Many organizations suffer from 'mission creep,' steadily adding staff and spending for services unrelated to the original mission. NADA is not one of them.
NADA's leaders know that challenges are inevitable. My first major challenge arose in July 2012 when I was vice chairman. That's when then-NADA President Phil Brady told 2012 NADA Chairman Bill Underriner and me that he was resigning.
How did NADA change from a reactive organization like many others in Washington, D.C., to a powerful one that is able to anticipate issues?
Dealership results for 2016 likely will show a continued trend of thinner new-vehicle margins, according to NADA Chief Economist Steven Szakaly, who's responsible for NADA Data, the association's annual roundup of auto-retail financial statistics. But the service business is still a reliable profit machine.
NADA Data is the pre-eminent source for auto retail statistics. In this Q&A, NADA Chief Economist Steven Szakaly discusses some of the changes he has made in how the information is gathered and presented, and who uses the report.
NADA never intended to go into the publishing business. But at the request of the federal government, it began producing the NADA Used Car Guide during the Great Depression.
The National Automobile Dealers Charitable Foundation, founded in 1975, provides assistance in various forms in communities where dealership employees live and work.
Auto dealers in metropolitan New York have a life-saving way to serve their communities: donating manikins that train emergency responders in cardiopulmonary resuscitation (CPR).