Safety & Recalls


GM ignition switch fund receives claims for more than 100 deaths

Posted 6:34 am U.S. ET, Aug. 27
A program to compensate victims of crashes linked to a faulty ignition switch in General Motors vehicles has received claims for 107 deaths as of... ... » READ


Spiders hooked on gasoline fumes cause another recall, this time for Suzuki

11:06 am U.S. ET | Aug. 27, 2014
Spiders drawn to gasoline vapors and weaving webs that block a hose to vent those vapors have caused Suzuki Motor of America to recall about 19,000...... Read More »

Costs add up as companies forced to park recalled vehicles

12:01 am U.S. ET | Aug. 25, 2014
Through July, the cost of the recalls to Avis Budget Group Inc. was at least an "eight-digit number," said CEO Ronald Nelson.... Read More »

GM dealers win reprieve on audits to focus on recalls

12:01 am U.S. ET | Aug. 25, 2014
GM told dealers in an Aug.... Read More »

GM, with ignition parts shipped, must now find recalled cars' owners

12:01 am U.S. ET | Aug. 23, 2014
GM has passed a significant milestone in its campaign to replace potentially defective ignition switches in millions of cars recalled worldwide: It...... Read More »

Recalls have little to no impact on residual values, study says

5:16 pm U.S. ET | Aug. 21, 2014 | UPDATED: 8/22/14 9:48 am ET - adds link
Recalls have almost no effect on vehicle depreciation rates, a new study found.... Read More »

NHTSA launches VIN tool to search for recalls

12:01 am U.S. ET | Aug. 20, 2014
Car buyers and owners can use a vehicle's identification number to identify open or unrepaired safety recalls with a new search tool released by...... Read More »

GM expands website for owners of recalled vehicles

12:18 pm U.S. ET | Aug. 19, 2014
General Motors' website for owners of its vehicles recalled for faulty ignition switches has been expanded to include all 20 models involved, the...... Read More »

U.S. judge appoints lead counsel for GM ignition-switch cases

7:06 pm U.S. ET | Aug. 15, 2014 | UPDATED: 8/15/14 10:47 pm ET - adds link
A federal judge has appointed two lawyers who led cases against Toyota, and a plaintiffs' attorney from Texas, to lead litigation against General...... Read More »

Ford recalls 2013 Escape for 11th time, this time for wiring problem

3:43 pm U.S. ET | Aug. 15, 2014
Ford has issued its 11th recall on the 2013 Escape crossover, this time because a wiring problem could cause the engine to hesitate or stall.... Read More »

Attorneys for GM customers compete to lead ignition-switch legal battle

1:34 pm U.S. ET | Aug. 11, 2014
Lawyers for GM customers are jostling to lead lawsuits over faulty ignition switches.... Read More »

GM loses bid to dismiss revived ignition-switch lawsuit

12:52 pm U.S. ET | Aug. 9, 2014 | UPDATED: 8/9/14 2:50 pm ET - adds professor's comment
General Motors failed to convince a Georgia judge to dismiss a revived lawsuit over the death of a 29-year-old woman that helped trigger the...... Read More »

VW recalls 189,000 Tiguan SUVs in N. America for potential stalling

9:34 am U.S. ET | Aug. 9, 2014
Volkswagen is recalling 189,490 Tiguan small SUVs in North America for potential stalling issues.... Read More »

Victims' claims for GM compensation pour in

11:40 am U.S. ET | Aug. 8, 2014
More than half of the 113 applications submitted in the first week of General Motors' compensation program for victims of its faulty ignition switch...... Read More »

GM issues 5 more recalls covering 269,000 vehicles

3:27 pm U.S. ET | Aug. 8, 2014
General Motors issued five recalls covering about 269,000 U.S.... Read More »

Ford recalls about 3,000 vehicles in North America

11:55 am U.S. ET | Aug. 8, 2014
Ford is recalling about 3,000 cargo vans and luxury SUVs in North America in three separate moves to address potential brake hose, sliding door and...... Read More »

VW expands Chrysler-built minivan recall over ignition switches

9:21 am U.S. ET | Aug. 8, 2014
Volkswagen is more than doubling a three-year-old recall of its Chrysler-built Routan minivans that have ignition switches that can be knocked into...... Read More »

GM to ask court to reject revival of Georgia ignition death suit

1:19 pm U.S. ET | Aug. 8, 2014
GM will ask a Georgia judge on Saturday to reject an attempt to revive the lawsuit that helped trigger the recall of 2.... Read More »

GM: 140,000 owners of recalled vehicles can't be reached

6:57 pm U.S. ET | Aug. 7, 2014 | UPDATED: 8/7/14 9:46 pm ET - adds details
GM says it hasn't been able to reach nearly 140,000 owners of the Chevrolet Cobalt and other small cars it has recalled for faulty ignition switches,...... Read More »

Takata forecasts record $235 million loss on airbag recall

7:15 am U.S. ET | Aug. 7, 2014
Takata, the Japanese maker of faulty airbags causing millions of recalled vehicles this year, forecast a record annual loss on the callbacks.... Read More »

Chrysler exec: Recalls strengthen industry ties

12:01 am U.S. ET | Aug. 4, 2014
This year's long list of automotive recalls is strengthening the bond between suppliers and automakers, Chrysler Group's head of quality says.... Read More »

GM's recall website gives incorrect information, U.S. says

12:01 am U.S. ET | Aug. 2, 2014 | UPDATED: 8/4/14 2:46 pm ET
GM's website set up to give consumers quick information on recalled cars has been providing inaccurate information, the U.S.... Read More »

Hyundai recalls another 420,000 vehicles in U.S., 1.3 million for the week

1:29 pm U.S. ET | Aug. 1, 2014
Hyundai Motor is recalling about 420,000 vehicles covering three models for separate problems in the United States, after recalling 883,000 Sonata...... Read More »

GM sales rise 9% on robust commercial-fleet sales, SUV demand

1:03 pm U.S. ET | Aug. 1, 2014
A jump in sales to commercial customers and stout demand for the redesigned GMC Yukon, Chevrolet Tahoe and other trucks propelled General Motors'...... Read More »

GM missed red flag from rental car firms on fatal crashes

12:23 pm U.S. ET | July 31, 2014
More than seven years before GM began the biggest wave of auto recalls in history, an investigator for Vanguard Car Rental contacted the carmaker...... Read More »

Chrysler recalls nearly 30,000 Fiat 500L cars for airbag glitch

4:28 pm U.S. ET | July 30, 2014
Chrysler Group is recalling 29,500 Fiat 500L cars from the 2014-15 model years to replace knee airbags that may not deploy in the correct position if...... Read More »

Hyundai recalls 883,000 Sonata sedans to repair transmission-shift cable

8:06 am U.S. ET | July 30, 2014 | UPDATED: 7/30/14 2:40 pm ET - adds details
Hyundai is recalling about 883,000 Sonata sedans in the United States and Puerto Rico because a potentially defective transmission-shift cable could...... Read More »

GM sued over deaths, injuries linked to ignition switch

10:14 pm U.S. ET | July 29, 2014
General Motors was hit Tuesday with a lawsuit brought on behalf of more than 650 people allegedly injured or killed in accidents involving cars that...... Read More »

GM dogged by recalls, lingering dealer disputes in Canada

12:34 am U.S. ET | July 29, 2014
A wave of recalls, lingering disputes with dealers after its 2009 bankruptcy, and weak pickup volume are undermining GM's sales in Canada, the...... Read More »

Suzuki recalls 25,900 Verona sedans in U.S.

10:39 am U.S. ET | July 29, 2014
Suzuki is recalling 25,900 Verona sedans from the 2004 to 2006 model years in the United States on the increased risk of a fire linked to daytime...... Read More »

GM moved faster to fix larger cars

12:01 am U.S. ET | July 28, 2014
General Motors treated isolated reports of flimsy ignitions in its mid-sized, full-sized and luxury cars more urgently than similar but far more...... Read More »

Consumer Reports presses Toyota to recall some 177,500 Camry hybrids

4:21 pm U.S. ET | July 28, 2014 | UPDATED: 7/28/14 5:23 pm ET - adds Toyota statement
Consumer Reports called on Toyota to recall about 177,500 older Camry hybrid sedans to address potential power brake defects.... Read More »

GM's top N.A. lawyer shares hot seat with boss

12:01 am U.S. ET | July 28, 2014
When Lucy Clark Dougherty was named General Motors' top lawyer for North America in 2011, she was considered the likely candidate to succeed General...... Read More »

The pot calling the kettle black

12:01 am U.S. ET | July 28, 2014
The July 21 story about the General Motors recall, "Top lawyer keeps pall over GM," recalled a quote from a GM ignition hearing earlier this year in...... Read More »

Nissan expands U.S. recall of cars with defective Takata airbags

2:45 pm U.S. ET | July 26, 2014
Nissan is expanding by 226,326 vehicles a U.S.... Read More »

AutoNation: Recalls crimp service

12:01 am U.S. ET | July 26, 2014
The record recalls this year are creating capacity bottlenecks in the service shops of the country's largest new-vehicle dealership group.... Read More »

NHTSA to investigate older GM models for software, airbag glitch

3:03 pm U.S. ET | July 25, 2014
NHTSA will investigate whether 320,000 older Chevrolet Impalas have a software defect that might cause airbags to fail to deploy in a crash.... Read More »

Mazda expands U.S. recall of cars with faulty Takata airbags

12:51 pm U.S. ET | July 25, 2014
Mazda will broaden a recall of cars sold in the United States because an airbag inflator, supplied by Japanese supplier Takata, could rupture and...... Read More »

GM's quarterly profit plunges on recall costs

7:36 am U.S. ET | July 24, 2014 | UPDATED: 7/24/14 5:23 pm ET
The heavy cost of General Motors' unprecedented slew of safety recalls during the second quarter wiped out most of its profits, erasing the fruits of...... Read More »

GM lists more Cobalt, Ion fatalities in quarterly crash data

3:37 pm U.S. ET | July 23, 2014 | UPDATED: 7/24/14 3:03 pm ET - adds correction
In the first quarter, General Motors received claims that defects in the Chevrolet Cobalt and Saturn Ion caused 17 deaths and 167 injuries, according...... Read More »

GM recalls 717,950 vehicles, pushing year's recall tally to 60

2:07 pm U.S. ET | July 23, 2014
General Motors is recalling another 717,950 vehicles in the United States, mostly 2010-12 model year cars and crossovers, lifting its total for the...... Read More »

GM seeks broader immunity in switch lawsuits

3:49 pm U.S. ET | July 23, 2014
GM, moving to expand its immunity from lawsuits after recalling almost 29 million cars in North America, said it sees no need to try to settle...... Read More »

GM sales surge despite recalls as Barra proves quality sells

9:10 am U.S. ET | July 23, 2014 | UPDATED: 7/23/14 3:56 pm ET -- updates GM stock price
General Motors' Mary Barra is projected to report her second straight quarter of rising sales, adding to evidence that the CEO is weathering the...... Read More »

Chrysler recalls older Jeep Commanders and Grand Cherokees for ignition switch

4:15 pm U.S. ET | July 22, 2014
Chrysler Group will recall as many as 792,300 2006-07 Jeep Commanders and 2005-06 Jeep Grand Cherokees globally to fix ignition switches that could...... Read More »

Top lawyer keeps pall over GM

12:01 am U.S. ET | July 19, 2014 | UPDATED: 7/19/14 9:35 am ET
The changing perception among some of GM CEO Mary Barra's toughest critics suggests that she is maneuvering GM out of the worst of the recall crisis.... Read More »

GM halts sale of some Cadillac CTS models over switch issue

7:24 pm U.S. ET | July 19, 2014
GM ordered Cadillac dealers to stop selling some versions of the CTS because the automaker does not have a fix yet for cars recalled in late June...... Read More »
More »    
Special report

Despite quality improvements, costly safety issues continue to dog automakers

Posted 12:01 am U.S. ET, Oct. 28
In a May evening in 2001, Jacques Nasser sat in his office at Ford Motor Co.'s world headquarters, faced with a choice that auto executives have come to see in their nightmares.
Rollover crashes caused by faulty Firestone tires on FIndustry experts agree that today vehicles are better engineered, safer and higher in quality than they have ever been. Even so, recalls remain a persistent and costly reality. ... » READ

The road to a recall

Posted 12:01 am U.S. ET, Oct. 28

Recalls can start in one of two ways. In some cases, automakers act on their own. In others, they get nudged by regulators.Here's the process by which vehicles are called back to the dealership. Hover your mouse pointer over each step to learn more. Recalls can start in one of two ways. In some cases, automakers act on their own. In others, they get nudged by regulators. ... » READ

ODDBALL RECALLS: Mazda6 vs. the yellow sac spider

Not all recalls are created equal.
Many are initiated to address serious safety concerns. Others are issued to fix a minor compliance problem with federal safety standards.
Then there are some that are just bizarre. Here are some of the strange defects that have led automakers to call back their cars for repairs in the United States.
-- Gabe Nelson,

10 biggest recalls of the century

Posted 12:01 am U.S. ET, Oct. 28
Even a small safety recall can be trouble, but automakers dread the big ones, which show up on the nightly news, cause widespread disruption and taint their brands. These are the 10 largest automaker-led recall campaigns since 2000, when These are the 10 largest automaker-led recall campaigns since 2000, when Congress passed a law imposing new rules on the disclosure of recalls. ... » READ

How data mining helped GM limit a recall to 4 cars

Posted 12:01 am U.S. ET, Oct. 28
Consider the following scenario. The owner of a Chevrolet brings the car to a dealership, saying its brakes have been locking up. An engineer discovers that a brake valve in the car has a hole in the wrong spot because it was loaded into the wrong ma Tiny recalls are growing across the industry, experts say, as automakers, like drug companies and food manufacturers, build sophisticated data-mining operations to guard against costly and reputation-crippling recalls. ... » READ

Recalls create service opportunities for dealers

Posted 12:01 am U.S. ET, Oct. 28

Visitors to Roberts Toyota in Columbia, Tenn., this month, might have thought 2014 Camrys were flying off the lot. About half of the 15 Camrys in inventory had "SOLD" signs on them. But they were not sold, at least not yet. The Camrys were a small fr Recalls provide opportunities for dealerships to bring customers into the service department, build customer loyalty and encourage maintenance business. ... » READ

Safety actions may be a sign of progress, but they remain a costly headache

Posted 12:01 am U.S. ET, Oct. 27

Doesn't it seem like there's a vehicle safety recall practically every other day? Actually, there is. This year, automakers announced 143 recalls in the 273 days through September, affecting as many as 18.5 million cars and light trucks -- well more Doesn't it seem like there's a vehicle safety recall practically every other day? Actually, there is. This year, automakers announced 143 recalls in the 273 days through September, affecting as many as 18.5 million cars and light trucks -- well more ... » READ

Guiding PR principles are safety, openness

Posted 12:01 am U.S. ET, Oct. 27
LOS ANGELES — At their worst, big recalls can lead to upset customers and months of bad press for automakers.Toyota Motor Corp.'s unintended-acceleration recalls kept the company in headlines for months and even landed executives before angry l At their worst, big recalls can lead to upset customers and months of bad press for automakers. ... » READ

Who pays the bill? Usually the supplier

Posted 12:01 am U.S. ET, Oct. 27
When General Motors introduced tougher warranty liability provisions for suppliers last July, it caused angst among suppliers.But GM is hardly the only automaker that wants to cut warranty costs — not only for run-of-the-mill defects, but for r Warranty claims reported by publicly traded companies range from $11 billion to $13 billion a year. That's a powerful incentive for automakers to hold suppliers liable, and they generally find ways to do so. ... » READ


For this report, Automotive News examined a vehicle recall data set made available by the National Highway Traffic Safety Administration, comprising recalls of more than 98,000 products since 1966, when the first federal auto-safety agency was created.
Entries in the NHTSA data set were then refined to include only original-equipment recalls by automakers and to exclude recalls led by suppliers (including tire makers), as well as recalls of car seats, replacement parts and aftermarket equipment regulated by NHTSA. The entries were then further edited to include only passenger cars and light trucks.
The resulting data set yielded 5,183 unique recalls from 1966 through September, potentially covering more than 500 million units of about 19,000 vehicle models.
Each recall signifies a unique NHTSA campaign number. A single campaign can encompass multiple makes, models and model years affected by a common defect.

-- Gabe Nelson

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