Cadillac's Project Pinnacle loosens up

Cadillac has modified standards to allow a smoother transition into the long-term retailer network strategy, which has been a point of contention between some dealers and Cadillac President Johan de Nysschen.


Lincoln enjoys Continental lift

A dealership general manager says his used-car lot is full of BMW 7-series sedans that buyers have traded in for the Continental.

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How best to use Google? Now, there's a playbook

Dealers and their ad agencies have been asking Google for more transparency and guidance as they work to keep pace with the tech giant's growing portfolio of marketing tools. Google is responding.

New dealer confidence index edges up

Dealers expect the auto market will remain strong in the near term, but profitability is constrained by market conditions and competition, a new survey found.

Mazda upgrading U.S. dealership network

Mazda has embarked on a three-year dealership upgrade targeting more than 100 outlets across the United States as part of its push to polish its brand image and achieve 2 percent market share.

Dealer anniversaries

Dealers featured this week include Gary Force, left, of Gary Force Honda in Bowling Green, Ky.; and Jeff Enright, managing partner of Randall Reed's Park Cities Ford-Lincoln in Dallas.

Irma ravages dealer's reputation

Florida dealer Ed Napleton wound up in a social media storm after Irma, blasted for parking cars where evacuees wanted to. Here's his side of the story.

Dealer anniversaries

Dealers featured this week include Stephanie Soerens-Borkowski of Soerens Ford of Brookfield in Brookfield, Wis.; and Mike Erdman of Mike Erdman Toyota in Merritt Island, Fla.

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