Johan de Nysschen
Dealer lobby to study Caddy's planMon, 20, Jun 2016
Dealer attorneys say the outline presented to retailers so far indicates that Cadillac's dealer-incentive plan may test the bounds of state franchise laws meant to protect dealers from unequal treatment by the factory.
Cadillac puts final touches on retail overhaulMon, 06, Jun 2016
Cadillac President Johan de Nysschen is putting the finishing touches on Project Pinnacle, a program that will overhaul everything from how dealerships interact with customers and how their salespeople dress, to how they present their showrooms and service departments and how they get paid for new-car sales.