Safety & Recalls

 

Japan's laws, attitude help recalls work better

Posted 12:01 am U.S. ET, Dec. 21
In Japan, automakers achieve recall rates that automakers in North America could only dream of. ... » READ
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TAKATA AIRBAG CRISIS

Honda dealers face recall phone blitz

12:01 am U.S. ET | Dec. 20, 2014
Suppliers, regulators, automakers and consumers are struggling to understand the scope and implications of a defect in Takata airbags that has led to...... Read More »

U.S. auto recalls top 60 million as response to defects shift

9:38 am U.S. ET | Dec. 20, 2014
Automobile recalls surpassed the 60 million mark in the United States for the first time in a single year, largely because of the rush to prevent...... Read More »
 

FCA US recalls 3.3 million more vehicles with Takata airbag inflators

4:49 pm U.S. ET | Dec. 19, 2014
FCA US said today it will replace driver-side airbag inflators in as many as 3.... Read More »
 

GM develops contingency plans in case Takata recalls widen

2:59 pm U.S. ET | Dec. 19, 2014
General Motors has developed contingency plans in case recalls of potentially lethal Takata-made airbag inflators widens, forcing the automaker to...... Read More »
 

FCA recalling Dodge Ram pickups for possible loose fastener

9:56 am U.S. ET | Dec. 19, 2014
FCA US, the former Chrysler Group, is recalling almost 288,000 Dodge Ram pickup trucks globally that had been under review by federal safety...... Read More »
 

Mercedes recalls 8,279 Sprinter vans in U.S. for possible oil leak

11:02 am U.S. ET | Dec. 19, 2014
Mercedes-Benz is recalling 8,279 Sprinter vans in the United States because of a potential oil leak that would increase the risk of a fire or a...... Read More »
 

Ford expands Takata driver-side airbag recall in U.S.

10:08 am U.S. ET | Dec. 18, 2014
Ford today expanded the recall of older-model Mustang cars that have driver-side Takata airbags with inflators to include about 502,500 vehicles.... Read More »
 

Takata CEO takes out newspaper ads in reaction to airbag crisis

6:57 am U.S. ET | Dec. 18, 2014
Takata, the embattled airbag maker, stepped up its response to a global auto-safety crisis by distributing an open letter from its CEO in U.S.... Read More »
 

Old GM tells New GM to compensate customers for faulty switches

1:04 pm U.S. ET | Dec. 18, 2014
GM customers won a key ally in their quest for $10 billion in compensation: the automaker's bankrupt predecessor, which said switch defects were...... Read More »
 

Takata airbag crisis may spur maintenance changes in Japan

8:54 am U.S. ET | Dec. 18, 2014
Takata's airbag crisis could spur changes to how car owners maintain their vehicles, with Japan’s automakers discussing whether drivers should...... Read More »
 

Mercedes recalls 4,871 cars, SUVs in U.S. for possible oil leak

9:57 am U.S. ET | Dec. 18, 2014
Mercedes-Benz is recalling 4,871 sedans and SUVs in the United States because of a potential oil leak, according to documents filed with federal...... Read More »
 

Takata says it has sufficient funds to deal with recalls

10:27 pm U.S. ET | Dec. 17, 2014 | UPDATED: 12/18/14 6:37 am ET - adds Takada's open letter
Airbag maker Takata has sufficient funds to deal with a global recall that has climbed to about 21 million vehicles after five deaths linked to its...... Read More »
 

Honda ran tests on fatal airbag flaw, frustrated by Takata reticence, report says

7:34 am U.S. ET | Dec. 17, 2014
Honda was so concerned by mounting recalls for Takata airbags -- and frustrated by its supplier's failure to explain why some have exploded, killing...... Read More »
 
THE GM RECALL

GM customers demand payment for 'callous cover-up' of defect

7:56 am U.S. ET | Dec. 17, 2014
Owners of General Motors cars with faulty ignition switches turned to the only judge who can help them, saying it's wrong to shield the automaker...... Read More »
 

Takata hires PR firm Sard Verbinnen amid airbag recall crisis

1:34 pm U.S. ET | Dec. 16, 2014
Takata said it has hired public relations firm Sard Verbinnen as the company contends with the fallout from its recall crisis for potentially...... Read More »
 

Honda recalls 569,000 vehicles in China over Takata airbags

6:49 am U.S. ET | Dec. 16, 2014 | UPDATED: 12/16/14 9:30 am ET - adds additional recall
Honda is calling back about 569,000 vehicles in China to investigate potential defects with airbags made by Takata, underscoring the global reach of...... Read More »
 
THE GM RECALL

GM approves 4 more death claims for recall comp fund

11:21 am U.S. ET | Dec. 15, 2014
Claims for compensation from a faulty ignition switch in General Motors vehicles rose by 64 filings in the last week and GM has approved four more...... Read More »
 
KEITH CRAIN

Big recalls are a dilemma for us all

12:01 am U.S. ET | Dec. 15, 2014
The auto industry, including the National Automobile Dealers Association, SAE International and everyone else, must come up with a comprehensive...... Read More »
 
DAVID SEDGWICK

In D.C., Takata finds no friends, just cross hairs

12:01 am U.S. ET | Dec. 15, 2014
Years from now, automotive historians will agree that Takata Corp.'s fate in the U.S. was sealed during a congressional hearing on Dec. 3, 2014.... Read More »
 

Takata tightens screws on suppliers as airbag crisis mounts, report says

8:05 am U.S. ET | Dec. 14, 2014
Takata has begun enforcing tighter quality controls on a group of parts suppliers as the auto safety equipment maker boosts production to replace...... Read More »
 

Chrysler expands airbag recall tally following NHTSA criticism

6:31 am U.S. ET | Dec. 12, 2014 | UPDATED: 12/12/14 12:55 pm ET - new story
Chrysler Group has agreed to further expand its regional recall of older-model Dodge and Chrysler vehicles equipped with airbag inflators...... Read More »
 

Mazda expands airbag inflator recall

11:52 am U.S. ET | Dec. 12, 2014
Mazda said it will replace driver-side Takata airbag inflators in some 330,000 vehicles in the United States, expanding an earlier effort limited to...... Read More »
 

GM offers fix on small-car ignitions to prevent stuck keys

6:15 pm U.S. ET | Dec. 11, 2014 | UPDATED: 12/11/14 6:56 pm ET - adds details
General Motors is offering to repair customers' Chevrolet Cobalts and other older small cars to prevent keys from getting stuck in the ignition, but...... Read More »
 

Honda, Nissan and Mitsubishi add 550,000 cars to global airbag recalls

2:55 am U.S. ET | Dec. 11, 2014
Honda, Nissan and Mitsubishi will recall more than 500,000 cars globally to replace airbag inflators made by Takata.... Read More »
 

Honda hiring supplier auditor as Takata airbag crisis grows

6:36 am U.S. ET | Dec. 11, 2014
Honda, the automaker at the center of a global auto-safety crisis, is seeking to hire a senior quality engineer who would lead audits of...... Read More »
 

Honda planning worldwide recall for Takata airbags, Ito says

5:53 am U.S. ET | Dec. 9, 2014
Honda President Takanobu Ito said his company is planning to launch a worldwide investigative airbag recall, just days after extending a similar...... Read More »
 

Nissan recalls about 470,000 SUVs, cars for possible fuel leaks

9:51 am U.S. ET | Dec. 9, 2014
Nissan said today it is recalling about 470,000 SUVs and cars globally for possible fuel leaks.... Read More »
 

U.S. judge stalls Takata class action as jurisdiction gets decided

6:43 am U.S. ET | Dec. 9, 2014
Consumers can't immediately pursue a lawsuit against Takata and multiple carmakers claiming loss of vehicle value tied to airbag recalls while...... Read More »
 

Nissan recalls 470,000 SUVs, cars globally to fix potential fuel leaks

9:40 am U.S. ET | Dec. 9, 2014
Nissan Motor is recalling about 470,000 SUVs and cars globally, including 143,000 in North America, for possible fuel leaks.... Read More »
 

Jaguar recalls 7,079 F-Type sports cars in U.S. for airbag wiring

9:21 am U.S. ET | Dec. 9, 2014
Jaguar Land Rover is recalling 7,079 Jaguar F-Type sports cars in the U.S.... Read More »
 

Takata brass waits in the bunker as airbag crisis grows

12:01 am U.S. ET | Dec. 8, 2014
Takata promoted Swiss-born Stefan Stocker to president last year to inject global thinking and openness into the insular, family-dominated Japanese...... Read More »
 
THE GM RECALL

Two more deaths eligible for GM compensation

1:26 pm U.S. ET | Dec. 8, 2014
Claims deemed eligible for compensation from a faulty ignition switch in General Motors vehicles rose slightly in the last week, including two...... Read More »
 
EDITORIAL

Time to turn off threat and disable recalled airbags

12:01 am U.S. ET | Dec. 8, 2014
Dealerships should prepare to turn off potentially explosive airbags. And the government should support that.... Read More »
 

Trust in Takata to solve crisis is dissolving

12:01 am U.S. ET | Dec. 7, 2014
Takata, the world's second-largest supplier of airbag inflators and a company once considered too big to fail, is rapidly losing control of the...... Read More »
 

Autoliv 'ramping up for millions' in replacement airbag inflators, exec says

4:42 pm U.S. ET | Dec. 5, 2014
A senior Autoliv executive said the Swedish airbag supplier is preparing to expand annual inflator production capacity by millions of units to meet...... Read More »
 

GM replacing keys on 2014-15 trucks to prevent ignition shutoff

1:07 pm U.S. ET | Dec. 5, 2014
GM is replacing ignition keys on its newest trucks because of a design problem that can cause the shift lever to bump the key and shut off the engine.... Read More »
 

Honda says 3 million more cars need airbag fix in U.S. recall

6:46 am U.S. ET | Dec. 5, 2014
Honda, the biggest customer of airbag maker Takata, said about 3 million more of its vehicles will need to be fixed in the United States after it...... Read More »
 

Takata fixing lapses at Mexico airbag plant

6:33 am U.S. ET | Dec. 5, 2014
Takata said it will fix lapses identified by the Mexico government at the same airbag plant that Toyota prevented its own employees from visiting for...... Read More »
 

Chrysler expands airbag recall, but NHTSA calls it 'insufficient'

6:22 am U.S. ET | Dec. 4, 2014 | UPDATED: 12/4/14 3:38 pm ET - adds Mazda recall
Chrysler said it will expand its recall of about 149,000 pickup trucks to include passenger-side airbag inflators made by supplier Takata, but hours...... Read More »
 

Toyota widens airbag recalls after Japan scrapyard rupture

6:55 am U.S. ET | Dec. 4, 2014
Toyota Motor widened a recall of its vehicles linked to defective airbags to include some of the same models in Japan and China, after one of the...... Read More »
 

Honda to expand recalls of driver-side Takata airbags

11:22 am U.S. ET | Dec. 3, 2014 | UPDATED: 12/3/14 2:10 pm ET - adds more testimony
Honda North America today said it would expand its recall of potentially explosive driver-side airbag inflators nationwide in accordance with a...... Read More »
 

NHTSA demands info about Takata's airbag propellant

7:37 pm U.S. ET | Dec. 3, 2014 | UPDATED: 12/3/14 9:12 pm ET - adds NHTSA document
The National Highway Traffic Safety Administration has demanded that Takata produce documents and answer questions under oath about its use of...... Read More »
 

Takata poised for clash in Congress after rejecting U.S. recall

6:21 am U.S. ET | Dec. 3, 2014
Airbag supplier Takata’s rejection of demands to recall vehicles across the United States sets the stage for a confrontation with members of...... Read More »
 

Takata has yet to find 'root cause' of airbag ruptures, executive says

2:27 pm U.S. ET | Dec. 3, 2014
Japanese supplier Takata acknowledged today that it still does not understand what is causing airbag explosions that have hurtled metal shards into...... Read More »
 

Takata investigated defective airbag inflator as early as 2003

9:26 am U.S. ET | Dec. 3, 2014
As early as 2003, Takata ran an investigation into an airbag inflator that ruptured in a BMW, but concluded the problem was an anomaly, the company...... Read More »
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Special report
 

Despite quality improvements, costly safety issues continue to dog automakers

Posted 12:01 am U.S. ET, Oct. 28
In a May evening in 2001, Jacques Nasser sat in his office at Ford Motor Co.'s world headquarters, faced with a choice that auto executives have come to see in their nightmares.
Rollover crashes caused by faulty Firestone tires on FIndustry experts agree that today vehicles are better engineered, safer and higher in quality than they have ever been. Even so, recalls remain a persistent and costly reality. ... » READ
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The road to a recall

Posted 12:01 am U.S. ET, Oct. 28
blogs

Recalls can start in one of two ways. In some cases, automakers act on their own. In others, they get nudged by regulators.Here's the process by which vehicles are called back to the dealership. Hover your mouse pointer over each step to learn more. Recalls can start in one of two ways. In some cases, automakers act on their own. In others, they get nudged by regulators. ... » READ
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ODDBALL RECALLS: Mazda6 vs. the yellow sac spider

Not all recalls are created equal.
Many are initiated to address serious safety concerns. Others are issued to fix a minor compliance problem with federal safety standards.
Then there are some that are just bizarre. Here are some of the strange defects that have led automakers to call back their cars for repairs in the United States.
-- Gabe Nelson, gnelson@crain.com

10 biggest recalls of the century

Posted 12:01 am U.S. ET, Oct. 28
Even a small safety recall can be trouble, but automakers dread the big ones, which show up on the nightly news, cause widespread disruption and taint their brands. These are the 10 largest automaker-led recall campaigns since 2000, when These are the 10 largest automaker-led recall campaigns since 2000, when Congress passed a law imposing new rules on the disclosure of recalls. ... » READ
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How data mining helped GM limit a recall to 4 cars

Posted 12:01 am U.S. ET, Oct. 28
Consider the following scenario. The owner of a Chevrolet brings the car to a dealership, saying its brakes have been locking up. An engineer discovers that a brake valve in the car has a hole in the wrong spot because it was loaded into the wrong ma Tiny recalls are growing across the industry, experts say, as automakers, like drug companies and food manufacturers, build sophisticated data-mining operations to guard against costly and reputation-crippling recalls. ... » READ
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Recalls create service opportunities for dealers

Posted 12:01 am U.S. ET, Oct. 28
blogs

Visitors to Roberts Toyota in Columbia, Tenn., this month, might have thought 2014 Camrys were flying off the lot. About half of the 15 Camrys in inventory had "SOLD" signs on them. But they were not sold, at least not yet. The Camrys were a small fr Recalls provide opportunities for dealerships to bring customers into the service department, build customer loyalty and encourage maintenance business. ... » READ
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Safety actions may be a sign of progress, but they remain a costly headache

Posted 12:01 am U.S. ET, Oct. 27
blogs

Doesn't it seem like there's a vehicle safety recall practically every other day? Actually, there is. This year, automakers announced 143 recalls in the 273 days through September, affecting as many as 18.5 million cars and light trucks -- well more Doesn't it seem like there's a vehicle safety recall practically every other day? Actually, there is. This year, automakers announced 143 recalls in the 273 days through September, affecting as many as 18.5 million cars and light trucks -- well more ... » READ
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Guiding PR principles are safety, openness

Posted 12:01 am U.S. ET, Oct. 27
LOS ANGELES — At their worst, big recalls can lead to upset customers and months of bad press for automakers.Toyota Motor Corp.'s unintended-acceleration recalls kept the company in headlines for months and even landed executives before angry l At their worst, big recalls can lead to upset customers and months of bad press for automakers. ... » READ
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Who pays the bill? Usually the supplier

Posted 12:01 am U.S. ET, Oct. 27
When General Motors introduced tougher warranty liability provisions for suppliers last July, it caused angst among suppliers.But GM is hardly the only automaker that wants to cut warranty costs — not only for run-of-the-mill defects, but for r Warranty claims reported by publicly traded companies range from $11 billion to $13 billion a year. That's a powerful incentive for automakers to hold suppliers liable, and they generally find ways to do so. ... » READ
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BEHIND THE NUMBERS

For this report, Automotive News examined a vehicle recall data set made available by the National Highway Traffic Safety Administration, comprising recalls of more than 98,000 products since 1966, when the first federal auto-safety agency was created.
Entries in the NHTSA data set were then refined to include only original-equipment recalls by automakers and to exclude recalls led by suppliers (including tire makers), as well as recalls of car seats, replacement parts and aftermarket equipment regulated by NHTSA. The entries were then further edited to include only passenger cars and light trucks.
The resulting data set yielded 5,183 unique recalls from 1966 through September, potentially covering more than 500 million units of about 19,000 vehicle models.
Each recall signifies a unique NHTSA campaign number. A single campaign can encompass multiple makes, models and model years affected by a common defect.

-- Gabe Nelson

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Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

At Bay King Chrysler, Dodge, Jeep, Ram in Hamilton, Ontario, dealer Jamie Richter has put luxury-hotel touches in his new showroom. They include concierges who see to the needs of service customers. Mon., December 15
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