15, 2015

Prestige Automotive Group LLC plans to break ground Wednesday on an $8 million Cadillac dealership on 4.6 acres near General Motors' Tech Center in Warren, Mich....
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A billion here, a billion there ...

12:01 am U.S. ET | June 15, 2015

In its latest earnings statement, Berkshire Hathaway valued its purchase of Van Tuyl Group at $4.11 billion, after adding up the value of the dealership group's assets and subtracting the liabilities that were assumed....
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Scarola, former DCH exec, to leave Lithia

12:01 am U.S. ET | June 15, 2015

Susan Scarola, the former vice chairman of DCH Auto Group and one of the most high-profile women in auto retailing, is leaving Lithia Motors. A difference in management strategy between DCH and Lithia is influencing her next move....
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Serra Nissan faces civil suit in U.S. court in Ala.

12:01 am U.S. ET | June 12, 2015

Serra Nissan in Birmingham, Ala., is facing more legal problems, this time in civil court. An Alabama couple is suing the dealership alleging it was involved in a criminal enterprise when they bought a car there. Serra's lawyer says he plans an aggressive defense....
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Former DCH executive Susan Scarola departs Lithia

4:15 pm U.S. ET | June 9, 2015

Susan Scarola, the former vice chairman of DCH Auto Group and one of the most high-profile women in auto retailing, is leaving Lithia Motors, effective July 1....
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Echopark stores' iPad strategy reaps F&I results

12:01 am U.S. ET | June 8, 2015

Sonic Automotive Inc.'s three new used-vehicle stores in the Denver area are getting strong F&I results. The three stores together average nearly $1,000 per vehicle on sales of extended service contracts, guaranteed asset protection and other add-on items. That's despite having no dedicated F&I officers and using a one-price, one-salesperson process....
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CAR's David Cole on suppliers, Sergio, 'a wild and crazy time'

CAR's David Cole on suppliers, Sergio, 'a wild and crazy time'

'Fast and furious.' That's how Center for Automotive Research chairman emeritus David Cole describes an auto industry that may never see stability again.
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