Safety & Recalls

 

Toyota to recall 690,000 Tacomas in U.S. to fix suspension

Posted 1:12 pm U.S. ET, Sept. 29
Toyota said it would recall about 690,00 Tacoma 4X4 and Tacoma pre-runner pickup trucks in the U.S. ... » READ
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THE GM RECALL

Deaths linked to GM ignition-switch defect rise to 23

12:03 pm U.S. ET | Sept. 29, 2014
The number of deaths linked to a faulty ignition switch in General Motors cars rose by two last week to 23, according to a report today from the...... Read More »

GM victim fund begins payout offers

12:01 am U.S. ET | Sept. 29, 2014
The compensation fund that General Motors created in response to its ignition-switch recalls began offering multimillion-dollar payments to crash...... Read More »
 

Ford recalls 850,000 vehicles for glitch affecting airbags, seat belts

10:56 am U.S. ET | Sept. 26, 2014
Ford is recalling 850,050 2013 and 2014 vehicles for an electrical flaw that could cause airbags and seat belt pretensioners to malfunction in the...... Read More »
 

Takata airbag recall may expand to include GM vehicles

5:47 pm U.S. ET | Sept. 26, 2014
The regional recall of millions of U.S.... Read More »
 

Barra lands on Time cover and back in the spotlight

1:34 pm U.S. ET | Sept. 25, 2014
After months of blistering criticism, lampoons and scrutiny of General Motors, CEO Mary Barra is venturing back into the media spotlight after an...... Read More »
 
THE GM RECALL

GM ignition-switch victim's family to accept compensation offer, lawyer says

1:43 pm U.S. ET | Sept. 25, 2014 | UPDATED: 9/25/14 6:56 pm ET - adds GM statement
The family of at least one victim killed in a General Motors vehicle with a faulty ignition switch will accept an offer from a program set up to...... Read More »
 

GM compensation fund makes first offers to victims, receives more claims

6:09 pm U.S. ET | Sept. 24, 2014
The fund created to compensate for deaths or injuries linked to General Motors vehicles with faulty ignition switches this week made its first cash...... Read More »
 
THE GM RECALL

Deaths linked to GM ignition-switch defect rise to 21, Feinberg says

1:59 pm U.S. ET | Sept. 22, 2014
The number of deaths linked to a faulty ignition switch in General Motors vehicles rose by two last week to 21, according to a report today from a...... Read More »
 

Now, it's NHTSA under fire

12:01 am U.S. ET | Sept. 22, 2014
Seven months after General Motors' ignition-switch issue erupted into a full-blown safety crisis, NHTSA is taking its turn in the hot seat, facing...... Read More »
 
EDITORIAL

GM has accepted blame -- why won't NHTSA?

12:01 am U.S. ET | Sept. 22, 2014
General Motors' ongoing recall saga is exposing a sharp contrast in behavior between the regulated and the regulators.... Read More »
 
THE GM RECALL

GM recalls Cadillacs, Impalas; Chrysler to fix Jeeps, Dodges

9:26 pm U.S. ET | Sept. 20, 2014
General Motors is recalling some Cadillac and Impala cars while Chrysler Group called back some Jeep and Dodge SUVs, according to government reports.... Read More »
 
THE GM RECALL

U.S. judge orders discovery to begin in some GM ignition switch cases

3:41 pm U.S. ET | Sept. 19, 2014
A federal judge in Manhattan today ordered discovery to begin for some cases filed against General Motors in connection with its recall of millions...... Read More »
 

Barra says GM continues pursuit of 'zero defect mentality'

12:33 pm U.S. ET | Sept. 19, 2014
General Motors CEO Mary Barra told an event here today about being the target of Congress -- and "Saturday Night Live" -- and about befriending...... Read More »
 

Toyota recalling 20,000 vehicles from 2014-15 on potential fuel leak

9:28 am U.S. ET | Sept. 19, 2014
Toyota said it will recall about 20,000 vehicles from the 2014 and 2015 model years worldwide for possible fuel leaks.... Read More »
 

GM recalling natural gas-powered vans due to possible leak

10:40 am U.S. ET | Sept. 18, 2014
General Motors will recall about 3,200 vans powered by natural gas because of the possibility of a gas leak that increases the risk of a fire, the...... Read More »
 
THE GM RECALL

NHTSA chief, before blistering Senate panel, admits 'we need to improve'

5:39 pm U.S. ET | Sept. 16, 2014 | UPDATED: 9/16/14 6:30 pm ET
The head of the National Highway Traffic Safety Administration today insisted that his agency lacked enough information to force a recall of faulty...... Read More »
 
THE GM RECALL

NHTSA boss says GM made 'incredibly poor decisions' on recalls

7:52 am U.S. ET | Sept. 16, 2014 | UPDATED: 9/16/14 4:31 pm ET - adds details
The top U.S.... Read More »
 

Feinberg team approves 19 death claims in GM ignition switch case

11:15 am U.S. ET | Sept. 15, 2014 | UPDATED: 9/15/14 1:54 pm ET -- adds details
The independent lawyer overseeing GM's program to compensate victims of accidents that involved defective ignition switches has approved claims for...... Read More »
 

Ford recalls 74,000 older Escape, Mercury Mariner hybrids

10:34 am U.S. ET | Sept. 12, 2014
Ford is recalling about 74,000 older-model Escape and Mercury Mariner crossover vehicles because the electronic hybrid system may overheat.... Read More »
 

GM issues 2 recalls, stop-sale orders for 2015 Corvettes

8:58 pm U.S. ET | Sept. 11, 2014
General Motors is issuing two more recalls, both on the 2015 Chevrolet Corvette, according to stop-delivery orders sent to dealers today.... Read More »
 

Chrysler minivans receive over 100 complaints of engine stalls in U.S.

6:28 pm U.S. ET | Sept. 11, 2014
Federal auto safety regulators have received more than 100 complaints about engine stalling from owners of Chrysler minivans from model years...... Read More »
 
THE GM RECALL

GM has substantially completed vehicle recalls, Barra says

9:06 am U.S. ET | Sept. 11, 2014
General Motors has “substantially completed” its vehicle recalls, CEO Mary Barra said.... Read More »
 

Toyota recalling 130,000 Tundras for airbag issue

2:36 pm U.S. ET | Sept. 11, 2014 | UPDATED: 9/11/14 4:20 pm ET - adds detail
Toyota recalling 130,000 2014 Tundra pickup trucks in the United States to correct a problem with side airbags, the automaker's sales arm said today.... Read More »
 

Porsche recalls a number of 918s for rear-axle problem

5:44 am U.S. ET | Sept. 11, 2014
Porsche has recalled 46 of its 918 Spyder plug-in hybrid supercars to fix a potential defect with rear-axle components.... Read More »
 

NHTSA will be questioned by U.S. senators about enforcement efforts

10:32 am U.S. ET | Sept. 10, 2014 | UPDATED: 9/11/14 3:33 pm ET - new story
A Senate subcommittee will probe the National Highway Traffic Safety Administration's ability to enforce auto and highway safety laws in a hearing...... Read More »
 

Non-recall actions raise questions on safety info disclosure

12:01 am U.S. ET | Sept. 8, 2014
Big recalls by General Motors and Toyota Motor Corp.... Read More »
 
THE GM RECALL

GM, NHTSA discussed Saturn Vue key-pullout 3 times before recall

12:37 pm U.S. ET | Sept. 5, 2014
General Motors, before recalling more than 200,000 Saturn Vues with ignition problems last month, discussed the issue with the National Highway...... Read More »
 

Ford recalls 191,770 Focus sedans in China to repair fuel leak

7:34 am U.S. ET | Sept. 5, 2014
Ford issued its largest recall in China in four years after the nation's quality regulator found a fuel leak risk in the Focus sedan.... Read More »
 
EDITORIAL

GM clears the backlog

12:01 am U.S. ET | Sept. 1, 2014
General Motors finally has a moment to catch its breath after working off a backlog of orders for ignition switches to replace defective ones in 2.... Read More »
 

GM ignition switch fund receives claims for more than 100 deaths

6:34 am U.S. ET | Aug. 27, 2014
A program to compensate victims of crashes linked to a faulty ignition switch in General Motors vehicles has received claims for 107 deaths as of...... Read More »
 

Spiders hooked on gasoline fumes cause another recall, this time for Suzuki

11:06 am U.S. ET | Aug. 27, 2014
Spiders drawn to gasoline vapors and weaving webs that block a hose to vent those vapors have caused Suzuki Motor of America to recall about 19,000...... Read More »
 
RENTALS ROCKED

Costs add up as companies forced to park recalled vehicles

12:01 am U.S. ET | Aug. 25, 2014
Through July, the cost of the recalls to Avis Budget Group Inc. was at least an "eight-digit number," said CEO Ronald Nelson.... Read More »
 

GM dealers win reprieve on audits to focus on recalls

12:01 am U.S. ET | Aug. 25, 2014
GM told dealers in an Aug.... Read More »
 
THE GM RECALL

GM, with ignition parts shipped, must now find recalled cars' owners

12:01 am U.S. ET | Aug. 23, 2014
GM has passed a significant milestone in its campaign to replace potentially defective ignition switches in millions of cars recalled worldwide: It...... Read More »
 

Recalls have little to no impact on residual values, study says

5:16 pm U.S. ET | Aug. 21, 2014 | UPDATED: 8/22/14 9:48 am ET - adds link
Recalls have almost no effect on vehicle depreciation rates, a new study found.... Read More »
 

NHTSA launches VIN tool to search for recalls

12:01 am U.S. ET | Aug. 20, 2014
Car buyers and owners can use a vehicle's identification number to identify open or unrepaired safety recalls with a new search tool released by...... Read More »
 
THE GM RECALL

GM expands website for owners of recalled vehicles

12:18 pm U.S. ET | Aug. 19, 2014
General Motors' website for owners of its vehicles recalled for faulty ignition switches has been expanded to include all 20 models involved, the...... Read More »
 
THE GM RECALL

U.S. judge appoints lead counsel for GM ignition-switch cases

7:06 pm U.S. ET | Aug. 15, 2014 | UPDATED: 8/15/14 10:47 pm ET - adds link
A federal judge has appointed two lawyers who led cases against Toyota, and a plaintiffs' attorney from Texas, to lead litigation against General...... Read More »
 

Ford recalls 2013 Escape for 11th time, this time for wiring problem

3:43 pm U.S. ET | Aug. 15, 2014
Ford has issued its 11th recall on the 2013 Escape crossover, this time because a wiring problem could cause the engine to hesitate or stall.... Read More »
 

Attorneys for GM customers compete to lead ignition-switch legal battle

1:34 pm U.S. ET | Aug. 11, 2014
Lawyers for GM customers are jostling to lead lawsuits over faulty ignition switches.... Read More »
 

GM loses bid to dismiss revived ignition-switch lawsuit

12:52 pm U.S. ET | Aug. 9, 2014 | UPDATED: 8/9/14 2:50 pm ET - adds professor's comment
General Motors failed to convince a Georgia judge to dismiss a revived lawsuit over the death of a 29-year-old woman that helped trigger the...... Read More »
 

VW recalls 189,000 Tiguan SUVs in N. America for potential stalling

9:34 am U.S. ET | Aug. 9, 2014
Volkswagen is recalling 189,490 Tiguan small SUVs in North America for potential stalling issues.... Read More »
 

Victims' claims for GM compensation pour in

11:40 am U.S. ET | Aug. 8, 2014
More than half of the 113 applications submitted in the first week of General Motors' compensation program for victims of its faulty ignition switch...... Read More »
 

GM issues 5 more recalls covering 269,000 vehicles

3:27 pm U.S. ET | Aug. 8, 2014
General Motors issued five recalls covering about 269,000 U.S.... Read More »
 

Ford recalls about 3,000 vehicles in North America

11:55 am U.S. ET | Aug. 8, 2014
Ford is recalling about 3,000 cargo vans and luxury SUVs in North America in three separate moves to address potential brake hose, sliding door and...... Read More »
More »    
Special report
 

Despite quality improvements, costly safety issues continue to dog automakers

Posted 12:01 am U.S. ET, Oct. 28
In a May evening in 2001, Jacques Nasser sat in his office at Ford Motor Co.'s world headquarters, faced with a choice that auto executives have come to see in their nightmares.
Rollover crashes caused by faulty Firestone tires on FIndustry experts agree that today vehicles are better engineered, safer and higher in quality than they have ever been. Even so, recalls remain a persistent and costly reality. ... » READ
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The road to a recall

Posted 12:01 am U.S. ET, Oct. 28
blogs

Recalls can start in one of two ways. In some cases, automakers act on their own. In others, they get nudged by regulators.Here's the process by which vehicles are called back to the dealership. Hover your mouse pointer over each step to learn more. Recalls can start in one of two ways. In some cases, automakers act on their own. In others, they get nudged by regulators. ... » READ
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ODDBALL RECALLS: Mazda6 vs. the yellow sac spider

Not all recalls are created equal.
Many are initiated to address serious safety concerns. Others are issued to fix a minor compliance problem with federal safety standards.
Then there are some that are just bizarre. Here are some of the strange defects that have led automakers to call back their cars for repairs in the United States.
-- Gabe Nelson, gnelson@crain.com

10 biggest recalls of the century

Posted 12:01 am U.S. ET, Oct. 28
Even a small safety recall can be trouble, but automakers dread the big ones, which show up on the nightly news, cause widespread disruption and taint their brands. These are the 10 largest automaker-led recall campaigns since 2000, when These are the 10 largest automaker-led recall campaigns since 2000, when Congress passed a law imposing new rules on the disclosure of recalls. ... » READ
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How data mining helped GM limit a recall to 4 cars

Posted 12:01 am U.S. ET, Oct. 28
Consider the following scenario. The owner of a Chevrolet brings the car to a dealership, saying its brakes have been locking up. An engineer discovers that a brake valve in the car has a hole in the wrong spot because it was loaded into the wrong ma Tiny recalls are growing across the industry, experts say, as automakers, like drug companies and food manufacturers, build sophisticated data-mining operations to guard against costly and reputation-crippling recalls. ... » READ
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Recalls create service opportunities for dealers

Posted 12:01 am U.S. ET, Oct. 28
blogs

Visitors to Roberts Toyota in Columbia, Tenn., this month, might have thought 2014 Camrys were flying off the lot. About half of the 15 Camrys in inventory had "SOLD" signs on them. But they were not sold, at least not yet. The Camrys were a small fr Recalls provide opportunities for dealerships to bring customers into the service department, build customer loyalty and encourage maintenance business. ... » READ
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Safety actions may be a sign of progress, but they remain a costly headache

Posted 12:01 am U.S. ET, Oct. 27
blogs

Doesn't it seem like there's a vehicle safety recall practically every other day? Actually, there is. This year, automakers announced 143 recalls in the 273 days through September, affecting as many as 18.5 million cars and light trucks -- well more Doesn't it seem like there's a vehicle safety recall practically every other day? Actually, there is. This year, automakers announced 143 recalls in the 273 days through September, affecting as many as 18.5 million cars and light trucks -- well more ... » READ
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Guiding PR principles are safety, openness

Posted 12:01 am U.S. ET, Oct. 27
LOS ANGELES — At their worst, big recalls can lead to upset customers and months of bad press for automakers.Toyota Motor Corp.'s unintended-acceleration recalls kept the company in headlines for months and even landed executives before angry l At their worst, big recalls can lead to upset customers and months of bad press for automakers. ... » READ
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Who pays the bill? Usually the supplier

Posted 12:01 am U.S. ET, Oct. 27
When General Motors introduced tougher warranty liability provisions for suppliers last July, it caused angst among suppliers.But GM is hardly the only automaker that wants to cut warranty costs — not only for run-of-the-mill defects, but for r Warranty claims reported by publicly traded companies range from $11 billion to $13 billion a year. That's a powerful incentive for automakers to hold suppliers liable, and they generally find ways to do so. ... » READ
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BEHIND THE NUMBERS

For this report, Automotive News examined a vehicle recall data set made available by the National Highway Traffic Safety Administration, comprising recalls of more than 98,000 products since 1966, when the first federal auto-safety agency was created.
Entries in the NHTSA data set were then refined to include only original-equipment recalls by automakers and to exclude recalls led by suppliers (including tire makers), as well as recalls of car seats, replacement parts and aftermarket equipment regulated by NHTSA. The entries were then further edited to include only passenger cars and light trucks.
The resulting data set yielded 5,183 unique recalls from 1966 through September, potentially covering more than 500 million units of about 19,000 vehicle models.
Each recall signifies a unique NHTSA campaign number. A single campaign can encompass multiple makes, models and model years affected by a common defect.

-- Gabe Nelson

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