NHTSA's Rosekind hits hot roads across South to push recall repairsTue, 09, Aug 2016
Frustrated by the failure of many American motorists to take cars with safety defects to dealers for repairs, NHTSA chief Mark Rosekind on Tuesday began a political campaign-style swing through Southern states to push for better vehicle maintenance.
Dealers gain big in replacement-tire salesMon, 15, Aug 2016
Franchised dealerships have achieved a record share of the replacement tire market, aided by service-lane technology that promotes sales of new tires and alignments. Experts predict dealers' market share will nearly double in coming years.
Cautionary tale: Storing tires badly leads to cost, confusionMon, 15, Aug 2016
If a dealership plans to store its customers' tires efficiently, it must do more than merely stack them in a makeshift space. Patrick Nove learned that the hard way.
Storing customers' winter tires pays off for dealersMon, 15, Aug 2016
Done right, dealers say, a program of free tire storage guarantees that dealerships will see owners at least twice a year, creating opportunities for service work.
Tire, alignment sales can keep service customers from strayingMon, 15, Aug 2016
Selling tires and alignments helps new-car dealers retain service customers, automaker and supplier executives agree. By contrast, they warn that customers who drift away to independent tire stores might never return to the dealership for service.
Parts-vs.service clash can diminish benefits of tire storageMon, 15, Aug 2016
No-charge tire storage can set off a turf battle between a dealership's parts and service departments, so the management has to make sure everybody understands that the benefits can outweigh the time and trouble.
Don't hate the dandelions, says Continental TireTue, 02, Aug 2016
Continental Tire is looking at Russian dandelions as a source of natural rubber for tires.