Dealers

LINDSAY CHAPPELL

Settlement rolls Tide coach into Birmingham

12:01 am U.S. ET | Sept. 1, 2014
Nick Saban occupies a social position in Alabama that is approximately equal to Julius Caesar's in imperial Rome. So imagine the surprise at Crown Automobile, the Mercedes-Benz dealership in Birmingham, Ala., when it learned last year that Mercedes had quietly awarded the champion football coach a letter of intent authorizing them to open a Mercedes dealership in ... Birmingham....
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Employment slips at Japanese-brand stores

12:01 am U.S. ET | Sept. 1, 2014
Employment at Japanese-brand dealerships in the U.S. slid in 2013, even as manufacturing jobs expanded at Japanese auto companies' U.S. factories, an annual survey found. The number of people directly employed by Japanese-brand franchised new-vehicle dealerships fell 2 percent to 319,568 last year....
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GM eases rules on techs' work reports

12:01 am U.S. ET | Sept. 1, 2014
General Motors has retreated from a controversial policy that required dealership service technicians to essentially punch a time clock for every repair order....
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Don't just wholesale that old trade-in

12:01 am U.S. ET | Sept. 1, 2014
Last year River Town Honda in Grandville, Mich., embraced older, high-mileage trade-ins instead of selling them at near-zero profit to wholesalers. General Manager Rick Clift says the decision has lead to "the biggest single piece to our growth." River Town markets the older vehicles under the moniker "Budget Row collection" both in a special section of its lot and online. The store is selling 25 to 30 such vehicles a month at an average net profit of $700....
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BEST PRACTICES

Collection Auto's Bernie Moreno cultivates managerial talent

12:01 am U.S. ET | Sept. 1, 2014
Bernie Moreno was 28 and had no auto retailing experience when Boston dealer Herb Chambers hired him as general manager of a Saturn store. Nearly two decades later, as CEO of Cleveland's Collection Auto Group, Moreno sees big breaks for young talent as the cornerstone of his empire's rapid growth....
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LETTER TO THE EDITOR

Can't judge client's ability to pay

12:01 am U.S. ET | Sept. 1, 2014
I learned many years ago that you cannot be a judge of your customer's financial ability to purchase a vehicle....
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Dealers

12:01 am U.S. ET | Sept. 1, 2014
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Perks program lifts struggling store's satisfaction scores, sales

12:01 am U.S. ET | Sept. 1, 2014
Land Rover San Diego is rewarding big spenders with a perks program that offers Padres baseball tickets, dry cleaning runs, preferential service times and other goodies....
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Dealership Buy/Sell

12:01 am U.S. ET | Sept. 1, 2014
Group 1 Automotive, Lithia Motors and others made acquisitions....
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Dealers in Georgia petition to shut Tesla down

5:53 pm U.S. ET | Aug. 29, 2014
Auto dealers in Georgia are the latest seeking to shut down Tesla's factory-owned stores. The Georgia Automobile Dealers Association filed a petition of enforcement Friday with state regulators arguing that Tesla's direct-sales model violates state law....
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Capital Automotive sold for $4.3 billion, source says

4:27 pm U.S. ET | Aug. 29, 2014
Brookfield Property Partners will acquire Capital Automotive for $4.3 billion, according to a source familiar with the deal....
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Ford launches '15 Mustang output in Michigan

12:01 am U.S. ET | Aug. 28, 2014
Ford officially launched production of the redesigned Mustang at its Flat Rock Assembly Plant in Flat Rock, Mich. With the 2015 model, Ford is making the Mustang to suit global tastes for the first time. That will include a first-ever right-hand-drive version....
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AUGUST U.S. AUTO SALES

Sales rate to top 16 million for 6th month in a row, analysts predict

12:46 pm U.S. ET | Aug. 27, 2014
Auto sales volume in the United States is expected to keep rolling along in August, with two independent forecasters predicting a sixth straight month of 16 million-plus selling rates. TrueCar predicts a seasonally adjusted annual selling rate of 16.6 million for August and LMC Automotive/J.D. Power is just behind at 16.5 million....
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JIM HENRY

Is CFPB guilty of spin?

12:01 am U.S. ET | Aug. 27, 2014
Remarks delivered by Consumer Financial Protection Bureau Director Richard Cordray and language used in a bureau statement last week were a lot harsher than the dry legalese of the consent order signed this month by the CFPB and First Investors Financial Services Group....
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Keith Crain will be honored at Boca Raton Concours d'Elegance

4:00 pm U.S. ET | Aug. 27, 2014
Keith Crain, editor in chief of Automotive News and chairman of Crain Communications, will be honored with a 2015 Automotive Lifetime Achievement award at the ninth annual Boca Raton Concours d'Elegance in February....
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Ford's Quick Lane brand buys naming rights to Detroit bowl game

10:23 am U.S. ET | Aug. 26, 2014
Ford's Quick Lane brand of dealership auto service centers will be sponsoring Detroit's new college football bowl game in December at Ford Field. Members of the Ford family also own the NLF's Detroit Lions, organizers of the bowl. Financial terms of the multiyear title sponsorship were not disclosed....
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JAMIE LaREAU

Dealers are missing an opportunity by not changing that tire

3:41 pm U.S. ET | Aug. 26, 2014
A recent survey reported that 52 percent of American teens ages 15 to 17 do not know how to change a tire. This is where savvy car dealers have an opportunity to do community outreach and get consumers in their doors for new or repeat business....
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Asian, European brands dominate satisfaction survey, but U.S. brands close gap

12:01 am U.S. ET | Aug. 26, 2014
Asian and European brands dominate the top of an annual survey of customer satisfaction in the United States with auto brands, though overall satisfaction with the industry dropped for the second year in a row....
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Auto-shop class is a win-win for high school grads, dealerships that need mechanics

8:16 am U.S. ET | Aug. 25, 2014
Two years out of high school, Evan Fischbach is earning $40,000 a year. His secret: shop class. Fischbach, 19, has known he wanted to work on cars ever since he took an automotive class in his junior year of high school in Saline, Mich. His college-educated parents wondered if he was aiming too low....
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BEST PRACTICES

Rick Case career talks move workers up

12:01 am U.S. ET | Aug. 25, 2014
Rick Case dealer group interviews every single employee to find out what kind of job each employee ultimately wants. The idea is to retain employees who might otherwise leave looking for new challenges or a better fit....
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Dealership Buy/Sell

12:01 am U.S. ET | Aug. 25, 2014
BUYER: Garcia Automotive Group
SELLER: Lawton Davis
OLD NAME: Galles & Davis Cadillac-Subaru, Albuquerque, N.M.
NEW NAMES: Garcia Cadillac, Garcia Subaru
MORE: Ryan Morris and Keeley Bedford of Tim Lamb Group were the advisers....
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LETTERS TO THE EDITOR

Distrust of dealers benefits Tesla

12:01 am U.S. ET | Aug. 25, 2014
Tesla is gaining traction in many state legislatures with its direct-to-consumer sales model not just because of tacit support from other manufacturers but because many people -- especially in urban and suburban areas -- don't trust auto dealers....
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EDITORIAL

Lesson not learned

12:01 am U.S. ET | Aug. 25, 2014
Didn't Cadillac learn anything from the botched launch of the Lincoln MKZ last year?...
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Severe weather spurs auction expansion

12:01 am U.S. ET | Aug. 25, 2014
Insurance Auto Auctions Inc., which specializes in salvage vehicles and those donated to charity, has expanded its auction site outside Omaha, Neb., in response to growing volume....
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Used pickup prices strong, but how long?

12:01 am U.S. ET | Aug. 25, 2014
How long will prices of used full-size pickups stay strong?...
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