U.S. consumers' satisfaction with vehicles reverses years of declineTue, 23, Aug 2016
After three years of decline, U.S. customer satisfaction with vehicles is up in 2016, a survey released today shows. Customer satisfaction with vehicles was up 3.8 percent to a score of 82, on a scale of 100, according to the American Customer Satisfaction Index.
Automakers should view cybersecurity as quality issue, expert saysWed, 03, Aug 2016
Automakers and suppliers would be better off addressing cybersecurity concerns by thinking of them as issues of quality, a cyber expert said here on Wednesday.