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China's Qoros uses Slovakia to prepare for a full European roll out

April 16, 2014 06:15 CET
Chinese automaker Qoros is using Slovakia as its first global export market with the goal of rolling out the brand across western Europe within two years.... Read More »

 

GM seeks new PR boss, replaces human resources chief

11:21 am U.S. ET | April 14, 2014
General Motors today said its public-relations chief is leaving and appointed a new head of human resources, with both moves effective immediately. A GM spokesman, Greg Martin, said the actions are not connected to the company's ongoing recall crisis, but rather a result of Mary Barra's appointment as CEO three months ago.... Read More »

 

ADP Dealer Services to spin off, go public

12:01 am U.S. ET | April 14, 2014
Hot U.S. auto sales and the rise of online shopping have triggered a frenzy of merger and capital-raising activities among auto-retailing vendors.... Read More »

 

Ford moves Europe exec Cortesi to global corporate communications role

April 11, 2014 06:01 CET
Ford of Europe executive Elena Cortesi has been given a global role as the automaker's corporate communications manager.... Read More »

 

GM tablet tool aims to lift service revenue

12:01 am U.S. ET | April 7, 2014
About 1,200 General Motors dealerships have begun using a tablet tool, part of a software program called Service Workbench, that lets service advisers quickly pull up a vehicle's history, whip through an inspection and point out a menu of factory-recommended maintenance items.... Read More »

 

New route to Google in-store reviews

12:01 am U.S. ET | March 31, 2014
Two years ago, suspecting deceit, Google deleted virtually all customers' reviews of auto dealerships that were sent from dealerships' computers. But the debate about in-store reviews continues to rage.... Read More »

 

Ferrari, 21-year-old racer tussle for control of Facebook page

12:01 am U.S. ET | March 29, 2014
Sammy Wasem was 15 when he started a Ferrari fan page that would become one of the most popular car sites on Facebook. Six years later, he is in a legal battle with his favorite Italian sports-car maker in a case that may help define freedom of expression rights in social media.... Read More »

 

Ferrari fights 21-year-old racer for control of Facebook page

March 27, 2014 06:01 CET
Ferrari and amateur racecar driver Sammy Wasem are in a legal battle over a fan page Wasem started that has become one of Facebook's most popular car sites. The case may help define freedom of expression rights in social media.... Read More »

 

A mother's 'life mission': Seeking truth on GM's recall

5:52 pm U.S. ET | March 25, 2014
In the month since GM recalled the car that her daughter died in, Laura Christian has taken it upon herself to make sure others know what she now knows. She has started a Facebook page called “GM Recall Survivors" as a way to connect victims’ families and share news stories.... Read More »

 

Store turns union protest into an advertising pitch

12:01 am U.S. ET | March 24, 2014
Subaru of Wichita answered a protest sign placed in front of the store with a sign of its own, and claims to have made a lot of friends as a result.... Read More »

 

Shoppers' search priority? Color, not price

12:01 am U.S. ET | March 24, 2014
Car dealers commonly believe that shoppers on their Web sites first look for vehicles based on price. Wrong, says research by Cobalt, a major provider of dealer Web sites and other digital services. Shoppers first search by color, Cobalt says.... Read More »

 

VW, DealerMatch create dealer marketplace online

12:01 am U.S. ET | March 24, 2014
Volkswagen of America and a Manheim corporate sibling have developed an online marketplace for VW dealers to buy and sell used vehicles among themselves for a flat monthly fee.... Read More »

 

Amid GM recall, lawyers hit Internet, social media to find plaintiffs

7:19 am U.S. ET | March 19, 2014
General Motors may face lawsuits for millions of dollars over its recall of 1.6 million cars, but first lawyers have to find clients if they hope to get a foot in the courthouse door.... Read More »

 

Musk touts Tesla video ad made by recent college grads for $1,500

11:48 am U.S. ET | March 18, 2014
Tesla Motors doesn't spend a dime on paid advertising, but a group of recent college graduates decided to make a video spot for the electric car company anyway -- much to the delight of CEO Elon Musk.... Read More »

 

SEAN GAGNIER

And then there were four (maybe) on Jimmy Fallon's truck-shopping list

4:09 pm U.S. ET | March 17, 2014
Jimmy Fallon, new host of “The Tonight Show” on NBC, has let the world know that he wants to buy a new truck and on Friday he narrowed his choices to four vehicles -- maybe.... Read More »

 

Cars.com drawing interest from AutoTrader owners Cox, Apax, report says

7:36 am U.S. ET | March 12, 2014
Cox Enterprises, the media holding company, and London-based buyout firm Apax Partners, are interested in bidding for auto-sales Web site Cars.com, people with knowledge of the matter told Bloomberg.... Read More »

 

JIM HENRY

Consumer site wants buyers to pay less for vehicles

10:30 am U.S. ET | March 12, 2014
The consumer advice Web site Interest.com offers prudent financial guidance to keep car buyers out of debt so they can spend more on other priorities. Lucky for the auto industry, few people seem to be taking that advice.... Read More »

 

Cars.com's owners considering sale of Web site business, report says

7:09 am U.S. ET | March 10, 2014
Classified Ventures LLC, the media company backed by five newspaper publishers including Gannett and McClatchy, is working with Moelis to seek a sale of its Cars.com Web site, a person with knowledge of the matter told Bloomberg.... Read More »

 

Lexus, Subaru rank high for responding to internet leads

12:01 am U.S. ET | March 10, 2014
An annual study found that 21 of 33 auto brands improved their responsiveness to internet leads last year. But only two brands, Lexus and Subaru, have remained in the top one-third of the Pied Piper study rankings for every survey year from 2011 to 2014.... Read More »

 

Pickup wars: Jockeying for Jimmy Fallon

12:01 am U.S. ET | March 10, 2014
A new front opened up last week in the pickup wars: the fight for late-night. Ford, Ram and Chevrolet are jockeying to be the provider of Jimmy Fallon's truck.... Read More »

 

GM uses social media to respond to customer gripes

12:01 am U.S. ET | March 8, 2014
General Motors has a strategy to deal with consumers' social media gripes about ignition switch defects: search for complaints, respond quickly and assist customers.... Read More »

 

JIM HENRY

Why the F&I office still matters

12:01 am U.S. ET | March 5, 2014
A recent McKinsey study says one of the main reasons consumers still come to a brick-and-mortar dealership instead of buying cars online is to get questions answered about finance and insurance that can't be addressed, or can't be answered “conclusively,” online.... Read More »

 

VINCE BOND JR.

Corvette recovery draws online gawkers, cartoonists, profit seekers -- even doubters

5:00 pm U.S. ET | March 4, 2014
There's nothing like a good old-fashioned Internet conspiracy theory. After a cavernous sinkhole swallowed eight of the National Corvette Museum's prized gems last month, museum management decided to release as much information as possible and use social media to spread the word.... Read More »

 

Lexus' interactive channel lures buyers

12:01 am U.S. ET | March 3, 2014
Lexus is offering a new interactive channel through Comcast -- a first in any industry -- that it hopes will entice luxury buyers while providing a new look at the brand.... Read More »

 

Google Glass faces driving bans as states move to bar use

2:49 pm U.S. ET | Feb. 25, 2014
Motorists in at least six states may be barred from using Google Glass, the eyewear device under test that can access the Internet and take photos with a blink.... Read More »

 

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How a Texas Toyota store solved used-car-supply challenge

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