General Motors

Mercedes, Mini top J.D. Power sales satisfaction rankings

1:00 pm U.S. ET | Nov. 13, 2014
Mercedes-Benz ranked highest in sales satisfaction among luxury brands in the J.D. Power 2014 U.S. Sales Satisfaction Index Study released today. For a fifth consecutive year, Mini ranks highest among mass-market brands, with a score of 727....
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THE GM RECALL

Delphi turns over GM recall evidence in deal with plaintiffs

3:42 pm U.S. ET | Nov. 13, 2014
Delphi Automotive agreed to give thousands of documents to lawyers suing General Motors over faulty ignition switches and to let the lawyers speak with the supplier's employees in exchange for being dropped as a defendant....
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Automakers adopt protocols to handle, protect consumer data in connected car era

12:01 am U.S. ET | Nov. 13, 2014
Hoping to harness customer data to offer more services without eliciting an outcry over the misuse of personal information, major automakers today agreed to industry-wide principles to handle consumer data and safeguard individual privacy going forward....
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Barra to sit out award ceremony following protests

10:17 pm U.S. ET | Nov. 12, 2014
General Motors said Wednesday that CEO Mary Barra will sit out an award ceremony in her honor next week following protests from a group of family and friends of people killed in defective GM vehicles....
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Takata says it modified compound involved in airbag recalls

12:12 pm U.S. ET | Nov. 12, 2014
Takata has modified the composition of an airbag propellant that contains a volatile chemical at the center of a recall of millions of cars worldwide, the company told Reuters....
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Feinberg may seek GM switch-related cases in regulator files

12:02 pm U.S. ET | Nov. 12, 2014
The lawyer handling General Motors' compensation for victims of accidents tied to its faulty ignition switches said he'll consider an auto safety advocate's suggestion that he comb regulators' files for relevant accidents....
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GM drops shift at Michigan Cadillac plant to match car supply, demand

6:30 pm U.S. ET | Nov. 11, 2014
GM is eliminating one production shift at the Michigan plant where the Cadillac ATS and CTS are made, a reflection of new brand chief Johan de Nysschen's vow to fix excess production and high inventories that have plagued Cadillac over the past year....
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Mercedes introduces new names for its vehicles to avoid customer confusion

6:30 am U.S. ET | Nov. 11, 2014
Mercedes-Benz, hoping to overcome consumer confusion as its product lineup expands, is overhauling the nomenclature used to identify its cars and light trucks. The moves comes as it prepares for the launch of 30 models -- including 11 all-new vehicles -- by 2020....
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GM discloses more ignition-related deaths in U.S. report

1:12 pm U.S. ET | Nov. 11, 2014
General Motors' most recent quarterly report to federal safety regulators on crashes that may be linked to a defect lists 47 deaths and 614 injuries in vehicles it has recalled this year for ignition problems....
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NICK BUNKLEY

GM victim's family left in the dark with compensation clock ticking

4:12 pm U.S. ET | Nov. 11, 2014
For 11 years, Jean Averill's family had no idea that her death was connected to a defective ignition switch. For the past five months, Averill's name sat in a footnote at the bottom of Page 103 in the Valukas report, which details the findings of General Motors' investigation into that defective ignition switch....
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GM to cut 160 jobs at small-car plant near Detroit

11:38 am U.S. ET | Nov. 11, 2014
General Motors is laying off 160 workers and trimming production at the assembly plant where it makes the Chevrolet Sonic and Buick Verano amid weaker-than-expected demand for the small cars....
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GM December switch order shows failure to disclose under Barra

6:39 am U.S. ET | Nov. 11, 2014
The disclosure of December e-mails by General Motors shows that even after Mary Barra took over as CEO, the automaker failed to disclose key information about its ignition-switch recall -- raising more questions about what she knew and how quickly she’s been changing GM’s culture....
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Costco-GM promo moves more metal

12:01 am U.S. ET | Nov. 10, 2014
A promotion between GM and Costco Wholesale Corp.'s auto-sales arm helped three GM trucks make the list of most-requested vehicles for dealership referrals among the warehouse club's members in October....
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Man U players leave free 'Vettes, Camaros parked

12:01 am U.S. ET | Nov. 10, 2014
Chevrolet's blockbuster $559 million sponsorship agreement in 2012 with British soccer club Manchester United ultimately drew a red card for General Motors marketing czar Joel Ewanick. Now it seems that one of the main perks for Man U -- a fleet of 15 free Corvettes and Camaros for the team's stars to drive -- has been left to warm the bench....
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EDITORIAL

All aboard at GM

12:01 am U.S. ET | Nov. 10, 2014
General Motors purchasing managers also must buy in to the importance of improving relations with suppliers....
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GM switch fund approves 2 more death, 4 injury claims

12:07 pm U.S. ET | Nov. 10, 2014
A program to compensate the victims of a faulty ignition switch in GM vehicles found last week that the part was linked to two additional deaths and four injuries, bringing the total number of eligible claims to 67, according to a report on Monday....
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CULTURAL EVOLUTION

Barra pinning GM's transformation on small changes that add up

12:01 am U.S. ET | Nov. 10, 2014
Instead of a broad culture shift, General Motors CEO Mary Barra is pressing employees for small changes — singular moments of candor and more-decisive action — that over time will add up to the cultural transformation that has eluded so many of her predecessors....
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GM recall controversy could eclipse Ford-Firestone, PR guru Vines says

4:09 pm U.S. ET | Nov. 10, 2014
When it comes to public relations crises in the automobile industry, the Ford-Firestone tire controversy in the early 2000s was the biggest. Jason Vines should know. He was in charge of PR at Ford at the time. But Vines believes the General Motors ignition-switch recall could yet eclipse Ford-Firestone....
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GM touts 13,000 vehicles sold under Shop-Click-Drive

3:46 pm U.S. ET | Nov. 10, 2014
General Motors has sold more than 13,000 new vehicles via its online shopping tool Shop-Click-Drive since it debuted for use on dealership websites a year ago, the automaker said today....
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Barra Q&A: At GM, the biggest changes are just beginning

12:01 am U.S. ET | Nov. 10, 2014
Mary Barra was just weeks into her job as the first female CEO of a global automaker when General Motors was consumed by a safety crisis now linked to 30 deaths. Barra acknowledges that the ignition-switch recall consumed much of her new executive team's attention this year. But she feels good about GM's handling of the most pressing task: a restructuring of product safety to prevent another deadly defect from slipping through....
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Fleets give October a big boost

12:01 am U.S. ET | Nov. 10, 2014
Fleet volume sharply outpaced retail sales in October, turning what would have been a below-par sales month into an above-average one....
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SEMA today, showrooms tomorrow

12:01 am U.S. ET | Nov. 10, 2014
Various vehicles loaded with high-performance gear at last week's Specialty Equipment Market Association show will be available soon in U.S. showrooms....
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GM ordered new ignition switches months before recall, report says

10:59 pm U.S. ET | Nov. 9, 2014
GM ordered a half-million new replacement ignition switches nearly two months before it told federal safety regulators about the safety issues which prompted a recall of millions of vehicles this year, The Wall Street Journal reported....
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After 'stuff' happens, Chevy team scrambles

12:01 am U.S. ET | Nov. 8, 2014
Chevy's swift response in converting an awkward World Series award presentation from a punch line to a marketing coup became a case study on the real-time power of social media to seize a moment. Chevy estimates it netted an extra $5 million in media exposure for its new midsize truck....
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Chevy retires 'technology and stuff' after reaping publicity windfall

3:44 pm U.S. ET | Nov. 7, 2014
Chevrolet is sending #ChevyGuy and his #TechnologyAndStuff pitch to the showers -- but not before recording about $5 million in free media exposure....
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