John Krafcik

Buyers are back after shutdown

12:01 am U.S. ET | Oct. 28, 2013
The federal government shutdown kept some would-be car shoppers away from dealerships in the first half of October, but forecasters still expect U.S. auto sales to rise at least 12 percent this month. The debt ceiling battle in Congress dinged consumer confidence and added to concerns lingering from September, when the industry broke a 27-month streak of consecutive gains....
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No. 1 store empowers, retains employees

No. 1 store empowers, retains employees

Texas dealer Greg May encourages his staffers to provide input and solve problems on their own. Mon., October 20
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