Retail

BAIC Motor will take stake in Daimler China leasing firm

March 23, 2015 13:50 CET

Chinese automaker BAIC Motor plans to deepen its partnership with Daimler by taking a 35 percent stake in the German automaker's Mercedes-Benz Leasing....
Read More »

PSA may hit operating margin target earlier than planned, CFO says

March 23, 2015 13:15 CET

PSA could reach its main recovery target of achieving a 2 percent operating margin before a 2018 goal, finance chief Jean-Baptiste de Chatillon said. The carmaker's shares today rejoined the benchmark CAC-40 index after a two-and-a-half-year absence....
Read More »

Giant Miller group reshuffles for the buy-sell bonanza

12:01 am U.S. ET | March 23, 2015

A drastic restructuring at the nation's fourth largest private dealership group is the latest sign of changing times in the auto retail business. Eager to expand, the giant Larry H. Miller Group of Cos. last week positioned itself for a new era in which private equity and other nontraditional buyers are coming on fast....
Read More »

Penske tests Texas store's staffing program

12:01 am U.S. ET | March 23, 2015

Penske Automotive Group has been so impressed with a program started at its Toyota store in Round Rock, Texas, aimed at converting Internet leads into appointments and, ultimately, sales, that it is taking the idea to other dealerships in Texas....
Read More »

Dealer awards

12:01 am U.S. ET | March 23, 2015

The dealer featured this week is Harold Lucas, dealer at Lucas Chevrolet-Cadillac in Columbia, Tenn....
Read More »

A long drive: 100-year-old still selling Chevys

12:01 am U.S. ET | March 23, 2015

Derrell Alexander has lived a century, and for most of that time, he's been on the showroom floor. The Wyoming car salesman celebrated his 100th birthday on March 17. Despite his age, "like clockwork," he reports for work at White's Mountain Motors in Casper at 8 a.m. sharp and leaves at 3 p.m. Monday through Saturday....
Read More »

Rising sums: A surge in share for the Japanese

12:01 am U.S. ET | March 23, 2015

After rising in 2014 by four-tenths of a point to 37.5 percent, Japanese automakers captured 38.2 percent in the first two months of 2015. U.S., European and Korean carmakers all have declined this year in combined share....
Read More »

Porsche dealers' profits keep piling up

12:01 am U.S. ET | March 23, 2015

The reason Porsche dealers are generally happy? They make a lot of money, and that only improved last year. Porsche Cars North America CEO Detlev von Platen said Porsche's U.S. dealerships posted an average net profit margin of 3.9 percent in 2014, up from 3.6 percent the year prior....
Read More »

BEST PRACTICES

Each generation learns to go its own way

12:01 am U.S. ET | March 23, 2015

If the Gates family has learned anything in 87 years of operating dealerships, it's that each generation must forge its own business plan....
Read More »

LARRY P. VELLEQUETTE

Dealer profits riding on Wrangler decision

12:01 am U.S. ET | March 23, 2015

FCA's ultimate decision on Wrangler is likely to have an outsized impact on every dealership in the nation that sells Jeeps....
Read More »

Driving schools a chance to rev sales

12:01 am U.S. ET | March 23, 2015

BMW's Future Retail program includes two driving schools -- programs not only for customers but potential conquests. "This, too, is part of Future Retail," said Peter Miles, vice president of sales channel development and customer relations for BMW of North America. "It is huge."...
Read More »

In era of streaming music, radio rocks on

12:01 am U.S. ET | March 22, 2015

Radio has proved incredibly resilient, and the auto industry has taken notice, investing in digital radio even as CD players disappear from the dash. This year in the U.S., about half of new cars sold will be outfitted with a service called HD Radio, which offers a crisper signal and thousands of extra stations....
Read More »

BMW wants 1,000 Geniuses in coming years

12:01 am U.S. ET | March 21, 2015

To date, BMW stores have a total of 500 product Geniuses -- customer advisers who explain features and do vehicle deliveries but don't sell cars. Peter Miles, vice president of sales channel development and customer relations, expects that number to grow to 750 by the end of the year and to 1,000 in coming years....
Read More »

Toronto dealers recruit staff by listing jobs, cars

12:01 am U.S. ET | March 21, 2015

Attacking a problem that plagues all dealerships, new-vehicle dealers in Ontario have launched a multipronged campaign to get more high school and college students to consider careers in auto retailing. Their latest effort: a website that combines the dealers' inventory listings with job listings....
Read More »

Infiniti, auto advertisers see digital boost from March Madness

7:45 pm U.S. ET | March 20, 2015

March Madness upsets are good for business and are keeping fans engaged in the NCAA men's basketball tournament -- and within the sights of auto advertisers such as Infiniti that are going all-in with digital marketing efforts....
Read More »

AutoCanada rises on dealership purchases, sounds caution for '15

1:26 pm U.S. ET | March 20, 2015

AutoCanada, the nation’s largest publicly traded dealership group, said earnings and revenue soared in the latest quarter and the full year, driven by the addition of 17 stores....
Read More »

LARRY P. VELLEQUETTE

BLOG: Why March 30-31 might be the greatest two days of deals at FCA dealerships

3:52 pm U.S. ET | March 20, 2015

Monday and Tuesday, March 30-31, probably will be the most advantageous days of the foreseeable future for US consumers to buy a new Fiat Chrysler vehicle. Why? Because of the "Iron Man" sales streak....
Read More »

Calif. recall bill would tighten used-car loopholes

12:01 am U.S. ET | March 20, 2015

California lawmakers are considering potentially precedent-setting legislation designed to protect consumers from unknowingly buying used vehicles that have been recalled but not repaired....
Read More »

Jaguar Land Rover starts China recall of Evoque after TV report on quality issues

March 20, 2015 11:59 CET

Jaguar Land Rover has started to recall Range Rover Evoque SUVs in China four days after a report on state-run television said the company didn't handle quality problems properly....
Read More »

Porsche seeks better 'connected car' technology, exec says

March 19, 2015 15:47 CET

Porsche is working to develop a more "connected car" that better integrates mobile technology into vehicles without distracting drivers....
Read More »

Automakers stay in Russia despite risk of high losses

March 19, 2015 12:39 CET

Automakers such as Volkswagen, Renault and Ford continue to compete for market share in Russia, even as GM scales back in the country. Companies risk losing as much as $2,000 on each car sale, according to a Russian dealership association....
Read More »

Acura mixes a little 'memeness' with March Madness

6:15 pm U.S. ET | March 19, 2015

Acura is adding a little “memeness” to March Madness with a digital promotion on ESPN.com. It's a real-time marketing effort in which a “Meme Team” creates clever memes that tie into the NCAA men's basketball tournament action as it plays out....
Read More »

Dealers sold 'hundreds' of cars with open recalls, report says

3:58 pm U.S. ET | March 19, 2015

New-car dealerships have sold “hundreds” of cars without completing mandatory recall work at the time of sale, ABC News reported during an investigative segment today on “Good Morning America.”...
Read More »

BMW settles dispute with FTC over Mini warranties

2:03 pm U.S. ET | March 19, 2015

BMW, hoping to avoid extending a dispute with U.S. regulators, has agreed to settle a complaint that its Mini division broke the federal law governing vehicle warranties....
Read More »

LINDSAY CHAPPELL

BLOG: India's Mahindra stills wants to sell in the U.S.

10:24 am U.S. ET | March 19, 2015

Pawan Goenka has not given up on the idea of entering the US auto market. The head of automotive operations for India's Mahindra & Mahindra, Goenka acknowledges that the company is “still in the middle of it” on the legal fallout from his first attempt at entering....
Read More »

 
Newsletters & Alerts
  • Sample
  • Sample
  • Sample
  • Sample
Most Read
Special Report
A dealership of tomorrow built on yesterday's values

A dealership of tomorrow built on yesterday's values

A return policy inspired by Walmart. A talk-to-every (nearby) customer mandate. A no-cursing culture. These are just some of the hallmarks of Jenkins & Wynne Ford Lincoln Honda. Mon., March 23
» Watch the Video