Dealers

Porsche works to deliver more Macans to U.S. dealerships

12:01 am U.S. ET | Jan. 26, 2015
Porsche is working to increase supplies of the new Macan mid-sized crossover to US dealers in 2015. Wait times for Macan buyers have been six months or more since it went on sale last May....
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Family feud disrupts DARCARS

12:01 am U.S. ET | Jan. 26, 2015
Tamara Darvish, a well-known face of the DARCARS dealership group, filed a lawsuit against her father, John Darvish Sr., and the company he founded. The suit will have a ripple effect on the chain’s 22 dealerships, experts say. Such conflicts usually worry manufacturers, too....
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As the new year begins, Sonic goes shopping

12:01 am U.S. ET | Jan. 26, 2015
Sonic Automotive Inc. plans to buy more dealerships in 2015 than the four it bought last year....
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YANG JIANG

China dealers fight back as stock piles up

12:01 am U.S. ET | Jan. 26, 2015
The China Automobile Dealers Association has been a weak and loose organization. Its main job was to produce an annual list of China's top 100 dealerships and to hold a few national conferences for dealers....
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EDITORIAL

Be bold, spend big -- and don't go overboard Go global; think local

12:01 am U.S. ET | Jan. 26, 2015
Dealers, automakers and suppliers enter the new year on an investment kick....
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Dealers see another good year in 2015

12:01 am U.S. ET | Jan. 26, 2015
Dealers expect 2015 to be another good year, though perhaps not quite as good as 2014....
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Used-vehicle prices finish 2014 strong

12:01 am U.S. ET | Jan. 26, 2015
Greater volumes of off-lease, retired rental and other used vehicles returned to the market last year, but overall values of used vehicles closed 2014 with prices in December registering year-over-year increases....
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Sales staff certification gets a new twist

12:01 am U.S. ET | Jan. 26, 2015
FCA US wants better performing dealerships with lower sales staff turnover and top-notch experts who reach out to potential customers....
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2 DMS newcomers fight the odds for customers

12:01 am U.S. ET | Jan. 26, 2015
Two relative newcomers to dealer management system software are trying to get traction in an industry dominated by well-established giants CDK Global and Reynolds and Reynolds....
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Dealers

12:01 am U.S. ET | Jan. 26, 2015
Dealers featured this week include Matthew Welch, dealer at Auburn Volkswagen in Auburn, Wash.; Kirt Frye, dealer principal at Sunnyside Toyota in North Olmsted, Ohio; Ray Catena, president of Ray Catena Infiniti of Edison in Edison, N.J.; and Pat Prostrollo, president, and Nick Prostrollo, vice president at Chrysler and Dodge at Prostrollo Motors in Madison, S.D....
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CDK warns of security threat to its older DMS

12:01 am U.S. ET | Jan. 26, 2015
Dealerships using an older type of dealer management software from CDK Global have been advised by the company to buy a more advanced system because of a data-security threat....
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FCA US touts volunteer program for its dealers

12:01 am U.S. ET | Jan. 26, 2015
FCA US is expanding its in-house volunteer program to dealers nationwide to provide a way for dealerships to increase community involvement....
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TrueCar: App can 'hypertarget' consumers

12:01 am U.S. ET | Jan. 26, 2015
Online car-buying service TrueCar Inc. said the mobile app it will release this year will enable dealers and automakers to collect an unprecedented amount of information on customers....
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GM seeks speedy customer feedback

12:01 am U.S. ET | Jan. 26, 2015
General Motors has launched a customer-satisfaction survey that combines a short-form questionnaire with a space for shopper comments....
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Certified used sales poised for another record

12:01 am U.S. ET | Jan. 26, 2015
Buoyed by an uptick in off-lease vehicles flowing back into the market, the industry will sell at least 2.5 million certified used vehicles this year, breaking last year's record, some analysts predict....
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BEST PRACTICES

Chevy store redo goes above and beyond

12:01 am U.S. ET | Jan. 26, 2015
Keith McCluskey put on steroids the Apple Inc.-like approach that many dealers are using to modernize their customers' experience....
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Mitsubishi Galant

Mitsubishi, Nissan mid-size sedan project stalls

12:01 am U.S. ET | Jan. 25, 2015
A plan for Nissan to supply Mitsubishi dealers with a mid-sized sedan has stalled, according to a senior U.S. Mitsubishi executive. The high-level joint venture between Nissan and Mitsubishi Motors was announced in late 2013, and has been a bright hope for Mitsubishi's U.S. dealers who are hungry for new product....
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Hyundai plans incentives, run-out packages for Elantra

12:01 am U.S. ET | Jan. 25, 2015
Hyundai is less than a year away from redesigning the Elantra compact car, its most popular US model. First, the factory will spend a little bit to help US dealers clear out inventory of the current Elantra, Hyundai Motor America CEO Dave Zuchowski told dealers Sunday at Hyundai's make meeting....
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Toyota sees sales boost from trucks, Tacoma

12:01 am U.S. ET | Jan. 25, 2015
Toyota Motor Sales plans to top 2.4 million in US sales this year across its Toyota, Lexus and Scion divisions, up from 2.37 million units last year. Some of that extra volume will come when the redesigned 2016 Tacoma pickup truck reaches showrooms during the fourth quarter, executives said Sunday....
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AMY WILSON

How to get a deal done

2:00 pm U.S. ET | Jan. 25, 2015
One of the reasons it might be a great time to sell your dealership? Some of the private equity groups scouting auto retail are so eager to put their investors' money to work, they'll overpay, says Tim York, managing partner of accounting firm Dixon Hughes Goodman....
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RICHARD JOHNSON

A new Gold Rush sweeps over California

12:45 pm U.S. ET | Jan. 25, 2015
Like Warren Buffett and George Soros, so-called hybrid buyers -- private equity funds and super-wealthy families and combinations of the two -- are on the hunt for dealership deals. This new category of dealership buyer could turn out to be as transformational as the six public groups that rolled up a significant part of the industry almost 20 years ago....
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KRISHNAN ANANTHARAMAN

Spending billions but coming up short on the trust scale

9:00 am U.S. ET | Jan. 25, 2015
To really make customers more comfortable while buying a new car, dealers should take a close look at every step of the transaction process they put a consumer through, and figure out where trust is leaking out....
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GM eager to squeeze more out of BDCs

11:00 am U.S. ET | Jan. 25, 2015
GM is using the Year of the Recall to reinforce the importance of operating a business development center, on both the sales and service sides of the dealership....
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Mercedes to send U.S. dealers greater share of global output

4:00 pm U.S. ET | Jan. 24, 2015
Mercedes-Benz dealers will receive a greater share of the brand’s global production this year after experiencing tight supplies in 2014, U.S. chief Steve Cannon said Saturday. Cannon, CEO of Mercedes-Benz USA, said that a combination of increased global production and slumping European markets will send more vehicles to the U.S....
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DAVE GUILFORD

Money's cheap, so here come the store upgrades

9:30 am U.S. ET | Jan. 24, 2015
One of the better indicators of the health of a business is its willingness -- and ability -- to make capital expenditures. By that measure, auto retailers are doing well....
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Ryan Hunter-Reay races to Indy 500 winner’s circle

Ryan Hunter-Reay races to Indy 500 winner’s circle

BorgWarner’s video montage highlighting 2014 Indianapolis 500 winner Ryan Hunter-Reay. Thu., January 15
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