Survey and studies
How Ford turned up its quality rankingSun, 25, Jun 2017
Volvo CEO the leader in likabilityMon, 29, May 2017
Trade anxiety rising among suppliersMon, 29, May 2017
GM gets its groove back with suppliersMon, 15, May 2017
Customers keen on off-peak hoursMon, 17, Apr 2017
Suppliers cheer up a little, OESA survey findsMon, 20, Feb 2017
3-point belts protect middle seat riders, study findsMon, 20, Feb 2017
Three-point seat belts are effective at reducing fatalities for center rear seat passengers in cars and light trucks, a study shows. The benefit is more dramatic in passenger cars than in light trucks or SUVs.
Tech shortage curbs service department growth, survey saysMon, 20, Feb 2017
Carlisle & Co. and Fixed Ops Journal asked dealers, general managers, and fixed ops directors about service matters. Among the findings: Technician issues are the biggest barrier to fixed ops growth, yet dealership executives spend little time recruiting techs.