At Mission Mitsubishi, hailstorm recovery hinges on overtaxed staff, new hires, outside helpMon, 16, May 2016
Weeks after the April 12 hailstorm hit San Antonio, Mission Mitsubishi still had an estimated two to three months of repair work ahead. "We are so overwhelmed," said General Manager Islam Hindash. Here are scenes from his shop.
Lessons learned in a city where hail is rareMon, 16, May 2016
The record hailstorms that have pelted Texas this year have been a big test for fixed operations departments. Here's how two dealership managers responded and what they learned.
Plan before the storm: Tips on handling hailMon, 16, May 2016
Five steps on handling the next hailstorm
In Texas: 'Everyone is in hail mode'Mon, 02, May 2016
Texas auto dealers are turning to “hail sales” to try and make the best of a bad situation: the Lone Star state's worst run of hail damage in years.
How Toyota applied the lessons of 2011 quakeMon, 25, Apr 2016
Like all of Japan's automakers, Toyota has spent the five years since the March 2011 disaster strengthening itself for the next crisis. And when it hit this month, Toyota's preparation largely paid off.
Quake fallout leads GM to idle four plantsMon, 25, Apr 2016
General Motors said it will temporarily close four North American assembly plants as it adjusts to disruptions in the supply chain caused by the earthquakes in Japan.