Marc Trahan

VW taps Schüller for top U.S. quality post

6:11 pm U.S. ET | June 30, 2014
Volkswagen Group of America named Stefan Schüller quality chief for VW and Audi in the United States. He replaces Marc Trahan, who is retiring after 35 years with the company, as VW group mounts an aggressive localization push....
Read More »

 

VW: Fast feedback lifts quality

12:01 am U.S. ET | Dec. 16, 2013
Volkswagen's modernized customer feedback system is helping the company find and fix problems faster as it tries to lift its below-average quality scores....
Read More »

 

Special Report
How #1 store scores with employees

How #1 store scores with employees

Texas dealer Greg May encourages staffers to provide input and solve problems on their own. Mon., October 20
» Watch the Video
     
News by Brand


Rocket Fuel