Dealers featured this week include Gary Jaffarian, CEO of Jaffarian Volvo in Haverhill, Mass.; John Youngblood, dealer principal of Youngblood Nissan in Springfield, Mo.; Frank DeLuca, dealer principal of DeLuca Toyota in Ocala, Fla.; Mark Parkinson, president of Tustin Buick-GMC in California; Hennon King, owner of King Chevrolet in Valley, Ala., and dealer Tanya King Waldrop; Richard Curia, dealer principal of Ken Nelson Toyota in Dixon, Ill.
Plan for your future, or plan to cash out, dealers told
Presidio Group, a dealership buy-sell advisory firm, recommends that its clients create a conversion plan to serve the future industry or opt to sell their dealerships ahead of predicted dealership disruption from autonomous vehicles.
New chief brings tech chops to CDK
New CDK Global CEO Brian Krzanich has no experience in the auto industry, but he might just have the tech skills the company needs.
Volvo's subscription service copes with its success
Volvo's early success with its car subscription plan has put the company in an enviable position as automakers tinker with business models that don't revolve around traditional car ownership. But it has led to unforeseen challenges, namely a backlog of orders and tension with dealers.
For California dealer, a court victory and a lesson learned
The case -- involving a fictitious shell company, falsified documents and a rogue sales manager -- serves as a cautionary tale for dealerships on the need to monitor their employees and fully run down suspicions about potentially problematic transactions.
For Carvana, wider losses, but higher hopes
Carvana Co.'s aggressive growth shows no sign of slowing: The online used-car retailer continues to charge into new markets on the strength of investor backing and improving vehicle sales and gross profit. Net profit, however, remains elusive.
Used-to-new ratio worth watching
Morrie's Automotive Group dealerships sell significantly more used cars than new cars by mining for critical data and going outside the norm in their approach to selling used vehicles.
Dealerships increase focus on used-car sales
A Cars.com survey found a majority of dealers are putting more focus on their used-car departments.
Former NFL players' stores lose franchises
A once-prospering dealership group facing lawsuits by two captive finance arms over allegations of selling nearly 500 vehicles but not repaying floorplan loans has lost franchises at two of its dealerships in Pennsylvania, while two Michigan dealerships have closed.
Comfort zone for customers
Finance directors have different ways of approaching customer interviews. Relying on the sales team works for some, while others want more independence.
Used-car managers need data skills
Data is increasingly king in used-car sales, but there is still a place for auction-hardened experience, dealers say.
CarGurus shares customer shopping data with other vendors
CarGurus, an online automotive marketplace for consumers, is now allowing third-party vendors access to data about how customers are using the shopping platform. By sharing customer shopping data on other platforms, CarGurus will allow participating dealerships to learn more about how their inventory is performing on the site.
Carvana's triple-digit growth continues, but still no profit
Carvana reported triple-digit growth in volume and revenue in the third quarter, but profits remain elusive as the online used-vehicle seller continues expanding its relatively low-overhead model.
Dealerships owned by ex-NFL stars lose Nissan, Kia franchises
A dealership group facing lawsuits by two captive lenders over allegations of failing to repay millions of dollars in floorplan loans lost at least two of its franchises, while two other dealerships have now closed.
CDK Global names former Intel chief Brian Krzanich as CEO
Dealership software giant CDK Global said it hired former Intel boss Brian Krzanich to take over as CEO. Krzanich, 58, replaces Brian MacDonald, CDK's CEO since 2016. The move is effective immediately.
Will Mini stores move in with BMW?
The change would end Mini's insistence on a separate high-profile identity.
Diess: VW wants dealers 'to become really profitable'
Volkswagen CEO Herbert Diess says he recognizes the need for VW dealers — whose average profit margins lag almost every other brand in the U.S. — to improve their returns and that VW itself must help in that effort.
AutoNation digs deeper into online sales
AutoNation's $50 million investment in online used-vehicle retailer Vroom could someday lead to a strategic partnership. But for now, it's solely an investment.