Finance & Insurance

HANNAH LUTZ

BLOG: When a client dies, lender can make or break trust

11:00 am U.S. ET | Feb. 10, 2016

A consumer's death during his or her lease term isn't a common occurrence, but how the lender responds to the needs of the consumer's family members makes a lasting impression....
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HANNAH LUTZ

BLOG: F&I product add positions Cox for growth

11:45 am U.S. ET | Feb. 3, 2016

By offering F&I products to its dealers, Cox Automotive is setting itself up for growth....
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Cox Automotive acquires stake in F&I company

1:16 pm U.S. ET | Jan. 28, 2016

Cox Automotive has acquired a minority interest in SilverRock Holdings, which owns three service-contract and insurance companies. The purchase will give dealers affiliated with GO Financial and NextGear Capital the ability to offer consumers extended service contracts, GAP and other insurance, as well as vehicle-theft recovery products....
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HANNAH LUTZ

BLOG: Beware the pitfalls of digital ads

11:45 am U.S. ET | Jan. 27, 2016

The industrywide push to put much of the car buying and financing process online, including ads, is a good thing. But dealers should make sure that online ads don’t come back to haunt them....
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HANNAH LUTZ

BLOG: Efficiency, compliance still trump shorter visits to F&I office

12:30 pm U.S. ET | Jan. 20, 2016

Speed in the F&I office, while a priority, may not be dealerships' No. 1 goal anymore....
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HANNAH LUTZ

BLOG: With a whiff, Ally aims to stand out

11:00 am U.S. ET | Jan. 13, 2016

What's your car scent? A blend of cappuccino, hairspray, lipstick and yoga mat? Or is it a mix of bonfire, axle grease, flannel and beard?...
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Ford Credit tests group leasing

12:01 am U.S. ET | Jan. 11, 2016

Ford Motor Credit Co. will launch a leasing pilot program next month in Austin, Texas, that allows families and small groups of friends and neighbors to share a Ford vehicle....
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McLaren to offer leases through Ally

12:01 am U.S. ET | Jan. 11, 2016

McLaren Automotive North America will offer retail leases through Ally Financial in an agreement disclosed last week....
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Ally Financial targeted by activist hedge fund

12:16 pm U.S. ET | Jan. 6, 2016

The hedge fund pushing for changes at Ally Financial said today it wants to work closely with the U.S. auto loan company's management team but is disappointed with its initial response....
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HANNAH LUTZ

BLOG: What I've learned on the F&I beat

11:00 am U.S. ET | Jan. 6, 2016

I'm a relative newbie to the F&I world. Over about eight months of covering it, I've picked up several big-picture insights into this industry. These are the key points I'll keep in mind as I continuing covering the people, institutions and issues in F&I....
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HANNAH LUTZ

BLOG: 2016 will bring more compliance chatter

10:30 am U.S. ET | Dec. 30, 2015

While compliance is a tired word, it will likely continue to be a pillar of auto finance in 2016 and beyond....
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HANNAH LUTZ

BLOG: Is F&I disruptor's plan worth the risk?

12:01 am U.S. ET | Dec. 23, 2015

Dealer-owned captive financing sounds like a promising idea for retailers, but is it worth the risk?...
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HANNAH LUTZ

BLOG: Study finds women are savvy car-lease negotiators

12:00 pm U.S. ET | Dec. 16, 2015

Women are savvy car shoppers and capable buyers. A Swapalease.com analysis of about 2,500 consumers showed that women often have lower monthly lease payments than men on similar vehicles....
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HANNAH LUTZ

BLOG: Keep holiday ads plain, clear

12:00 pm U.S. ET | Dec. 9, 2015

To draw customers, make holiday ads crystal clear. That's the clear message as the U.S. auto industry races to finish what is expected to be a record year....
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50 dealers nominated for Time magazine award

10:30 am U.S. ET | Dec. 3, 2015

Fifty U.S. auto dealers have been nominated by automotive trade associations for the 2016 Time Dealer of the Year award. The nominees were announced by Time and Ally Financial, the sponsor....
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HANNAH LUTZ

BLOG: Credit data changes spur loan growth

12:45 pm U.S. ET | Dec. 2, 2015

The rising number of auto loans could in part be a result of changing credit scoring methodologies and the use of alternative data....
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HANNAH LUTZ

BLOG: Why CFPB reform bill could face tougher challenge in the Senate

11:00 am U.S. ET | Nov. 25, 2015

A bill to limit the Consumer Financial Protection Bureau's 2013 auto lending guidance found overwhelming support in the House, but when it reaches the Senate, the story could change....
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HANNAH LUTZ

BLOG: A case for tracking customers' ownership status

11:45 am U.S. ET | Nov. 18, 2015

Service contract sales could be the key to keeping customers driving the oldest vehicles engaged with their dealerships....
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German luxury brands Porsche, M-B and Mini rule the car-buying process

1:00 pm U.S. ET | Nov. 12, 2015

German luxury brands still rule when it comes to satisfaction with the new-car buying process, according to U.S. consumers. Porsche shoved Mercedes-Benz from first to second place in sales satisfaction among luxury brands in J.D. Power's 2015 U.S. Sales Satisfaction Index. For the sixth straight year, Mini ranks highest among mass-market brands....
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HANNAH LUTZ

BLOG: Accuracy, time savings drive e-contracting gains

12:00 pm U.S. ET | Nov. 11, 2015

Auto retailers and lenders are realizing more and more the value of electronic contracting....
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HANNAH LUTZ

BLOG: Why F&I manager turnover is high

12:15 pm U.S. ET | Nov. 4, 2015

The latest NADA workforce study again found that F&I managers are making more money than any other employees at dealerships save general managers. So why do F&I managers have the highest turnover rate among dealership employees?...
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HANNAH LUTZ

BLOG: Industry fine-tunes credit measures to avoid subprime risk

1:30 pm U.S. ET | Oct. 28, 2015

The idea of a subprime auto loan bubble still hasn't popped with everyone....
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Dealers raise workers' pay but struggle with high sales staff turnover, study finds

6:00 am U.S. ET | Oct. 27, 2015

Car dealers are raising their employees' pay and are getting higher productivity for it. But dealers still suffer from high sales staff turnover and struggle to hire women and fill some fixed-operations jobs....
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HANNAH LUTZ

BLOG: It’s time to look beyond car buyers’ credit scores

11:30 am U.S. ET | Oct. 21, 2015

For some consumers, payment history can show they are more prepared to take on loans than their credit scores would indicate. And that could be a win for the industry....
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VW appoints Santelmann head of finance arm

6:33 am U.S. ET | Oct. 16, 2015

Volkswagen has appointed Lars-Henner Santelmann as new head of its finance arm, Volkswagen Financial Services, the carmaker said Oct. 16....
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