He rewrote book on retailingApril 2
AutoNation founder Wayne Huizenga dies at 80March 23
Drive Pink effort gets the blue ribbonMarch 26
Jackson ignores back of the storeMarch 19
AutoNation's Mike Jackson looks only at the front of the dealership (sales), just like most other dealers and chain store operators. As such, he is not paying attention to the back of the store (parts and service), where losses in warranty and policy dollars continue to mount.