Retail

Infiniti set to name CP&B as its global advertising agency, report says

1:17 pm U.S. ET | Oct. 17, 2014
Infiniti is set to tap Crispin Porter + Bogusky as its global advertising agency after a drawn-out review, people familiar with the matter told Advertising Age, an affiliate of Automotive News....
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AUTOMOTIVE NEWS EUROPE E-MAGAZINE

Audi seeks to increase TT's market share

Oct. 17, 2014 06:30 CET
Audi expects its new TT to boost its market share even though demand for small sports cars is shrinking. New variants sold alongside the coupe and roadster versions will help maintain the TT's sales momentum....
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Jeep first U.S. brand to crack Top 10 in Japan's Car of Year Award

9:51 am U.S. ET | Oct. 16, 2014
Jeep has made history by becoming the first brand from the United States to crack the top 10 in this country's Car of the Year Award. The honor came down this week for the Jeep Cherokee, which was tapped as one of the 10 Best Cars for 2014-15. It was a first for any American nameplate....
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Ford may join VW in selling plug-in hybrids in Europe

Oct. 16, 2014 06:01 CET
Ford may join rival Volkswagen by introducing plug-in hybrid models in Europe. Ford already sells plug-in versions of its Fusion and C-Max in the U.S., but the company hasn't launched plug-ins in Europe because of low demand....
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Kia scores LeBron James as first 'luxury ambassador'

4:48 pm U.S. ET | Oct. 16, 2014
NBA superstar LeBron James, following his high-visibility return to the Cleveland Cavaliers this season, has signed on with Kia Motors America as its first luxury ambassador....
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Ex-Fiat exec Soave named to marketing post at Federal-Mogul Motorparts

2:22 pm U.S. ET | Oct. 16, 2014
Laura Soave, the ex-Fiat brand chief in the United States who left after the flawed launch of the Fiat 500, has been named chief marketing and communication officer of Federal-Mogul Motorparts....
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RICHARD JOHNSON

Hyundai scrambles for more crossover turf

2:45 pm U.S. ET | Oct. 16, 2014
Hyundai's no longer growing by leaps and bounds in the United States, in part because it's only a bit player in the crossover boom....
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China to punish carmakers that fail to meet fuel economy targets

10:24 am U.S. ET | Oct. 16, 2014
China, taking another step to clean the nation's polluted skies, plans to punish automakers by restricting vehicle output and publicly naming violators if they fail to meet fuel economy rules on light vehicles set for 2015....
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Toyota tests car-sharing in French city

Oct. 16, 2014 10:08 CET
Toyota has launched its first car-sharing service outside Japan in the French city of Grenobles. Consumers can hire EVs using a smart phone app in a scheme that may be expanded to other cities after a three-year trial....
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Honda says it's committed to hybrids in Europe

Oct. 15, 2014 11:10 CET
Honda says it remains committed to hybrids in Europe and will import a gasoline-electric hybrid version of its next Jazz subcompact in 2016, despite reducing its hybrid lineup in the region due to slow sales....
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BEST DEALERSHIP TO WORK FOR

Porsche Plano

12:01 am U.S. ET | Oct. 15, 2014
Cool perk: Every quarter, birthdays are celebrated with cupcakes and cards....
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THE GM RECALL

GM sued for $10 billion over losses on 27 million recalled cars

1:43 pm U.S. ET | Oct. 15, 2014
General Motors was hit with its biggest lawsuit so far over serial recalls, brought on behalf of drivers of 27 million vehicles seeking more than $10 billion in compensation for fallen car prices....
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BEST DEALERSHIP TO WORK FOR

Baker Motor Co. of Charleston

12:01 am U.S. ET | Oct. 15, 2014
Cool perk: Baker Motor Co. of Charleston reimburses employees for their gym memberships if they sign into their gym of choice at least eight times per month....
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Wrestling with the workweek

12:01 am U.S. ET | Oct. 15, 2014
At Planet Subaru in Hanover, Mass., everyone works fewer than 50 hours a week.
At Friendship Family of Dealerships in Bristol, Tenn., employees who sell 15 or more vehicles a month set their own schedules.
At Schumacher European, a Mercedes-Benz dealership in Phoenix, sales staffers regularly get two days off in a row....
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Stores mix competitions and food to cook up camaraderie

12:01 am U.S. ET | Oct. 15, 2014
In Amarillo, Texas, it's not unusual to see restaurant billboards advertising 72-ounce steak dinners. At AutoNation Chevrolet in Amarillo, the ribs or brisket portions may be smaller, but the grill is hardly dainty....
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Scrap metal pays for pizza at Faulkner

12:01 am U.S. ET | Oct. 15, 2014
Scrap dealers show up once a month at Faulkner Hyundai on the northeast side of Philadelphia and haul away the worn-out parts from the service department. But unlike most dealerships, Faulkner Hyundai doesn't add the money to its bottom line. Instead, it puts the cash into a kitty that helps feed and entertain the store's roughly 45 employees....
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Ounce of prevention keeps employees on the job

12:01 am U.S. ET | Oct. 15, 2014
When it comes to the health and well-being of its 130 employees, Baker Motor Co. of Charleston closely follows the adage about the relative cost of prevention and cure....
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Offbeat rewards motivate workers

12:01 am U.S. ET | Oct. 15, 2014
Dealerships across the country hand out cash or plane tickets when their employees hit sales targets or other company goals. Several of the Best Dealerships To Work For are among those that go beyond trips or sporting event tickets with unusual incentives to motivate employees to sell -- and to be good citizens....
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Manager's personalized paychecks encourage, praise dealership staffers

12:01 am U.S. ET | Oct. 15, 2014
Michelle Petrenko adds extra value to her employees' paychecks. Petrenko, as general manager of Mini of Tempe, one of this year's Best Dealerships To Work For, wrote meaningful, unique messages on the checks of each of the Arizona Mini store's 37 staffers....
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How to get the most from millennial staffers

12:01 am U.S. ET | Oct. 15, 2014
If dealers want to attract the best and brightest from the most diverse generation to date, job descriptions should cast the car business as a career with hurdles that millennials should be excited to leap -- not a robotic list of tasks waiting to be checked off, says Jason Dorsey, who bills himself as The Gen Y Guy....
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How to attract, hire and keep college grads

12:01 am U.S. ET | Oct. 15, 2014
Dealers increasingly want to hire college grads, believing they bring a high level of professionalism and the drive to succeed. But getting college graduates to consider auto retailing careers can be tough. Large dealership groups would seem to have an advantage, in part because they can offer more opportunities for ambitious new hires who want to advance....
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Giving employees a meal and much more

12:01 am U.S. ET | Oct. 15, 2014
Steve Krohn believes there are many ways to reward employees for a job well done. One is Phil Long Dealerships' long-standing practice of giving Thanksgiving Day turkeys to every employee -- from lot porters to general managers, including Krohn, general manager at Phil Long Hyundai of Motor City in Colorado Springs, Colo....
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Forget big vs. small; it's the Best vs. the rest

12:01 am U.S. ET | Oct. 15, 2014
The differences among small, medium and large Best Dealerships To Work For are far less striking than their similarities....
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Dealership hires newbies, then comes the training

12:01 am U.S. ET | Oct. 15, 2014
Land Rover North Dade rarely hires salespeople who have worked in the auto industry. "When they have been in the industry, you can't teach them," said General Manager Larry Zinn, 28. And teach them it does. The dealership systematically trains new employees in its processes, culture and approach to customer service. Training is a key to the store's success....
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Dealers take Affordable Care Act in stride

12:01 am U.S. ET | Oct. 15, 2014
Hold down costs and turn a profit -- but don't do so by shaving employee health benefits. That is the consensus among owners and managers of stores on Automotive News' list of Best Dealerships To Work For....
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No. 1 store empowers, retains employees

No. 1 store empowers, retains employees

Texas dealer Greg May encourages his staffers to provide input and solve problems on their own. Mon., October 20
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