Dealers
 
THE SSR MVP

How an oddball Chevy transformed a Houston dealership

12:01 am U.S. ET | April 18, 2015
More than a decade after General Motors launched the Chevrolet SSR, most people still aren't sure what to make of the retro-styled, high-performance roadster pickup.... Read More »

U.S. House OKs bill to kill 'death tax'

3:50 pm U.S. ET | April 16, 2015
The House of Representatives passed a bill to repeal the 40 percent tax applied on estates worth more than $5 million, which dealers have long complained could saddle their family members with huge tax...... Read More »

GM launches software that flags recalled vehicles on dealer lots

1:54 pm U.S. ET | April 15, 2015
General Motors is rolling out new software this month for dealerships to make it harder for them to mistakenly sell a new vehicle that's subject to a...... Read More »

Lexus, Subaru score highest consumer reviews on DealerRater

5:31 pm U.S. ET | April 14, 2015
Lexus and Subaru dealerships posted the highest average consumer ratings among luxury and mass-market brands on review site DealerRater over the past...... Read More »

Toyota's Costa Rica retailer expands in U.S.

12:01 am U.S. ET | April 13, 2015
Costa Rica's distributor of Toyota Group vehicles wants to own five to seven Toyota dealerships and "a couple" of Lexus stores in the U.S.... Read More »

Dealers

12:01 am U.S. ET | April 13, 2015
Dealers featured this week include the Elhart family of Elhart GMC in Holland, Mich.... Read More »

BEST PRACTICES

Cramped quarters teach valuable lessons

12:01 am U.S. ET | April 13, 2015
When Hodges Subaru moves to a much larger building on Detroit's famed Woodward Avenue, it will take with it many lessons learned during the years...... Read More »

Dealership net margins hold steady despite higher costs

10:00 am U.S. ET | April 10, 2015
Total dealership expenses, including sharply bigger payrolls, rose 4.7 percent at the average U.S. dealership in 2014.... Read More »

Georgia dealership group sues Shelby American over sales leads

3:45 pm U.S. ET | April 10, 2015
Shelby American is being sued by a Georgia dealership group for violating a retail agreement designed to steer sales prospects to the brand’s...... Read More »

Dealers place bets on presidential election

12:01 am U.S. ET | April 6, 2015
It’s still early in the presidential election cycle, but the contest for dollars is well under way.... Read More »

Seminars tackle generation gap

12:01 am U.S. ET | April 6, 2015
Generation Y is projected to account for 40 percent of new-car purchases within the next five years.... Read More »

Buffett extends a hand to dealers -- 'If we shake hands, we've got a deal'

12:01 am U.S. ET | April 6, 2015
With the deeper pockets of Berkshire Hathaway Inc. now backing it, the former Van Tuyl Group intends to add dealerships going forward.... Read More »

BEST PRACTICES

Pa. dealership group gains from market-based pricing

12:01 am U.S. ET | April 6, 2015
Eighteen months after #1 Cochran Automotive launched a customer experience initiative centered on market-based pricing and transparency, the...... Read More »

Tesla blocked in W.Va. as governor signs bill

11:35 am U.S. ET | April 3, 2015
West Virginia Governor Earl Ray Tomblin today signed legislation that will effectively prevent Tesla Motors from selling cars in the strategically...... Read More »

Calif. dealers brace for curbs on water use

2:27 pm U.S. ET | April 2, 2015
California's new mandatory water-use restrictions will further strain auto dealers, who have already been impacted by a four-year drought.... Read More »

AutoNation's March sales rise 5 percent

3:54 pm U.S. ET | April 2, 2015
AutoNation today said its new-vehicle retail sales rose 5 percent in March from a year earlier to 30,107 units.... Read More »

Ex-dealership staffers face prison

12:01 am U.S. ET | March 30, 2015
Several former sales staffers at a Birmingham, Ala.... Read More »

BEST PRACTICES

'Apple way' inspires Seattle dealer

12:01 am U.S. ET | March 30, 2015
Brad Miller, who owns Honda and Toyota stores in booming downtown Seattle, knows the traditional way of selling cars. And he knows he doesn't like it.... Read More »

AutoNation, analytics company Zubie join to monitor cars' service needs

3:38 pm U.S. ET | March 27, 2015
Some AutoNation dealerships' service advisers will know which vehicles need fixing before they even talk to the driver, thanks to a new partnership...... Read More »

Giant Miller group reshuffles for the buy-sell bonanza

12:01 am U.S. ET | March 23, 2015
A drastic restructuring at the nation's fourth largest private dealership group is the latest sign of changing times in the auto retail business.... Read More »

POP GOES THE BIMMER

BMW tries to win shoppers' time back from third parties

12:01 am U.S. ET | March 23, 2015
BMW’s quiet opening of a neon-lit pop-up store in a California mall would have been unthinkable just a few years ago.... Read More »

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Seattle VW dealer mixes metrics and fun

Seattle VW dealer mixes metrics and fun

Matthew Welch may own Auburn Volkswagen, but the title he cherishes is “chief relationship officer.' Mon., April 13
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