Finance & Insurance
Charging for prepaid maintenance trumps giving it awayMon, 16, May 2016
H&H Chevrolet found that charging customers for prepaid maintenance plans produced better results overall than giving the plans away for free.
Targeting credit cards, loans can help capture workMon, 16, May 2016
By offering financing for service work, dealerships can capture work that otherwise might go elsewhere. But it's not always easy to get service departments to offer financing or to get customers to accept it, dealers and others agreed.