Dealers
 
Q&A with Richfield Bloomington Honda's Tim Carter

Heated floors and more: Designing a store around service

11:00 am U.S. ET | Feb. 11, 2016
Richfield Bloomington Honda General Manager Tim Carter and his employees helped design a new, three-story dealership next door to their current store in suburban Minneapolis.

Cash for Nissan's preferred dealers

12:01 am U.S. ET | Feb. 8, 2016
In its drive to grab a larger slice of the U.S. market, Nissan North America is quietly forming alliances with selected dealers who get favorable treatment, and sometimes millions of dollars, from the company.

AutoNation's recall policy disrupts used-vehicle business

12:01 am U.S. ET | Feb. 8, 2016
AutoNation's recall policy challenged its used-vehicle business in the fourth quarter.

Texas dealer tunes into aftermarket audio

12:01 am U.S. ET | Feb. 8, 2016
Huffines Chrysler-Jeep-Dodge-Ram Lewisville in suburban Dallas last year took a shot at selling specialized aftermarket audio accessories and has...

Dealer anniversaries

12:01 am U.S. ET | Feb. 8, 2016
Dealers featured this week include Greg Wills and Chris Wills of Wills Toyota in Twin Falls, Idaho; Adam Greene, owner of Trend Motors Volkswagen in...

AutoNation cuts inventory, jobs

12:01 am U.S. ET | Feb. 1, 2016
AutoNation will trim marketing costs and vehicle inventory by about 10 percent from year-end levels.

BEST PRACTICES

Dealership picks up on VW enthusiast vibe

12:01 am U.S. ET | Feb. 1, 2016
Smith Volkswagen launched a performance and tuning center in 2014.

Dealer aniversary awards

12:01 am U.S. ET | Feb. 1, 2016
Dealers featured this week include Dan Keller, president of Keller Bros. Ford in Lititz, Pa.

DEALEMMA?

2016 will see fewer dealership acquisitions

12:01 am U.S. ET | Jan. 25, 2016
Some retailers say dealership acquisition prices are too high, citing a drop in public dealership groups' stock prices and narrowing dealership...

Fiat brand's goal: 'Bring traffic to the dealers'

12:01 am U.S. ET | Jan. 25, 2016
The three men who run the struggling Fiat brand in North America say cheap fuel prices are only part of what's ailing the small-car marque, and that...

At dealership group, it pays to pay bills

12:01 am U.S. ET | Jan. 25, 2016
Kuni Automotive's centralized accounting department eliminated the need to sign 90,000 checks per year, saving staffers' time.

'Momma' keeps dealerships' workers in line

12:01 am U.S. ET | Jan. 24, 2016
Carolyn Cross has risen from typist at a dealership to GM of the No. 10 Ford store in the country.

BEST PRACTICES

Managers monitor calls to save business

12:01 am U.S. ET | Jan. 18, 2016
Since Phillips Chevrolet in northern Illinois started requiring managers to listen to at least one employee-customer phone call a day, 10 to 15...

Ad could reopen old wounds for would-be Mahindra dealers

12:01 am U.S. ET | Jan. 18, 2016
Topline India does a diverse business in packaging, marketing materials and branded auto dealership displays in India, and now it is reaching out for...

BEST PRACTICES

Volts fuel Chevy store's success

12:01 am U.S. ET | Jan. 11, 2016
Bourgeois Chevrolet in Rawdon, Quebec, stocks every Volt and electric-drive vehicle it can.

Penske enters Japan with equity buy into luxury dealership group

5:00 pm U.S. ET | Jan. 7, 2016
Penske Automotive Group, making a foray into Japan, acquired a 49 percent equity stake in the Nicole Group, a luxury dealership group with operations...

LETTER TO THE EDITOR

Nissan dealer story was one-sided

12:01 am U.S. ET | Dec. 28, 2015
Your Dec.

BEST PRACTICES

A mobile alternative to clip-out coupons

12:01 am U.S. ET | Dec. 28, 2015
Andy Mohr Automotive lets website visitors download service coupons to Android Pay and Apple Wallet, an effort to drive service traffic and forge...

Dealers

12:01 am U.S. ET | Dec. 28, 2015
Dealers featured this week include Frank Goodwin, owner of Goodwin Motor Group in Brunswick, Maine; Bob Giles, CEO of Giles Automotive in Lafayette,...

In Boston, Nissan's a tough sell to dealers

12:01 am U.S. ET | Dec. 21, 2015
Nissan's frayed relations with dealers can be seen in Boston, where one abandoned store sits vacant and the company has had problems filling two open...

Nissan policies erode store values, experts say

12:01 am U.S. ET | Dec. 21, 2015
The value of a Nissan-brand dealership lags that of its closest rivals when it should be higher given Nissan's growing sales, buy-sell experts say.

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