Retail

Former Ford digital exec Monty joins PR and social media firm

9:16 am U.S. ET | July 22, 2014
Scott Monty, Ford's former social media chief who left the automaker two months ago, is joining Shift Communications, a public relations and social media agency with offices in Boston, San Francisco and New York....
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Rolls-Royce names new China boss

July 22, 2014 06:01 CET
Rolls-Royce has named BMW veteran Leon Li as regional director for its China operations. China demand helped to boost the ultraluxury brand's global vehicle sales to a record 3,630 last year....
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Mercedes seeks to outpace premium rivals in China with more dealers, new models

July 22, 2014 10:35 CET
Mercedes expects to outpace the 17 percent to 18 percent growth in industry sales of premium vehicles in China this year, after merging two competing sales networks and adding new models....
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AutoNation preps for online sales

12:01 am U.S. ET | July 21, 2014
By Christmas, AutoNation Inc. customers will be able to initiate a vehicle purchase online....
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BRADFORD WERNLE

Gobsmacked by Nick Scheele's kindness

5:34 pm U.S. ET | July 21, 2014
I'll never forget the day Nick Scheele helped me clean the fresh paint off my suit....
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Credit union backs off ads blasting dealer reserve

12:01 am U.S. ET | July 21, 2014
A Florida credit union has backed off from an advertising and social medial campaign called “Expose the Truth,” which described dealer reserve as an unfair trade practice most consumers don’t know about....
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Group 1 acquires Munday dealerships in Houston

3:59 pm U.S. ET | July 21, 2014
Group 1 Automotive, the third-largest auto dealer group based in the United States, has acquired Houston dealerships Munday Chevrolet and Munday Mazda, the company said today....
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Dealers' phones ring again

12:01 am U.S. ET | July 21, 2014
Because of the ubiquitous smart phone, car shoppers are flooding dealerships with phone calls instead of e-mail inquiries. The sudden change in consumer behavior has dealers pushing employees to brush up on an ancient skill: answering the telephone....
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Toyota defends U.S. Hispanic market lead as segment grows

9:41 am U.S. ET | July 21, 2014
Toyota plans to remain the top-selling auto brand among Hispanic customers in the United States as competing automakers boost efforts to win a bigger share of business from the nation’s largest ethnic minority group....
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Automotive News to host dealer conference at NADA

12:01 am U.S. ET | July 21, 2014
Automotive News will host a half-day conference devoted to dealer issues on Jan. 22 in San Francisco at the Hotel InterContinental during the National Automobile Dealers Association convention....
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LETTER TO THE EDITOR

Hot, new cars help sell older cars

12:01 am U.S. ET | July 21, 2014
Hot, new product always sells the older new and used product....
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Honda asks dealers to add service

12:01 am U.S. ET | July 21, 2014
Griffith Motors is one of hundreds of Honda and Acura dealers that American Honda is asking to add service bays, hours or both by 2018 to accommodate the automaker's forecast of rising sales....
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Why Daimler will wait until '17 to debut fuel cell vehicle

12:01 am U.S. ET | July 21, 2014
Daimler's first series-production hydrogen vehicle could have been ready about now, but the company is putting off the vehicle's debut until 2017....
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Bob Mentzer, a longtime Pennsylvania dealer, dies at 89

12:01 am U.S. ET | July 21, 2014
Bob Mentzer, a longtime Pennsylvania dealer, died June 8....
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More power to the redesigned Mustang

12:01 am U.S. ET | July 21, 2014
Ford Motor Co. last week finally answered the two questions Mustang fans have wondered about all year: weight and power....
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JAMIE LAREAU

Golfer gets a hole-in-one; dealer whiffs

12:01 am U.S. ET | July 21, 2014
A California Kia dealership was basking in the glow of its sponsorship of a hole-in-one challenge at an annual charity golf tournament when the unthinkable happened....
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Subaru ad blitz aims to boost Legacy sales 40%

12:01 am U.S. ET | July 21, 2014
Subaru is spending big with hopes of improving Legacy sales more than 40 percent in the next 12 months, as executives are confident the sixth-generation mid-sized sedan is finally the right size with features U.S. consumers want....
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75 with Lincoln

Dealers

12:01 am U.S. ET | July 21, 2014
...
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BEST PRACTICES

Cue from airlines helps dealership cut no-shows

12:01 am U.S. ET | July 21, 2014
Robert Karbaum came up with is an "appointment boarding pass" to send to customers' smartphones via text or e-mail minutes after they schedule a test drive....
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Dealership Buy/Sell

12:01 am U.S. ET | July 21, 2014
This Automotive News feature lists recent dealership acquisitions as reported by brokers, official announcements and news media....
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Toyota aims to hold U.S. Hispanic market lead as segment grows

6:49 pm U.S. ET | July 20, 2014
Toyota plans to remain the top-selling auto brand among U.S. Hispanic customers as competing automakers boost efforts to win a bigger share of business from the nation's largest ethnic minority group, a top executive said Sunday....
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CHRISTIAAN HETZNER

With its new minivan, BMW ditches rwd for practicality

12:01 am U.S. ET | July 20, 2014
Even BMW has to obey the laws of physics: a rwd car that is compact yet roomy is a paradox. But for traditional fans of the brand, the fwd 2-series Active Tourer is nothing less than a heresy on wheels....
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Muscular Challenger bulks up its interior

12:01 am U.S. ET | July 20, 2014
The 707-hp SRT Hellcat will generate the most smoke at the drag strip, but it's the rest of the re-engineered Dodge Challenger lineup that likely will fire the interest of consumers....
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BMW expects high conquest rate for 2-series Active Tourer

July 20, 2014 06:01 CET
BMW expects that three out of every four buyers of its 2-series Active Tourer minivan will be new to the brand....
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GM halts sale of some Cadillac CTS models over switch issue

7:24 pm U.S. ET | July 19, 2014
GM ordered Cadillac dealers to stop selling some versions of the CTS because the automaker does not have a fix yet for cars recalled in late June over an issue where engines can be shut off if the driver's knee bumps the ignition key....
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Special Report
Fewer bosses, Disney savvy, $2 idea lift stores

Fewer bosses, Disney savvy, $2 idea lift stores

A Chrysler Group dealership chain is stripping away layers of management to sell cars faster. A Chevrolet-Cadillac store is enchanting customers through Disney training. Mon., July 21
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