Fixed Ops Journal is the magazine from Automotive News focused exclusively on the management of the parts, service and collision departments of franchised new-car dealerships. Published every other month, Fixed Ops Journal puts a spotlight on the sharpest minds in the business, with a particular focus on best practices that can help dealers' shops compete against independent service outlets.
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Fixed Ops Journal features topics such as:
  • Personnel issues - training, scheduling, recruitment, compensation
  • Facilities and equipment - tools, technology, building design, environmental solutions
  • Management strategies - when and how to expand
  • Legal decisions affecting dealers' parts and service operations
  • Best practices that can help dealers' shops compete against independent service outlets
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