Marc Trahan

VW taps Schüller for top U.S. quality post

6:11 pm U.S. ET | June 30, 2014
Volkswagen Group of America named Stefan Schüller quality chief for VW and Audi in the United States. He replaces Marc Trahan, who is retiring after 35 years with the company, as VW group mounts an aggressive localization push....
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VW: Fast feedback lifts quality

12:01 am U.S. ET | Dec. 16, 2013
Volkswagen's modernized customer feedback system is helping the company find and fix problems faster as it tries to lift its below-average quality scores....
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Fewer bosses, Disney savvy, $2 idea lift stores

Fewer bosses, Disney savvy, $2 idea lift stores

A Chrysler Group dealership chain is stripping away layers of management to sell cars faster. A Chevrolet-Cadillac store is enchanting customers through Disney training. Mon., July 21
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