Safety & Recalls

 

Striving to get recalls done the right way

Posted 12:01 am U.S. ET, May 4
The nation's new highway safety chief last week assembled a motley group of players with a vested interest in auto safety to fix the recall system. ... » READ
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Recall bill cruises in Calif., but will it help?

12:01 am U.S. ET | May 2, 2015
California lawmakers are fast-tracking a bill to patch a loophole in federal auto safety law.

Ford calls back more Fiestas for latch fix

9:50 am U.S. ET | May 1, 2015
Ford said today it is expanding a recall for doors that can fly open, adding about 156,000 Fiestas in response to pressure from government regulators.
 

Ford's latest recalls include first on new F-150, Edge

10:03 am U.S. ET | April 29, 2015
Ford launched four recalls totaling 591,000 vehicles today in North America, including the first on the redesigned F-150 and Edge and the ninth on...
 

Rosekind to talk safety with auto execs in Detroit

3:48 pm U.S. ET | April 28, 2015
The top federal auto safety official is traveling to Detroit Wednesday for a series of meetings with automotive CEOs and executives to discuss his...
 

Ford recalls 390,000 cars to fix doors that may fly open while driving

3:51 pm U.S. ET | April 24, 2015
Ford is recalling about 390,000 cars for an issue that could prevent the doors from latching or allow them to open unexpectedly while driving.
 

Fiat Chrysler recalls 46,000 vehicles for ignition switch, airbag issues

2:48 pm U.S. ET | April 23, 2015
Fiat Chrysler is recalling 43,874 Jeep Liberty, Jeep Wrangler and Dodge Viper models for possible ignition-switch issues and 2,408 Ram ProMaster City...
 

Suzuki recalls record 2 million cars for smoking ignition switch

7:21 am U.S. ET | April 22, 2015
Suzuki said it would recall 2 million cars, a record for the automaker, including Chevrolet Cruzes it builds for GM, to replace the ignition switch...
 

GM ignition-switch death claims rise by 3 to 87

11:47 am U.S. ET | April 20, 2015
The death count from General Motors' faulty ignition switches has reached 87, up three from a week earlier.
 

BMW to recall 91,800 Mini Coopers over airbag flaw

10:34 am U.S. ET | April 18, 2015
BMW of North America will recall about 91,800 Mini Coopers in the U.S.
 

Nissan to expand U.S. recalls tied to Takata airbag flaw

7:24 am U.S. ET | April 17, 2015
Nissan plans to expand a regional recall of cars in the United States with potentially defective Takata airbags after a woman said she was injured...
 

Volkswagen extends Routan ignition-switch recalls

12:55 pm U.S. ET | April 16, 2015
Volkswagen is recalling 20,676 Routan minivans with potentially faulty ignition switches.
 

GM is shielded from some ignition-switch suits, ruling finds

4:45 pm U.S. ET | April 15, 2015 | UPDATED: 4/16/15 6:30 am ET - adds details
General Motors will not have to face dozens of lawsuits accusing it of concealing an ignition-switch defect that has been blamed for more than 200...
 

GM launches software that flags recalled vehicles on dealer lots

1:54 pm U.S. ET | April 15, 2015
General Motors is rolling out new software this month for dealerships to make it harder for them to mistakenly sell a new vehicle that's subject to a...
 

GM ignition-switch death toll rises to 84

2:29 pm U.S. ET | April 13, 2015
The death toll from General Motors' defective ignition switch has risen by four from a week earlier to 84, the office administrating GM's...
 

Nissan, BMW recall more than 165,000 vehicles for fuel pump glitch

12:37 pm U.S. ET | April 10, 2015 | UPDATED: 4/10/15 1:34 pm ET - adds Bosch statement
Nissan and BMW are recalling more than 165,000 vehicles globally due to potential fuel pump failures that could cause an engine to stall or not start.
 

NHTSA weighs reopening probe into Jeep fuel tanks

3:19 pm U.S. ET | April 9, 2015
U.S. auto-safety regulators may consider reopening a probe into fuel-tank ruptures in some of Fiat Chrysler's older Jeep models.
 

Dodge, Chrysler minivans won't be recalled after stall investigation

11:49 am U.S. ET | April 8, 2015
U.S.
 

GM approves 80 death claims from ignition-switch recall

3:00 pm U.S. ET | April 7, 2015
The death toll from General Motors' defective ignition switch has risen to 80, according to the lawyer hired to review and approve victims' claims.
 
EDITORIAL

2 key ideas to fix the recall process could save lives

12:01 am U.S. ET | April 6, 2015
Two bills in Congress would direct states to notify auto owners of unrepaired recalls.
 

NHTSA would get stop-sale power under U.S. bill

2:59 pm U.S. ET | March 30, 2015
The National Highway Traffic Safety Administration would be able to order automakers to cease the sale of vehicles with dangerous safety defects...
 

Toyota CEO feared losing job over recalls; instead gained sense of purpose

8:21 am U.S. ET | March 30, 2015
In a rare moment of public reflection, Toyota CEO Akio Toyoda marked the company’s unintended-acceleration crisis as the turning point in his...
 

Death toll from defective GM ignition switches rises by 3 to 77

12:01 am U.S. ET | March 30, 2015
The death toll from General Motors' defective ignition switch has risen by three more fatalities from a week earlier to 77, the administrator of GM's...
 

Automotive News wins Grand Neal Award for GM recall reports

12:01 am U.S. ET | March 30, 2015
Automotive News has won the Grand Neal Award for its coverage of the General Motors ignition-switch recall crisis.
 

Automotive News wins Grand Neal Award for GM recall coverage

3:40 pm U.S. ET | March 27, 2015 | UPDATED: 3/27/15 4:45 pm ET -- adds links to coverage
Automotive News today won the Grand Neal Award for its coverage of the GM ignition-switch recall crisis.
 

Takata sued in Canada over airbag-related vehicle recalls

6:31 am U.S. ET | March 27, 2015
Takata, the Japanese supplier whose airbags have been linked to six fatalities globally, has been sued in Canada in three separate cases, it said in...
 

GM shield in doubt as judge mulls ending bar on ignition suits

6:19 am U.S. ET | March 27, 2015 | UPDATED: 3/27/2015 3:25 pm ET -- corrected
A bankruptcy judge told GM six years ago it didn't have to worry about lawsuits over cars made before its $49.5 billion government bailout.
 

Ford recalls 220,000 vehicles in N.A. for 3 issues

9:25 am U.S. ET | March 25, 2015
Ford Motor Co. is recalling more than 220,000 vehicles in North America for potential issues with door handles, vacuum pump relays and sensors.
 

Malibus are recalled for faulty sunroof controls

1:51 pm U.S. ET | March 24, 2015
General Motors is recalling 87,063 Chevrolet Malibu sedans in the US for sunroof control issues.
 

FCA trial over child's fiery death expected to renew recall push

7:50 am U.S. ET | March 24, 2015
A trial set to begin today in a south Georgia town is renewing demand for a massive recall of older Jeep models whose fuel tanks lawyers argue are...
 

Death toll from defective GM ignition switches rises by 7 to 74

11:15 am U.S. ET | March 23, 2015
The death toll from General Motors' defective ignition switch has risen by seven more fatalities from a week earlier to 74, the administrator of GM's...
 

Honda recalls 104,000 vehicles for inflators

12:01 am U.S. ET | March 23, 2015
Honda Motor Co. last week added more than 100,000 vehicles in the U.S. to existing recalls for flawed airbag inflators made by Takata Corp.
 

Japan far outpaces U.S. in replacing Takata airbag parts

6:49 am U.S. ET | March 20, 2015
As automakers plead with U.S.
 

Dealers sold 'hundreds' of cars with open recalls, report says

3:58 pm U.S. ET | March 19, 2015
New-car dealerships have sold “hundreds” of cars without completing mandatory recall work at the time of sale, ABC News reported during...
 

Honda adds more vehicles to U.S. recalls on Takata airbag flaws

6:24 am U.S. ET | March 19, 2015
Honda added about 100,000 vehicles in the United States to existing recalls for flawed airbags made by Takata after discovering it hadn’t...
 

Death toll from defective GM ignition switches rises by 3 to 67

11:22 am U.S. ET | March 16, 2015
The death toll from General Motors' defective ignition switch has risen by three fatalities from a week earlier to 67, the administrator of GM's...
 

GM settles second ignition-switch lawsuit with parents of Georgia victim

11:30 am U.S. ET | March 13, 2015
The Georgia parents who forced GM to acknowledge an ignition switch defect linked to the deaths of their daughter and at least 64 other people have...
 

Kia recalls 2014-15 Soul in U.S. for accelerator glitch

8:47 am U.S. ET | March 13, 2015
Kia is recalling almost 209,000 Soul compact cars in the United States because the accelerator pedal may bend or break, according to documents filed...
 

GM recalls 64,000 Volts over carbon monoxide risk

4:08 pm U.S. ET | March 12, 2015
General Motors is recalling about 64,000 Chevrolet Volts from the 2011-13 model years for a software update to limit how long the car can be left...
 

Toyota recalls RAV4 EVs to repair Tesla component

6:31 am U.S. ET | March 12, 2015
Toyota, which built about 2,500 electric vehicles over three years with Tesla Motors, said it's recalling the RAV4 EVs to repair components supplied...
 

Hyundai Genesis recalled over possible incorrect gear position display

1:54 pm U.S. ET | March 11, 2015
Hyundai is recalling about 24,400 2015 Genesis luxury sedans for a water leak issue that could lead to shifter display problems in the car.
 

Toyota to recall 112,500 U.S. vehicles on possible safety issues

2:47 pm U.S. ET | March 11, 2015
Toyota said it was recalling about 112,500 vehicles in the US due to possible safety issues.
 

GM directors should face ignition switch claims, judge is told

6:43 am U.S. ET | March 11, 2015
GM investors urged a judge to let their lawsuit proceed against the automaker's board that they say was asleep at the switch while the company...
 

Fiat Chrysler joins GM in grappling with troubled ignition switches

6:51 am U.S. ET | March 9, 2015
Fiat Chrysler Automobiles is facing a burgeoning recall problem with ignition switches that is similar to the troubles faced last year by General...
 
KEITH CRAIN

Let's ensure recalled vehicles get fixed

12:01 am U.S. ET | March 9, 2015
The idea that each state should set its own standards for licensing drivers is ridiculous.
 
EDITORIAL

Takata airbag crisis must be solved ASAP

12:01 am U.S. ET | March 9, 2015
Public safety must be the paramount concern.
More »    
Special report
 

Despite quality improvements, costly safety issues continue to dog automakers

Posted 12:01 am U.S. ET, Oct. 28
In a May evening in 2001, Jacques Nasser sat in his office at Ford Motor Co.'s world headquarters, faced with a choice that auto executives have come to see in their nightmares.
Rollover crashes caused by faulty Firestone tires on FIndustry experts agree that today vehicles are better engineered, safer and higher in quality than they have ever been. Even so, recalls remain a persistent and costly reality. ... » READ
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The road to a recall

Posted 12:01 am U.S. ET, Oct. 28
blogs

Recalls can start in one of two ways. In some cases, automakers act on their own. In others, they get nudged by regulators.Here's the process by which vehicles are called back to the dealership. Hover your mouse pointer over each step to learn more. Recalls can start in one of two ways. In some cases, automakers act on their own. In others, they get nudged by regulators. ... » READ
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ODDBALL RECALLS: Mazda6 vs. the yellow sac spider

Not all recalls are created equal.
Many are initiated to address serious safety concerns. Others are issued to fix a minor compliance problem with federal safety standards.
Then there are some that are just bizarre. Here are some of the strange defects that have led automakers to call back their cars for repairs in the United States.
-- Gabe Nelson, gnelson@crain.com

10 biggest recalls of the century

Posted 12:01 am U.S. ET, Oct. 28
Even a small safety recall can be trouble, but automakers dread the big ones, which show up on the nightly news, cause widespread disruption and taint their brands. These are the 10 largest automaker-led recall campaigns since 2000, when These are the 10 largest automaker-led recall campaigns since 2000, when Congress passed a law imposing new rules on the disclosure of recalls. ... » READ
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How data mining helped GM limit a recall to 4 cars

Posted 12:01 am U.S. ET, Oct. 28
Consider the following scenario. The owner of a Chevrolet brings the car to a dealership, saying its brakes have been locking up. An engineer discovers that a brake valve in the car has a hole in the wrong spot because it was loaded into the wrong ma Tiny recalls are growing across the industry, experts say, as automakers, like drug companies and food manufacturers, build sophisticated data-mining operations to guard against costly and reputation-crippling recalls. ... » READ
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Recalls create service opportunities for dealers

Posted 12:01 am U.S. ET, Oct. 28
blogs

Visitors to Roberts Toyota in Columbia, Tenn., this month, might have thought 2014 Camrys were flying off the lot. About half of the 15 Camrys in inventory had "SOLD" signs on them. But they were not sold, at least not yet. The Camrys were a small fr Recalls provide opportunities for dealerships to bring customers into the service department, build customer loyalty and encourage maintenance business. ... » READ
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Safety actions may be a sign of progress, but they remain a costly headache

Posted 12:01 am U.S. ET, Oct. 27
blogs

Doesn't it seem like there's a vehicle safety recall practically every other day? Actually, there is. This year, automakers announced 143 recalls in the 273 days through September, affecting as many as 18.5 million cars and light trucks -- well more Doesn't it seem like there's a vehicle safety recall practically every other day? Actually, there is. This year, automakers announced 143 recalls in the 273 days through September, affecting as many as 18.5 million cars and light trucks -- well more ... » READ
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Guiding PR principles are safety, openness

Posted 12:01 am U.S. ET, Oct. 27
LOS ANGELES — At their worst, big recalls can lead to upset customers and months of bad press for automakers.Toyota Motor Corp.'s unintended-acceleration recalls kept the company in headlines for months and even landed executives before angry l At their worst, big recalls can lead to upset customers and months of bad press for automakers. ... » READ
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Who pays the bill? Usually the supplier

Posted 12:01 am U.S. ET, Oct. 27
When General Motors introduced tougher warranty liability provisions for suppliers last July, it caused angst among suppliers.But GM is hardly the only automaker that wants to cut warranty costs — not only for run-of-the-mill defects, but for r Warranty claims reported by publicly traded companies range from $11 billion to $13 billion a year. That's a powerful incentive for automakers to hold suppliers liable, and they generally find ways to do so. ... » READ
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BEHIND THE NUMBERS

For this report, Automotive News examined a vehicle recall data set made available by the National Highway Traffic Safety Administration, comprising recalls of more than 98,000 products since 1966, when the first federal auto-safety agency was created.
Entries in the NHTSA data set were then refined to include only original-equipment recalls by automakers and to exclude recalls led by suppliers (including tire makers), as well as recalls of car seats, replacement parts and aftermarket equipment regulated by NHTSA. The entries were then further edited to include only passenger cars and light trucks.
The resulting data set yielded 5,183 unique recalls from 1966 through September, potentially covering more than 500 million units of about 19,000 vehicle models.
Each recall signifies a unique NHTSA campaign number. A single campaign can encompass multiple makes, models and model years affected by a common defect.

-- Gabe Nelson

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