Retail
 

AutoNation envisions quick, easy buying at digital store

12:01 am U.S. ET | April 19, 2014
When AutoNation fully rolls out its so-called digital storefront, the following scenario may not be all that far-fetched.... Read More »
 

U.S. dealers grapple with recall pain -- missing parts, overtime, lost sales

2:23 pm U.S. ET | April 18, 2014
With multimillion-unit recalls by GM and Toyota, and numerous smaller recalls by other automakers, dealerships in the United States are grappling with missing parts, rising overtime costs for technicians, frustrated customers, and lost sales.... Read More »

VW plans major World Cup ad push to counter Hyundai

6:30 am U.S. ET | April 18, 2014
Volkswagen is planning a major World Cup advertising push that will go head-to-head against official automotive sponsor Hyundai.... Read More »

Audi starts digital agency review

3:18 pm U.S. ET | April 18, 2014
Audi of America has begun a review of its digital agency business, people familiar with the matter told Advertising Age, an affiliate of Automotive News. The pitch is part of a routine process that Volkswagen's luxury brand initiates every few years, industry executives said.... Read More »

AutoNation stepping away from third-party leads

7:15 am U.S. ET | April 17, 2014
AutoNation, tired of paying high prices for online leads, plans to de-emphasize third-party lead providers such as TrueCar, AutoTrader.com and Cars.com, CEO Mike Jackson says. He says he will strengthen AutoNation's Web site and digital presence to build traffic and sales.... Read More »

AutoNation says Q1 net income rose 15% to $95.1 million

7:11 am U.S. ET | April 17, 2014
Despite 10 weeks of problematic winter weather to start the year, a late March rebound in dealership traffic helped drive AutoNation's net income 15 percent higher in the first quarter of 2014 from the year-earlier period, the company said today.... Read More »

GM's global sales rise 2% to 2.42 million in Q1

4:19 pm U.S. ET | April 17, 2014
General Motors said global vehicle sales rose 2 percent during the first quarter. Increasing deliveries in China helped make up for declines in the United States and Brazil.... Read More »

Ghosn sees 'bright spots' for carmakers as sales grow in U.S., China

1:23 am U.S. ET | April 16, 2014
Global carmakers will see rising demand this year as sales in China and the United States expand and Europe starts to grow again, Renault-Nissan CEO Carlos Ghosn said.... Read More »

Pro-Tesla bill appears dead in Arizona Senate

10:33 am U.S. ET | April 15, 2014
A bill that would have allowed electric-vehicle maker Tesla Motors to sell cars at its factory-owned showrooms in Arizona appears to be dead in the state's Senate. But Tesla vowed today to continue "re-engaging" the Legislature next year on the matter.... Read More »

Customers' luxury motivation turns to self-reward, execs say

1:48 pm U.S. ET | April 15, 2014
The definition of luxury automotive brands, and the motivation of luxury-car shoppers, is changing from an outward-directed display of wealth to a self reward for a successful customer. That was the conclusion of a panel of luxury-brand executives at the NADA/J.D. Power Automotive Forum in New York today.... Read More »

THE GM RECALL

GM will update dealers Wednesday on recall parts status

4:10 pm U.S. ET | April 15, 2014
General Motors told dealers it will hold a Web conference on Wednesday to update them on the status of parts needed to repair millions of small cars recalled for faulty ignition switches, as well as the procedures to follow for the recall.... Read More »

Opel will focus on crossovers to boost sales and return to profit, CEO says

12:15 am U.S. ET | April 15, 2014
Opel will focus on crossovers as part of its product push to boost sales and return to profit, Opel CEO Karl-Thomas Neumann said.... Read More »

Mercedes dealers in U.S. could be overwhelmed by wave of off-lease vehicles, remarketing boss says

6:18 pm U.S. ET | April 14, 2014
Mercedes-Benz USA expects its dealership network to be overwhelmed by a tsunami of off-lease vehicles at some point, forcing the brand increasingly to sell those vehicles through non-Mercedes dealers.... Read More »

Dodge tests innovative 1-year lease on '14 Charger, Challenger

12:01 am U.S. ET | April 14, 2014
Dodge will defy industry convention this week with its "Double-Up" deal on the Charger and Challenger. The one-year lease on the outgoing 2014 editions comes with an incentive to switch to next year's refreshed models.... Read More »

Ruling on terminated dealers keeps Chrysler case in the courts

12:01 am U.S. ET | April 14, 2014
About 150 dealerships that lost Chrysler franchises during the company's 2009 bankruptcy won a round in federal court last week.... Read More »

Nissan sells dealers on new spiff strategy

12:01 am U.S. ET | April 14, 2014
Nissan's U.S. chief is convinced that a dealer sales incentive program launched nationally on April 1 will make his retailers bigger and richer, and propel Nissan toward its goal of a 10 percent U.S. market share.... Read More »

BEST PRACTICES

JM Lexus drops middleman to speed sales

12:01 am U.S. ET | April 14, 2014
Eliminating the middleman from negotiating has helped JM Lexus cut the time a customer spends in the store after deciding to buy a specific vehicle to 2.5 hours from 3.5 hours, including delivery. It also is among the reasons that the Margate, Fla., dealership has kept its title as the world's largest-volume seller of new Lexus vehicles for 22 straight years.... Read More »

Dealers

12:01 am U.S. ET | April 14, 2014
Dealers featured this week include members of the Cifaldi family at Cifaldi Motors (Chrysler-Dodge-Ram-Jeep) in Cumberland, Wis.; and Anthony Galardi, AnnaLynn Wheeler and Stephen Wheeler of A-1 Toyota in New Haven, Conn.... Read More »

Less reliance on fleet sales in March

12:01 am U.S. ET | April 14, 2014
Automakers continue to cut their reliance on U.S. fleet sales as car rental companies strategically reduce vehicle purchases.... Read More »

SPEAKING ENGLISH

'Villains' campaign aims to recast Jaguar's reputation for badness

12:01 am U.S. ET | April 14, 2014
A Shakespeare soliloquy might seem out of place in a car ad, but Jaguar wants to make a key point -- that it is a quintessentially and unapologetically British challenger to BMW, Mercedes-Benz and Audi.... Read More »

Honda, Acura, dealers tangle for Google ads

12:01 am U.S. ET | April 14, 2014
A battle is shaping up among Honda, Acura and their dealers for control of Google shoppers. Competition for keywords can drive up Google ad prices. It's a quandary Honda Motor Co. and its Acura brand seem intent on tackling.... Read More »



Rocket Fuel