Easing online journeys pays off for stores
A digital marketing tool used by two VW dealerships allows repeat visitors to their websites pick up where they left off during their last visit, and it's boosting lead generation.
Michigan dealer auctions off rights to 2018 Dodge Challenger Demon
A Michigan dealer group auctioned off the rights to purchase a 2018 Dodge Challenger SRT Demon, raising a total of $14,700 for local charities.
Fed interest rate hikes expected to factor into lower '18 U.S. auto sales
As automakers seal their first annual U.S. sales decline since 2009, expectations for more interest rate hikes are bolstering the nearly unanimous view that car demand will shrink again in 2018.
2017 Photos of the year: Disasters
Here are some photos of various disasters that took place in 2017 and the impact they had on the auto industry and beyond.
2017 by the numbers
A roundup of miles, dollars and other numbers that occured to us as 2017 was winding down.
CarMax Q3 earnings rise 8.9%
CarMax said its net earnings rose 8.9 percent to $148 million in its third fiscal quarter from the year-earlier period, led by an 8.2 percent rise in used-vehicle sales.
Private equity firm purchases 10% stake in Cars.com
An activist investor has purchased a 9.9 percent stake in Cars.com under the notion that the auto sales website is undervalued with potential to increase profit margins.
Wildfires rattle Calif. dealership community
As the California wildfires push westward, curtains of ash and smoke continue to stifle dealership communities as they grapple with damage, customer slowdown and personal property loss.
COMMENTARY: Mike Burgiss
The dealership is not dead - just the way we buy vehicles is
Dealerships need to build bridges that connect the online and in-store experience, says Mike Burgiss, vice president of digital retailing at Cox Automotive.
California wildfires smoke out sales, service work
Wildfires near Los Angeles have effectively shut down, though not destroyed, many dealerships in the area. It also forced a shutdown of one of the busiest freeways in the nation, the 405.
Former Honda store manager sentenced to prison for kickbacks
The former general manager of a Honda store in Missouri was sentenced to prison for 18 months for a scheme that allegedly cost the store more than $1.8 million.
Tesla notches legal victory in Missouri
Tesla can add Missouri to its win column as the electric automaker continues to wage its battle to sell vehicles directly in the United States, state by state.
Cadillac gives dealers reprieve after 'many' miss Pinnacle sales goals
Cadillac, acknowledging "many" dealerships fell short of their targets this year due to a lack of fresh products, will calculate dealer compensation for 2018 based more on customer-satisfaction scores and compliance with brand standards than on meeting sales targets.
Auto sector escapes big hits in Senate tax bill
The auto industry fared better, on balance, in the tax bill that narrowly passed the Senate on Saturday than in the earlier House version. Now the industry will try to hold onto those gains.
Time Dealer of the Year nominees announced
Forty-seven U.S. auto dealers have been nominated by automotive trade associations for the 2018 Time Dealer of the Year Award, sponsored by Ally.
Dallas dealership settles FTC charges of deceptive advertising
Cowboy Toyota, of Dallas, settled charges by the FTC that its ads in Spanish-language papers violated the law, in part because the disclaimers were only in English.
Volvo plans to charge $600 a month for XC40 subscription service
Volvo Cars will allow customers to subscribe to the 2019 XC40 compact crossover for a flat fee of $600 a month.
Vehicle subscription services expand
Do you plan to buy, lease or subscribe? That could be a common question from lenders and dealerships as vehicle subscription services grow as an alternative to car ownership in coming years.
GM offering 'flex cash' incentives
GM is offering a new incentive program for its Chevrolet dealers that some argue resembles controversial stair-step incentive plans and gives unfair advantages to larger retailers.
EV sales process 'inconsistent' among brands, new study finds
As the auto industry prepares to introduce a wave of electric vehicles over the next few years, some dealerships are ill-prepared for the rollout, a new study says.
Maserati's program changes 'unfair,' NY judge rules
A New York administrative judge ruled that proposed changes to Maserati's incentive program and franchise agreement were "unfair," confirming a previous decision.