Retail

BEST PRACTICES

Cramped quarters teach valuable lessons

12:01 am U.S. ET | April 13, 2015

When Hodges Subaru moves to a much larger building on Detroit's famed Woodward Avenue, it will take with it many lessons learned during the years confined in a small space. For instance, it will continue to train workers to perform the duties of more than one job, to boost efficiency and teamwork....
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Online startups offer dealers faster, cheaper ways to wholesale vehicles

12:01 am U.S. ET | April 13, 2015

Years ago, dealers who wanted to get rid of aged used cars and unwanted trade-ins had to take them to a local auction. But now auctions are being challenged by start-ups that offer alternative ways to wholesale used vehicles....
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Blue sky surges for German luxury brands

12:01 am U.S. ET | April 13, 2015

The values for German luxury brand dealerships in the United States are in the stratosphere, while some other brands are such poor prospects that the buy-sell market cannot even assign them a multiple. Those are some of the key findings in a just-released report put out by the advisory firm Haig Partners....
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Kia Sorento campaign targets the adventurous

11:56 am U.S. ET | April 13, 2015

Kia is positioning the 2016 Sorento at drivers with adventurous mindsets in a new online series that launched last week on the Yahoo Screen streaming service....
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Hyundai beats VW as China's top-ranked mass-market auto brand

April 13, 2015 11:27 CET

Hyundai beat Volkswagen and General Motors' Buick to be the top-ranked mass-market auto brand in China in a state-backed survey, even as the South Korean automaker's deliveries there fell in the first quarter....
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AUTOMOTIVE NEWS EUROPE E-MAGAZINE

Automakers defend diesels, call them key to meeting CO2 goals

April 13, 2015 06:15 CET

Automakers in Europe are calling for long-term clarity on legislation that affects diesels after some governments, including France, started to discourage buyers from purchasing vehicles that use the fuel because of air pollution concerns....
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Ford's stair-step workout for dealers

12:01 am U.S. ET | April 13, 2015

As its U.S. market share slides, Ford Motor Co. has dug up one of the old-school, sales-boosting tricks it had seemingly buried: stair-step incentives. The move comes as other automakers swear off stair-steps and dealers criticize such a strategy as profit-eroding, confusing and ineffective long term....
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Still dancing the Continental

12:01 am U.S. ET | April 13, 2015

Soon both Lincoln and Bentley will have Continentals for sale, a fact that may lead to some legalistic conversations in the near future involving the two brands....
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Inventories stay level in March

12:01 am U.S. ET | April 13, 2015

Automakers have carefully controlled U.S. inventories since the scary days of the recession, but they started April with textbooklike perfection....
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Toyota's Costa Rica retailer expands in U.S.

12:01 am U.S. ET | April 13, 2015

Costa Rica's distributor of Toyota Group vehicles wants to own five to seven Toyota dealerships and "a couple" of Lexus stores in the U.S. within three years, its CEO said. Purdy Motor Group is not quite halfway to that goal....
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SOCIAL STUDIES

Honda searches YouTube to find Latino influencers for CR-V

12:01 am U.S. ET | April 13, 2015

American Honda treated YouTube like a massive buffet to find influencers for its latest Latino outreach campaign for the CR-V crossover....
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Tailor shopping to your customers, studies suggest

12:01 am U.S. ET | April 13, 2015

If auto dealers and manufacturers would give customers a better shopping experience, those customers would visit dealerships more often and even buy more vehicles, two new studies conclude....
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Nissan expects Leaf sales to hit 50,000

12:01 am U.S. ET | April 13, 2015

Nissan CEO Ghosn thinks selling 50,000 Leafs should not be a problem -- even with first-quarter sales down 21 percent. The key to EV growth will be more public charging, he says....
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Fleet sales drove market in March

12:01 am U.S. ET | April 13, 2015

Retail sales typically are four times greater than fleet, so sales to commercial, government and daily rental buyers rarely reverse the overall market's momentum. But it happened in March because retail sales changed modestly from the year-earlier period while fleet changed a lot....
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EDITORIAL

Time to prune, time to sow

12:01 am U.S. ET | April 13, 2015

Automakers constantly search for new product niches, but it's a daunting process. Many product ideas never see the light of day....
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Videos, mobile-friendly ads get Latino car shoppers' attention

12:01 am U.S. ET | April 13, 2015

Dealers are reaching Hispanics at preferred destinations: videos and mobile devices....
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DAVID BARKHOLZ

Dealerships ignore online reviews at their peril

12:01 am U.S. ET | April 13, 2015

Many dealerships find it a pain to respond to customer reviews online. But new data from Cars.com show it's worth the effort to write a reply below the review....
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Jaguar preps 4 fresh entries for the U.S.

12:01 am U.S. ET | April 11, 2015

A new compact sedan and crossover, plus a redesigned XF midsize and a freshened XJ full-size sedan, will give Jaguar a good chance to boost its sales next year, the brand's U.S. CEO says....
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4 of 5 Rolls purchasers customize

12:01 am U.S. ET | April 11, 2015

Rolls-Royce buyers want their cars to stand out. About 80 percent of Rolls-Royce cars sold in the U.S. are now custom ordered....
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Crossovers key to Acura's climb, Accavitti says

12:01 am U.S. ET | April 11, 2015

Acura trails the top luxury brands in total U.S. sales but is hoping it can build on a strong position in small and midsize crossovers with the RDX and MDX....
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Georgia dealership group sues Shelby American over sales leads

3:45 pm U.S. ET | April 10, 2015

Shelby American is being sued by a Georgia dealership group for violating a retail agreement designed to steer sales prospects to the brand’s authorized dealers....
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EPA strikes deal with trade groups over biofuel targets

2:17 pm U.S. ET | April 10, 2015

The EPA reached a deal with two oil trade groups on setting targets for blending renewable fuels into the nation's fuel supply....
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Ford bullish on Russia as it takes control of local JV

April 10, 2015 11:58 CET

Ford says it has confidence in the Russian market despite collapsing vehicle sales. Ford is taking control of its Russian joint venture with Sollers and providing it with additional financial support. The automaker started production of its latest Mondeo at its St. Petersburg plant, the first of at least four new models the company plans to launch in Russia this year....
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Ford bullish on Russia as it takes control of local joint venture

6:00 am U.S. ET | April 10, 2015

Ford says it has confidence in the Russian market despite collapsing vehicle sales. Ford is taking control of its Russian joint venture with Sollers and providing it with additional financial support. The automaker today started production of its latest Mondeo at its St. Petersburg plant, the first of at least four new models the company plans to launch in Russia this year....
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EVs under pressure as plug-ins rise in Europe

April 10, 2015 06:01 CET

More full-electric vehicles were sold in Europe last year than plug-in hybrids, but plug-ins are poised to overtake EVs soon. The biggest market for EVs was Norway while the Netherlands was the biggest market for plug-ins....
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Special Report
Seattle VW dealer mixes metrics and fun

Seattle VW dealer mixes metrics and fun

Matthew Welch may own Auburn Volkswagen, but the title he cherishes is “chief relationship officer.' Mon., April 13
» Watch the Video