NADA Preview

NADA PREVIEW

Taking certified-used sales to the next level

12:01 am U.S. ET | Jan. 20, 2014
As expected, certified used-vehicle sales set a record in 2013. Though the programs generally are very successful, the leaders of some dealer councils say there is room for volume growth and better execution....
Read More »

 

DEALER COUNCIL LEADERS

Profits too small for Fiat, SRT

12:01 am U.S. ET | Jan. 20, 2014
Chrysler Group should work to improve the profitability of its Fiat and SRT brands, the new chairman of the Chrysler National Dealer Council says. Chuck Eddy, 55, owner of Bob & Chuck Eddy Chrysler-Dodge-Jeep-Ram near Youngstown, Ohio, says that most Chrysler dealers are more profitable than they have ever been....
Read More »

 

DEALER COUNCIL LEADERS

Nissan dealers size up new stair-step rules

12:01 am U.S. ET | Jan. 20, 2014
Nissan dealers will find out early this year whether the new ground rules for their factory stair-step sales events are more palatable than in the past. The company spent much of 2013 working out new procedure for the often controversial industry sales practice, which gives retailers incentive to sell beyond their normal forecasts. Members of the Nissan National Dealer Advisory Board worked with automaker executives to come up with a new approach....
Read More »

 

NADA PREVIEW

Study: 3,800 stores could disappear in U.S. by 2020

12:01 am U.S. ET | Jan. 20, 2014
Dealers considering whether to plan their succession now should know this: Manufacturers are looking to consolidate the dealer body. A study by Roland Berger Strategy Consultants says the dealer network in the United States is not sustainable, and 3,800 stores -- just over one in every five outlets -- could close by 2020 if ownership is not consolidated into fewer and larger dealership groups....
Read More »

 

NADA PREVIEW

NADA predicts 3 years above 16 million

12:01 am U.S. ET | Jan. 20, 2014
The economic signs indicate a strong sales year for the auto industry in 2014. And look for the recovery to continue for three years, says Steven Szakaly, the National Automobile Dealers Association's chief economist....
Read More »

 

Forrest McConnell
NADA PREVIEW

McConnell steps up at NADA; regulation tops agenda

12:01 am U.S. ET | Jan. 20, 2014
Forrest McConnell, the 2014 chairman of the National Automobile Dealers Association, takes over at a time when NADA is pushing back hard against the Consumer Financial Protection Bureau, which sees a risk of discrimination in dealership-arranged auto lending. NADA is also defending the franchise model from insurgents such as Tesla Motors Inc., which prefers to own its own stores....
Read More »

 

NADA PREVIEW: DEALER SURVEY

Worry about rising health care costs makes retailers cautiously optimistic this year

12:01 am U.S. ET | Jan. 20, 2014
As dealers head to New Orleans for the National Automobile Dealers Association convention, they're looking forward to this year. But they're concerned about rising personnel expenses, linked in large part to health care costs. That's the message from an unscientific online survey Automotive News conducted Jan. 8-10....
Read More »

 

NADA PREVIEW

Party time

12:01 am U.S. ET | Jan. 20, 2014
A brunch, a high tea and lots of evening receptions highlight the social scene at the NADA convention in New Orleans. Here's a sample. Events are by invitation only unless noted....
Read More »

 

NADA PREVIEW: SUCCESSION STRATEGIES

Planning ahead is key to keeping the business in the family, experts say

12:01 am U.S. ET | Jan. 20, 2014
Without proper succession planning, a dealer could leave behind a legacy of litigation and failed business and family relationships. That's why many experts agree dealers should start succession planning when they are in their late 40s or early 50s. A dealer who does a proper job of succession planning, including training a successor, can ease into retirement while maintaining a good standard of living....
Read More »

 

DEALER COUNCIL LEADERS

Lincoln: Changes start to pay off for dealers

12:01 am U.S. ET | Jan. 20, 2014
For Lincoln and its dealers, 2013 was a tumultuous year. The brand found itself launching a series of initiatives aimed at transforming the luxury experience at dealerships while coping with the botched launch of the MKZ sedan. "2013 was an incredible year of learning for the entire brand team," says Kevin Cour, Lincoln sales and service operations director....
Read More »

 

NADA PREVIEW

Wanted: New ways to acquire used cars

12:01 am U.S. ET | Jan. 20, 2014
In 2014, the supply of used vehicles, especially late-model ones, will increase. But dealers say they will continue to be creative and aggressive in procuring used cars. After all, the supply still will be well short of peak levels. And down the road, Sonic Automotive Inc. plans a chain of used-only stores, akin to the CarMax Inc. model, which will siphon used cars from the market. So the old tried-and-true ways of procuring used-vehicle inventory won't be enough....
Read More »

 

NADA PREVIEW

Make meeting forecast: Mostly sunny

12:01 am U.S. ET | Jan. 20, 2014
After yet another solid sales year, most make meetings at this year's National Automobile Dealers Association convention are expected to be the equivalent of a sunny day in Honolulu. But whenever two fronts collide -- in this case, dealers and the factories -- there's the potential for storm clouds to gather....
Read More »

 

DEALER COUNCIL LEADERS

Kia dealer wants marketing shift

12:01 am U.S. ET | Jan. 20, 2014
Kia's dealer council chairman expects sales to rebound in 2014 after the brand last year posted its first annual sales decline since 2008. Don Hobden, executive manager of six Kia dealerships in Kentucky, Alabama and Indiana and chairman of Kia's dealer council, says Kia's marketing budget last year was consumed by a busy launch schedule while rivals spent heavily on incentives and marketing designed to drive showroom traffic....
Read More »

 

DEALER COUNCIL LEADERS

Volvo dealers push execs to improve marketing

12:01 am U.S. ET | Jan. 20, 2014
Volvo dealers were unhappy with the Swedish brand's slump in 2013 sales and are urging executives to improve and refocus marketing, said the chairman of the Volvo Retail Advisory Board. "We were frustrated with the sales results of 2013," said Chip Gengras, president of Gengras Motor Cars and owner of two Connecticut stores, Gengras Volvo in East Hartford and Gengras Volvo of Meriden in Meriden....
Read More »

 

DEALER COUNCIL LEADERS

70% of M-B dealers to get service bonus

12:01 am U.S. ET | Jan. 20, 2014
Last year Mercedes-Benz dangled a big carrot: more money payable in early 2014 if dealers upped their customer service. Most have responded because the top performing 70 percent will get a bonus payment, said Joseph Agresta Jr., president of Benzel-Busch Motor Car Corp. in Englewood, N.J., and chairman of the Mercedes-Benz Dealer Board....
Read More »

 

DEALER COUNCIL LEADERS

Higher allocation is top priority for Land Rover

12:01 am U.S. ET | Jan. 20, 2014
Land Rover's U.S. dealers want more vehicles to sell. Getting increased allocation of Land Rover production is the top priority for the brand's dealers this year, said Michael Levitan, chairman of the Jaguar Land Rover Retailer Cabinet. The cabinet was formed in 2013 by merging the Jaguar and Land Rover dealer councils....
Read More »

 

DEALER COUNCIL LEADERS

Honda dealers await answer on halo sports car

12:01 am U.S. ET | Jan. 20, 2014
Honda has been without a true sports car since the S2000 convertible was canceled in 2009. Dealers would like to change that. Erik Nelson, a suburban Seattle Honda dealer and chairman of Honda's national dealer council, says the council has asked Honda to consider a halo sports car for the brand....
Read More »

 

DEALER COUNCIL LEADERS

VW dealers are skeptical of lighthearted marketing

12:01 am U.S. ET | Jan. 20, 2014
Volkswagen dealers are asking top U.S. executives to tweak their marketing strategy, saying that the brand's lighthearted marketing has gotten customers' attention, but that it could do a better job of moving metal. A shift to more "tactical" marketing could compensate for an aging lineup and soften the VW brand's recent sales slump, says Jimmy Ellis, a VW dealer with three stores in the Atlanta area and chairman of the Volkswagen National Dealer Advisory Council....
Read More »

 

DEALER COUNCIL LEADERS

Lease turn-ins will be major test for Buick

12:01 am U.S. ET | Jan. 20, 2014
Buick this spring expects to begin reeling in customers whose leases are expiring from a 24-month promotion it rolled out in spring 2012. The 24-month Experience Buick program helped General Motors' near-premium brand gain market share last year. Buick's leasing in 2013 increased to account for more than one-third of its sales, which grew 14 percent, to 205,509....
Read More »

 

DEALER COUNCIL LEADERS

Subaru financial aid will help dealers expand service capacity

12:01 am U.S. ET | Jan. 20, 2014
Subaru of America Inc. will pay U.S. dealerships to expand their service capacity during the next three years. A new program dubbed FOX, for Fixed Operations Expansion, runs through at least 2016 and includes financial assistance for dealerships that take on the projects. "Some need immediate help, and some are planning to need help, and some will decide to do it," said Phil Porter, chairman of the Subaru National Dealer Advisory Board....
Read More »

 

DEALER COUNCIL LEADERS

Audi must expand to meet growing sales, service needs

12:01 am U.S. ET | Jan. 20, 2014
Audi dealers have invested heavily in their stores to handle the luxury brand's rapid U.S. growth -- and they're not done yet, says the chairman of Audi's dealer council. Carl Sewell, an Audi dealer from Houston, is well-known in the industry for his book Customers for Life, a guide to customer service. One of his main points of emphasis on Audi's council has been the need to prepare for a growing number of vehicles in service....
Read More »

 

DEALER COUNCIL LEADERS

Mazda dealer leader happy with progress

12:01 am U.S. ET | Jan. 20, 2014
After years of underperforming the industry, Mazda is starting to fire on all cylinders, the head of the brand's dealer council says. The redesigned Mazda3 compact car and redesigned Mazda6 mid-sized sedan that went on sale last year helped Mazda boost retail sales by 16 percent in 2013 to 262,970 units, its best retail sales year since 1994. Tom Carey, chairman of the brand's dealer council, attributes the gains to Mazda's new vehicles and a consistent marketing presence....
Read More »

 

DEALER COUNCIL LEADERS

Chevy sees gains from new models, fleets

12:01 am U.S. ET | Jan. 20, 2014
The chairman of Chevrolet's National Dealer Council believes the brand is poised to take market share this year on the strength of its rejuvenated product lineup and an uptick in fleet and commercial sales. Steve Hurley, dealer principal at Stingray Chevrolet in Plant City, Fla., says Chevy's sales in 2013 -- up 5 percent in a market that was up 8 percent -- were disappointing....
Read More »

 

DEALER COUNCIL LEADERS

Infiniti will benefit from independence

12:01 am U.S. ET | Jan. 20, 2014
Separating Infiniti from Nissan day-to-day business will help the small luxury brand grow, says the chairman of the brand's national dealer advisory board. The problem isn't confusion in the mind of the consumer, says Matt Gunderson, dealer principal of Infiniti of Mission Viejo in Mission Viejo, Calif. The problem is elsewhere -- from how Infiniti is discussed in the media to how product decisions are made at the parent company, Nissan Motor Corp....
Read More »

 

DEALER COUNCIL LEADERS

Porsche may reach '18 sales goal this year

12:01 am U.S. ET | Jan. 20, 2014
Even though the new Macan crossover could help Porsche achieve its U.S. sales goal of 50,000 units as early as this year, dealers don't expect the brand to strive to stretch its sales much beyond that threshold for the time being. The Macan, a mid-sized crossover that is likely to start at around $50,000, is expected to be on sale at U.S. dealerships by early summer....
Read More »

 

Special Report
Fewer bosses, Disney savvy, $2 idea lift stores

Fewer bosses, Disney savvy, $2 idea lift stores

A Chrysler Group dealership chain is stripping away layers of management to sell cars faster. A Chevrolet-Cadillac store is enchanting customers through Disney training. Mon., July 21
» Watch the Video
     
News by Brand


Rocket Fuel