Retail

AutoNation's plan to change the retail game

12:01 am U.S. ET | Nov. 17, 2014
By the end of 2015, AutoNation customers will be able to finance and buy a car online -- even signing the paperwork electronically from home, says AutoNation CEO Mike Jackson. That's the promise of a $100 million-plus investment to establish the AutoNation brand and transform the company's websites from informational to transactional....
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M-B tweaks model names

12:01 am U.S. ET | Nov. 17, 2014
In the interest of "logic and transparency," Mercedes-Benz plans new names for almost every model other than the core A, C, E and S class....
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Fields: But how many parodies do your ads have?

12:01 am U.S. ET | Nov. 17, 2014
What does Mark Fields think of all those spoofs of the Lincoln MKC commercials starring Matthew McConaughey?...
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Hot sales put Subaru ahead of plan

12:01 am U.S. ET | Nov. 17, 2014
In May, Yasuyuki Yoshinaga, president of Subaru maker Fuji Heavy Industries, unveiled a business plan to guide the company through 2020. But Subaru's sales are rising so fast, he may have to roll out a new plan much sooner than expected....
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3rd-party partners? Why AutoNation said no

12:01 am U.S. ET | Nov. 17, 2014
Before moving away from third-party lead providers earlier this year, AutoNation Inc. explored whether those companies could help the retailer seamlessly connect its online and brick-and-mortar operations....
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LETTER TO THE EDITOR

A retail system can work for Tesla

12:01 am U.S. ET | Nov. 17, 2014
There is solid logic in having Tesla's growth channeled through a retail system that can expand quickly and give the consumer a first-rate shopping and ownership experience....
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LETTER TO THE EDITOR

Clean diesels are perfect for China

12:01 am U.S. ET | Nov. 17, 2014
Today's clean diesel technology does not require a compromise between real-world fuel economy and vehicle size and performance....
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KEITH CRAIN

Want to buy a good, used crystal ball?

12:01 am U.S. ET | Nov. 17, 2014
The scenario was clear: Constantly rising prices at the gas pump would encourage more and more people to switch to smaller, more fuel-efficient vehicles....
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How remarketers get the most from off-lease vehicles

12:01 am U.S. ET | Nov. 17, 2014
With the number of off-lease vehicles returning to the market expected to rise steadily and sharply over the next several years, automakers say it is crucial to have programs that enable them and their dealers to sell used vehicles quickly and for as much money as possible....
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Stocks rise; spiffs ahead?

12:01 am U.S. ET | Nov. 17, 2014
U.S. automakers and dealers added a quarter of a million unsold vehicles to stocks during October. That's normal early in a new model year, but some analysts see automakers preparing to launch year-end incentive flurries....
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Dealers

12:01 am U.S. ET | Nov. 17, 2014
Dealers featured this week include William Schicker, dealer principal at Ford Groves in Cape Girardeau, Mo.; Ken Dinsmore, dealer principal at Milam Mazda in Puyallup, Wash.; Gary Drewing, president of Joe Machens Toyota-Scion in Columbia, Mo.; and Michael Cantanucci, dealer principal of New Country Toyota & Scion of Saratoga Springs in Saratoga Springs, N.Y....
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GM's Shop-Click-Drive sales are climbing

12:01 am U.S. ET | Nov. 17, 2014
General Motors has sold more than 13,000 new vehicles via its online shopping tool Shop-Click-Drive since it debuted for use on dealership websites a year ago, the automaker said....
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BEST PRACTICES

Jeep history goes underground

12:01 am U.S. ET | Nov. 17, 2014
Many dealers collect historic vehicles, and some even display vintage cars in their showrooms. But one dealership in Hamilton, Ontario, has found a way to make a World War II-era Willys MB Jeep the centerpiece of its showroom -- without sucking up valuable indoor display space....
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Toyota launches Mirai fuel cell vehicle, plans hydrogen stations in Northeast

10:12 pm U.S. ET | Nov. 16, 2014
Toyota offered more details about its long-awaited Mirai fuel cell vehicle and said it plans to build a dozen hydrogen refueling stations in the Northeast United States....
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Honda shows new fuel cell concept, delays launch

11:30 pm U.S. ET | Nov. 16, 2014
Honda unveiled a sleek new concept of its upcoming hydrogen fuel-cell vehicle but promptly delayed its launch as part of a global quality review in the wake of a series of embarrassing product problems....
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Toyota aims to replicate Prius success with fuel cell Mirai

Nov. 17, 2014 04:12 CET
Toyota will introduce its first mass-market fuel cell car next month, hoping to replicate the success of its Prius hybrid with a vehicle that runs on hydrogen instead of gasoline....
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China's Qoros will add compact SUV to growing lineup

Nov. 16, 2014 06:01 CET
Qoros will unveil a compact SUV at the Guangzhou auto show. The Qoros 3 City SUV will give the Chinese brand a model aimed at Europe's fourth-largest segment as it prepares for a regionwide rollout in 2016....
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Ernie Boch confuses, charms presidents

12:01 am U.S. ET | Nov. 15, 2014
Even when meeting former presidents, Boston-area dealer and Subaru distributor Ernie Boch dresses like a rock star....
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Chevy eyes Buick's regional ad style

12:01 am U.S. ET | Nov. 15, 2014
Chevy's approach to its so-called Tier 2 advertising, under which regional dealer groups pool money to buy ads, is in something of a transition....
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Brembo Q3 net profit increases 51%

Nov. 15, 2014 06:15 CET
Italian brake maker Brembo reported a 51 percent rise in third-quarter net profit, boosted by higher sales and better margins. The supplier now targets sales to grow about 14 percent to 15 percent this year, up from a previous goal of 13 percent....
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Dealerships' newspaper ad spending forecast to dive

12:01 am U.S. ET | Nov. 15, 2014
Auto dealers large and small will eliminate $800 million worth of print advertising from U.S. newspapers next year, according to a new industry forecast, accelerating their media rush onto the Internet....
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Slowing Jaguar Land Rover sales hit Tata's profit

Nov. 14, 2014 16:04 CET
Jaguar Land Rover's slowing sales caused parent Tata's second-quarter profit to fall 7 percent. Net income dipped to 32.9 billion rupees ($533 million) in the quarter ended Sept. 30, the Indian company reported....
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Hyundai's U.S. marketing boss Shannon steps down

10:20 am U.S. ET | Nov. 14, 2014
Hyundai Motor America marketing chief Steve Shannon, the General Motors veteran who joined Hyundai in 2011 to help the Korean brand continue its ascendance in the United States market, has parted ways with the company....
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JAMIE LaREAU

Great product isn't the only ingredient for making happy customers

3:48 pm U.S. ET | Nov. 14, 2014
Sure, product is very important, but consider that most vehicles on the market look good and have comparable quality within their segments. So that means purchase decisions and customer happiness ultimately land on nontangibles such as service, salesperson and the deal....
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Hertz to restate results, change fleet-purchase strategy

2:22 pm U.S. ET | Nov. 14, 2014
Hertz said today it will revise financial statements from 2011 through 2013 and continue a review that has found $87 million of errors so far. Hertz also said it's initiating a $100 million cost-reduction program and said it increased the rate at which it's selling the highest-mileage cars in its fleet by 45 percent....
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Special Report
Honeymoons, hip hires, pro photos help stores

Honeymoons, hip hires, pro photos help stores

An Audi dealership has installed a spinning photo booth to deliver consistent vehicle images to online shoppers. A webpage is designed to build a harmonious relationship between a Mercedes and its new owner. Mon., November 17
» Watch the Video