Safety & Recalls

 

NHTSA in line for cultural overhaul after airbag meltdown

Posted 2:04 pm U.S. ET, Oct. 24
The agency that botched a campaign to publicize a potentially lethal Takata airbag defect affecting 7.8 million U.S. ... » READ
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NHTSA to brief House committee on Takata airbag recalls

1:37 pm U.S. ET | Oct. 24, 2014
The National Highway Traffic Safety Administration will brief members of the House Energy and Commerce Committee next week on the agency's...... Read More »

Takata's airbag crisis may spur automaker shift to Autoliv, Daicel

5:49 am U.S. ET | Oct. 24, 2014
The defect in Takata airbags that has led to millions of recalls and has been linked to four deaths in Honda cars opens the supplier to risk of...... Read More »
 

Audi recalls 102,000 A4 cars in U.S. over airbag glitch

9:42 am U.S. ET | Oct. 23, 2014 | UPDATED: 10/23/14 11:05 pm ET - adds U.S. figure
Audi is recalling nearly 102,000 A4 sedans in the United States to fix a software glitch that may prevent front airbags from deploying in a crash.... Read More »
 

NHTSA's botched airbag recall leaves car owners in dark

6:12 pm U.S. ET | Oct. 23, 2014
NHTSA botched its effort to inform the public about a potentially lethal airbag defect, directing 8 million consumers to an inoperable website and...... Read More »
 

Honda, after 5th Fit recall, appoints first quality czar; top execs take pay cut

6:28 am U.S. ET | Oct. 23, 2014 | UPDATED: 10/23/14 1:39 pm ET -- correction
In an unprecedented move, Honda, announcing its fifth Fit recall in 12 months, appointed a quality czar to clamp down on problems.... Read More »
 

Nissan expands Takata airbag recall by 260,000 units worldwide

7:08 am U.S. ET | Oct. 23, 2014
Nissan today expanded a global recall of cars using Takata-made airbags, which have been linked to four deaths in Honda cars.... Read More »
 

Toyota claims 'healthy' supply of replacement airbags

12:26 pm U.S. ET | Oct. 23, 2014
Toyota has a “healthy” supply of replacement parts that should allow dealers to move forward with repairs required by the widening recall...... Read More »
 

Autoliv lowers outlook but may see gains from Takata's woes

10:55 am U.S. ET | Oct. 23, 2014
Autoliv posted a surprise fall in third quarter earnings and lowered its outlook for 2014 sales growth while saying it has seen positive effects on...... Read More »
 

NHTSA apologizes as scrutiny in airbag case grows

10:22 pm U.S. ET | Oct. 22, 2014 | UPDATED: 10/23/14 3:30 pm ET - new story
The National Highway Traffic Safety Administration’s top official, facing heightened scrutiny over the agency’s handling of a deadly...... Read More »
 

U.S. prosecutors probe Takata over recalls

6:00 pm U.S. ET | Oct. 22, 2014 | UPDATED: 10/22/14 6:23 pm ET - adds details
The recall of some 7.... Read More »
 

List of 7.8 million vehicles involved in the Takata airbag recalls

6:50 am U.S. ET | Oct. 22, 2014 | UPDATED: 10/22/14 2:10 pm ET -- Correction
Owners of the following vehicles are being urged to act immediately on recalls involving potentially defective airbags made by Takata, according to a...... Read More »
 

NHTSA website search function crashes as drivers look for airbag recalls

4:10 pm U.S. ET | Oct. 21, 2014
The website federal safety regulators are urging 4.... Read More »
 

Takata hit with 2 more airbag lawsuits

11:54 am U.S. ET | Oct. 21, 2014
The recall crisis involving Takata airbags exploding with too much force and spraying occupants with metal shrapnel continues to grow, with two more...... Read More »
 

Deaths linked to GM ignition-switch defect rise to 29

11:16 am U.S. ET | Oct. 20, 2014
The program to compensate victims of a faulty ignition switch in GM vehicles has approved two new death claims, bringing the total number of deaths...... Read More »
 

Late-model vehicles stretch GM's recall rolls

12:01 am U.S. ET | Oct. 20, 2014
An Automotive News analysis of documents filed with federal regulators shows that GM is moving faster to identify and fix problems but that...... Read More »
 

Top GM lawyer Michael Millikin, blasted during Congress' recall hearings, to retire

12:20 pm U.S. ET | Oct. 17, 2014 | UPDATED: 10/17/14 3:49 pm ET - adds background, video
GM's top lawyer, Michael Millikin, 66, is retiring three months after he withstood withering criticism by lawmakers for his department's handling of...... Read More »
 

Chrysler recalls more than 900,000 vehicles for fire risk

7:59 am U.S. ET | Oct. 16, 2014
Chrysler Group is recalling more than 900,000 vehicles worldwide for potential safety problems that could cause fires.... Read More »
 

Toyota recalls mount as automaker faces increasing scrutiny

3:07 am U.S. ET | Oct. 15, 2014 | UPDATED: 10/15/14 2:19 pm ET - new story
Toyota made its fourth global recall involving more than a million vehicles this year, as the world's largest automaker begins operating with...... Read More »
 
THE GM RECALL

GM sued for $10 billion over losses on 27 million recalled cars

1:43 pm U.S. ET | Oct. 15, 2014
General Motors was hit with its biggest lawsuit so far over serial recalls, brought on behalf of drivers of 27 million vehicles seeking more than $10...... Read More »
 

Chrysler recalls 184,000 SUVs for potential airbag, seat belt defect

8:59 am U.S. ET | Oct. 14, 2014 | UPDATED: 10/14/14 12:04 pm ET -- adds background
Chrysler Group is recalling an estimated 184,215 SUVs globally because a possible short circuit in a part could disable airbags and seat belt...... Read More »
 
THE GM RECALL

Deaths linked to GM ignition-switch defect rise to 27

2:04 pm U.S. ET | Oct. 13, 2014
A program to compensate victims of a faulty ignition switch in General Motors vehicles has approved three new death claims, bringing the total number...... Read More »
 

In GM bankruptcy, an ex-con and hedge funds find common ground

3:00 pm U.S. ET | Oct. 12, 2014
Roger Dean Gillispie, a former General Motors security guard, spent 20 years in an Ohio prison for rape until a federal court ordered him released in...... Read More »
 

Nissan recalls 238,000 2013 Altima sedans on hood latch issue

9:59 am U.S. ET | Oct. 10, 2014
Nissan is recalling about 238,000 Altima sedans from the 2013 model year because a secondary hood latch may not hold, increasing the risk of a crash,...... Read More »
 

Mercedes recalls 10,500 C-class cars in U.S. for steering issue

6:52 am U.S. ET | Oct. 10, 2014 | UPDATED: 10/10/14 4:12 pm ET - adds European figure
Mercedes-Benz is recalling more than 10,500 C-class sedans in the United States from the 2015 model year because a production error causes steering...... Read More »
 
THE GM RECALL

GM recalls 7,601 Chevrolet Caprice police cars

12:14 pm U.S. ET | Oct. 7, 2014
General Motors is recalling 7,601 Chevrolet Caprice police vehicles from the 2011-13 model years for a problem with the gear shifter that could allow...... Read More »
 

Chrysler recalls cargo vans due to inadvertent airbag deployments

8:22 am U.S. ET | Oct. 7, 2014
Chrysler is recalling about 22,100 small cargo vans because of inadvertent side airbag deployments, the company and federal safety regulators said...... Read More »
 

Claims for compensation from faulty GM ignition switch rise to 1,130

1:00 pm U.S. ET | Oct. 6, 2014
The number of claims of injury and death linked to a faulty ignition switch in GM cars rose 30 percent last week to 1,130, according to a report on...... Read More »
 

Chrysler recalls 21,470 commercial vans to replace head restraints

10:51 am U.S. ET | Oct. 6, 2014 | UPDATED: 10/6/14 6:22 pm ET - corrected
Chrysler Group is recalling an estimated 31,497 commercial full-size vans in the United States to replace their head restraints.... Read More »
 

After 4 Fit Hybrid recalls, Honda adds another r&d gate

12:01 am U.S. ET | Oct. 6, 2014
Burned by four recalls of its redesigned Fit Hybrid in just nine months, Honda Motor Co. is overhauling its r&d process to intercept problems better.... Read More »
 

Chrysler recalls 21,470 Ram ProMaster vans to fix head restraints

9:46 am U.S. ET | Oct. 6, 2014 | UPDATED: 10/6/14 6:19 pm ET - corrected
Chrysler Group is recalling an estimated 21,470 commercial full-sized vans in the United States and Canada to replace their head restraints.... Read More »
 

Airbag flaw snags GM pickups

12:01 am U.S. ET | Oct. 6, 2014
The high-profile launch of General Motors' new midsize pickup trucks hit an early snag last week as GM told dealers to halt deliveries because of a...... Read More »
 

GM issues 3 more recalls covering more than 57,000 vehicles

2:12 pm U.S. ET | Oct. 4, 2014
GM issued three more recalls Saturday covering more than 57,000 vehicles in the United States for potential problems ranging from a wiring problem in...... Read More »
 

GM halts 2015 Chevy Colorado, GMC Canyon deliveries to fix airbag flaw

10:19 am U.S. ET | Oct. 3, 2014
GM instructed dealers to halt deliveries of the new 2015 Chevrolet Colorado and GMC Canyon pickups because of a pending safety recall to fix an...... Read More »
 
THE GM RECALL

GM recall of 379,401 U.S. vehicles includes Cadillac SRX, Chevy Spark

7:56 am U.S. ET | Oct. 3, 2014
General Motors today said it will conduct two more recalls. They cover 524,384 vehicles globally, including 379,401 in the United States.... Read More »
 

GM to recall 117,651 vehicles for chassis-control flaw

2:18 pm U.S. ET | Oct. 2, 2014
GM is recalling 117,651 2013-14 model-year trucks, crossovers and sedans across all four of its North America brands to fix a potentially faulty...... Read More »
 

Toyota to recall 690,000 Tacomas in U.S. to fix suspension

1:12 pm U.S. ET | Sept. 29, 2014
Toyota said it would recall about 690,00 Tacoma 4X4 and Tacoma pre-runner pickup trucks in the U.S.... Read More »
 
THE GM RECALL

Deaths linked to GM ignition-switch defect rise to 23

12:03 pm U.S. ET | Sept. 29, 2014
The number of deaths linked to a faulty ignition switch in General Motors cars rose by two last week to 23, according to a report today from the...... Read More »
 

GM victim fund begins payout offers

12:01 am U.S. ET | Sept. 29, 2014
The compensation fund that General Motors created in response to its ignition-switch recalls began offering multimillion-dollar payments to crash...... Read More »
 

Ford recalls 850,000 vehicles for glitch affecting airbags, seat belts

10:56 am U.S. ET | Sept. 26, 2014
Ford is recalling 850,050 2013 and 2014 vehicles for an electrical flaw that could cause airbags and seat belt pretensioners to malfunction in the...... Read More »
 

Takata airbag recall may expand to include GM vehicles

5:47 pm U.S. ET | Sept. 26, 2014
The regional recall of millions of U.S.... Read More »
 

Barra lands on Time cover and back in the spotlight

1:34 pm U.S. ET | Sept. 25, 2014
After months of blistering criticism, lampoons and scrutiny of General Motors, CEO Mary Barra is venturing back into the media spotlight after an...... Read More »
 
THE GM RECALL

GM ignition-switch victim's family to accept compensation offer, lawyer says

1:43 pm U.S. ET | Sept. 25, 2014 | UPDATED: 9/25/14 6:56 pm ET - adds GM statement
The family of at least one victim killed in a General Motors vehicle with a faulty ignition switch will accept an offer from a program set up to...... Read More »
 

GM compensation fund makes first offers to victims, receives more claims

6:09 pm U.S. ET | Sept. 24, 2014
The fund created to compensate for deaths or injuries linked to General Motors vehicles with faulty ignition switches this week made its first cash...... Read More »
 
THE GM RECALL

Deaths linked to GM ignition-switch defect rise to 21, Feinberg says

1:59 pm U.S. ET | Sept. 22, 2014
The number of deaths linked to a faulty ignition switch in General Motors vehicles rose by two last week to 21, according to a report today from a...... Read More »
 

Now, it's NHTSA under fire

12:01 am U.S. ET | Sept. 22, 2014
Seven months after General Motors' ignition-switch issue erupted into a full-blown safety crisis, NHTSA is taking its turn in the hot seat, facing...... Read More »
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Special report
 

Despite quality improvements, costly safety issues continue to dog automakers

Posted 12:01 am U.S. ET, Oct. 28
In a May evening in 2001, Jacques Nasser sat in his office at Ford Motor Co.'s world headquarters, faced with a choice that auto executives have come to see in their nightmares.
Rollover crashes caused by faulty Firestone tires on FIndustry experts agree that today vehicles are better engineered, safer and higher in quality than they have ever been. Even so, recalls remain a persistent and costly reality. ... » READ
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The road to a recall

Posted 12:01 am U.S. ET, Oct. 28
blogs

Recalls can start in one of two ways. In some cases, automakers act on their own. In others, they get nudged by regulators.Here's the process by which vehicles are called back to the dealership. Hover your mouse pointer over each step to learn more. Recalls can start in one of two ways. In some cases, automakers act on their own. In others, they get nudged by regulators. ... » READ
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ODDBALL RECALLS: Mazda6 vs. the yellow sac spider

Not all recalls are created equal.
Many are initiated to address serious safety concerns. Others are issued to fix a minor compliance problem with federal safety standards.
Then there are some that are just bizarre. Here are some of the strange defects that have led automakers to call back their cars for repairs in the United States.
-- Gabe Nelson, gnelson@crain.com

10 biggest recalls of the century

Posted 12:01 am U.S. ET, Oct. 28
Even a small safety recall can be trouble, but automakers dread the big ones, which show up on the nightly news, cause widespread disruption and taint their brands. These are the 10 largest automaker-led recall campaigns since 2000, when These are the 10 largest automaker-led recall campaigns since 2000, when Congress passed a law imposing new rules on the disclosure of recalls. ... » READ
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How data mining helped GM limit a recall to 4 cars

Posted 12:01 am U.S. ET, Oct. 28
Consider the following scenario. The owner of a Chevrolet brings the car to a dealership, saying its brakes have been locking up. An engineer discovers that a brake valve in the car has a hole in the wrong spot because it was loaded into the wrong ma Tiny recalls are growing across the industry, experts say, as automakers, like drug companies and food manufacturers, build sophisticated data-mining operations to guard against costly and reputation-crippling recalls. ... » READ
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Recalls create service opportunities for dealers

Posted 12:01 am U.S. ET, Oct. 28
blogs

Visitors to Roberts Toyota in Columbia, Tenn., this month, might have thought 2014 Camrys were flying off the lot. About half of the 15 Camrys in inventory had "SOLD" signs on them. But they were not sold, at least not yet. The Camrys were a small fr Recalls provide opportunities for dealerships to bring customers into the service department, build customer loyalty and encourage maintenance business. ... » READ
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Safety actions may be a sign of progress, but they remain a costly headache

Posted 12:01 am U.S. ET, Oct. 27
blogs

Doesn't it seem like there's a vehicle safety recall practically every other day? Actually, there is. This year, automakers announced 143 recalls in the 273 days through September, affecting as many as 18.5 million cars and light trucks -- well more Doesn't it seem like there's a vehicle safety recall practically every other day? Actually, there is. This year, automakers announced 143 recalls in the 273 days through September, affecting as many as 18.5 million cars and light trucks -- well more ... » READ
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Guiding PR principles are safety, openness

Posted 12:01 am U.S. ET, Oct. 27
LOS ANGELES — At their worst, big recalls can lead to upset customers and months of bad press for automakers.Toyota Motor Corp.'s unintended-acceleration recalls kept the company in headlines for months and even landed executives before angry l At their worst, big recalls can lead to upset customers and months of bad press for automakers. ... » READ
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Who pays the bill? Usually the supplier

Posted 12:01 am U.S. ET, Oct. 27
When General Motors introduced tougher warranty liability provisions for suppliers last July, it caused angst among suppliers.But GM is hardly the only automaker that wants to cut warranty costs — not only for run-of-the-mill defects, but for r Warranty claims reported by publicly traded companies range from $11 billion to $13 billion a year. That's a powerful incentive for automakers to hold suppliers liable, and they generally find ways to do so. ... » READ
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BEHIND THE NUMBERS

For this report, Automotive News examined a vehicle recall data set made available by the National Highway Traffic Safety Administration, comprising recalls of more than 98,000 products since 1966, when the first federal auto-safety agency was created.
Entries in the NHTSA data set were then refined to include only original-equipment recalls by automakers and to exclude recalls led by suppliers (including tire makers), as well as recalls of car seats, replacement parts and aftermarket equipment regulated by NHTSA. The entries were then further edited to include only passenger cars and light trucks.
The resulting data set yielded 5,183 unique recalls from 1966 through September, potentially covering more than 500 million units of about 19,000 vehicle models.
Each recall signifies a unique NHTSA campaign number. A single campaign can encompass multiple makes, models and model years affected by a common defect.

-- Gabe Nelson

Special Report
How #1 store scores with employees

How #1 store scores with employees

Texas dealer Greg May encourages staffers to provide input and solve problems on their own. Mon., October 20
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