AAA: Most U.S. drivers distrust repair shopsMon, 05, Dec 2016
How store eased rift between fixed ops and used-car salesMon, 05, Dec 2016
An inherent tension exists at most franchised dealerships between fixed operations and used-car sales. But at one large North Carolina dealership, that long-standing and bitter conflict has been amicably resolved -- by the accountant.
Fixed ops opportunities for womenMon, 05, Dec 2016
Dealerships turning to veterans to ease shortage of techniciansMon, 21, Nov 2016
Nissan to offer maintenance alerts in foray into connected carsTue, 29, Nov 2016
Dealerships battle fast-growing consolidation of body-shop businessMon, 21, Nov 2016
A fine-tuned Google alert will provide a chronicle of dealers who are selling their body shops to, or entering into partnerships with, independent chains and consolidators. So why shouldn't franchised dealerships just give up on collision repair? For one thing, it's a $35 billion-a-year business in the United States.
That thing got a Hemi? If not, refer to Bulletin No. 23-053-16Mon, 28, Nov 2016
Volvo tests 'concierge' for 90 seriesSat, 26, Nov 2016
Age of U.S. vehicles rises again as quality improvesMon, 28, Nov 2016
'Alt-OE' controversy, lack of common definition hamper automakersMon, 21, Nov 2016
"Alt-OE" is the most common label applied to supposedly genuine, new factory parts sold by distributors other than automakers through their franchised dealerships. Auto insurers and other advocates say alt-OE parts, used mostly by independent body shops, can provide high-quality collision repairs at a lower cost.