Recalls

'Slow to act' GM rankled NHTSA, e-mail shows

12:01 am U.S. ET | April 19, 2014
Discussions between the NHTSA and GM went back and forth for months, and GM eventually sent out two batches of recall notices to owners of about 7,000 cars. But NHTSA believed GM hadn't gone far enough and opened an investigation last summer to determine whether the recall should include 400,000 vehicles instead.... Read More »

 

U.S. dealers grapple with recall pain -- missing parts, overtime, lost sales

2:23 pm U.S. ET | April 18, 2014
With multimillion-unit recalls by GM and Toyota, and numerous smaller recalls by other automakers, dealerships in the United States are grappling with missing parts, rising overtime costs for technicians, frustrated customers, and lost sales.... Read More »

 

Mazda recalls 109,000 Tributes over potential control-arm separation

3:04 pm U.S. ET | April 18, 2014
Mazda is recalling 109,000 Tribute SUVs from the 2001-04 model years because of rust that could cause separation of the lower control arm from the vehicle’s subframe. The recall covers vehicles sold in states where high corrosion is likely to occur, mainly those where roads get salted in the winter.... Read More »

 

Continental named in GM recall suit

April 18, 2014 13:18 CET
Plaintiffs' lawyers are seeking to draw Continental Automotive Systems US, the maker of airbag systems in recalled General Motors vehicles, into litigation over an ignition-switch defect that has been linked to 13 deaths.... Read More »

 

GM exploring compensation fund for victims of defective cars, says Feinberg

9:51 pm U.S. ET | April 17, 2014
A lawyer for GM said for the first time this week that the company is moving to develop a program that could compensate individuals affected by a faulty ignition-switch in millions of recalled vehicles.... Read More »

 

GM doesn't have to order customers to park recalled cars, U.S. judge rules

1:01 pm U.S. ET | April 17, 2014
General Motors doesn't have to take the unprecedented step of telling car owners that 2.59 million vehicles it recalled are unsafe to drive until faulty ignition switches are fixed, a federal judge ruled. Federal regulators are better able than courts to tell the automaker how to manage its recall, District Judge Nelva Gonzales Ramos held today in Corpus Christi, Texas.... Read More »

 

GM says recalled cars safe, but has not tested for knee-bump danger

9:24 pm U.S. ET | April 17, 2014
General Motors says that cars being recalled because of faulty ignition switches can be driven safely before repairs, based on more than 80 tests, but the automaker has not addressed a problem long known to potentially shut off the engine: a simple bump from a driver's knee.... Read More »

 

GM ordered redesigned ignition switch from Delphi for Cadillac SRX

3:19 pm U.S. ET | April 16, 2014
Delphi redesigned the ignition switch for the Cadillac SRX crossover to increase its torque about two months before making similar changes to the Chevrolet Cobalt ignition switch at the center of General Motors' recall crisis.... Read More »

 

GM sets up new parts-ordering system for recall repairs

4:10 pm U.S. ET | April 16, 2014
GM today gave its dealers a revised ordering process that the retailers said should speed the shipment of parts, ease repairs and ensure the job gets done right. But dealers said they aren't any closer to knowing when they will start getting parts for the millions of vehicles involved in an ignition-switch recall.... Read More »

 

U.S. senators press Delphi for answers on recalled GM cars

1:46 pm U.S. ET | April 16, 2014
Lawmakers probing how GM used faulty ignition switches in many vehicles are turning their scrutiny to the supplier of the part, Delphi Automotive. A group of senators on Tuesday wrote to Delphi CEO Rodney O'Neal, asking for information about whether the parts supplier pushed back against GM after the automaker apparently did not accept a proposed fix to the switches.... Read More »

 

GM rejected better ignition part in 2001 to save money, safety advocates say

10:36 am U.S. ET | April 16, 2014
General Motors chose not to use a more robust ignition-switch part in Chevrolet Cobalts and other small cars while they were being designed, a decision that may have led to deaths, safety advocates said.... Read More »

 

THE GM RECALL

Barra creates new GM engineering team to improve vehicle safety

5:11 pm U.S. ET | April 15, 2014
General Motors, fighting to bolster its reputation amid a recall crisis, has created a team of engineers aimed at improving vehicle safety, CEO Mary Barra said Tuesday in New York. Touting a “new way of developing vehicles,” Barra said the new “global product integrity” team will “provide the highest levels of safety, quality, and customer service.”... Read More »

 

GM asks U.S. judge to bar lawsuits for pre-bankruptcy recall claims

5:36 pm U.S. ET | April 15, 2014
General Motors said in a court filing that it will ask a federal bankruptcy judge to bar lawsuits related to its recall for faulty ignition switches, citing the terms of its 2009 bankruptcy.... Read More »

 

THE GM RECALL

GM will update dealers Wednesday on recall parts status

4:10 pm U.S. ET | April 15, 2014
General Motors told dealers it will hold a Web conference on Wednesday to update them on the status of parts needed to repair millions of small cars recalled for faulty ignition switches, as well as the procedures to follow for the recall.... Read More »

 

PHILIP NUSSEL

A mixed message about GM's PR -- but why?

3:44 pm U.S. ET | April 15, 2014
If a company changes its head of public relations in the midst of a public relations crisis that stems from a recall crisis, does that not send a certain message? Yes, unless the company is General Motors.... Read More »

 

Despite risks, many recalled vehicles will remain unrepaired as drivers ignore notices

6:43 am U.S. ET | April 15, 2014
Even with auto recalls on pace to reach the highest level in a decade this year, there's a good chance many of the vehicles won't get fixed.... Read More »

 

Clues in GM crashes easy to miss

12:01 am U.S. ET | April 14, 2014
At the time, many of the crashes now tied to faulty General Motors ignition switches looked like the predictable consequences of drunken driving, speeding or inattentiveness late at night.... Read More »

 

GM records show co-workers stymied in-house safety investigator

7:18 am U.S. ET | April 14, 2014
For about two years, General Motors engineer Brian Stouffer tried to figure out why faulty ignition switches now linked to at least 13 deaths were causing cars to stall.... Read More »

 

Despite high-profile recalls, GM hardly the worst offender

12:01 am U.S. ET | April 14, 2014
Consumers in the United States may be watching in dismay as General Motors trudges through its high-profile safety recalls. But GM has recalled fewer units per 100 vehicles sold in the United States than several of its competitors during the past decade, according to data compiled by iSeeCars.... Read More »

 

LETTER TO THE EDITOR

Where were Barra's PR, legal people?

12:01 am U.S. ET | April 14, 2014
The performance of General Motors CEO Mary Barra, a seasoned Fortune 500 executive, during her congressional testimony was amazing.... Read More »

 

EDITORIAL

Beware of knee-jerk reactions to GM's recalls

12:01 am U.S. ET | April 14, 2014
The U.S. auto industry needs to be prepared for greater scrutiny, more government regulation and stronger enforcement.... Read More »

 

U.S. failed to investigate GM even as auto-defect data abounded

11:16 pm U.S. ET | April 12, 2014
Federal regulators looking into GM's Chevrolet Cobalt noticed a surprising statistic: warranty claims over the car's air bags were four times higher than for competing vehicles.... Read More »

 

GABE NELSON

Automotive safety at any cost? Sounds good, but it's not true

12:01 am U.S. ET | April 12, 2014
Cost-benefit analysis is a deep-rooted and necessary practice in every industry in which health and safety are at stake. If automakers truly spared no cost for safety, cars in American showrooms would have nothing but five-star crash test ratings and cutting-edge safety technology. And they would all cost a lot more.... Read More »

 

THE GM RECALL

GM engineer OK'd leaving part number unchanged, document shows

5:15 pm U.S. ET | April 11, 2014
A document created by supplier Delphi Automotive in May 2006 and released Friday by a congressional committee confirms that a General Motors engineer, Ray DeGiorgio, agreed to a redesign of the now-recalled ignition switch without changing the part number.... Read More »

 

Dealers see parts trickle in for recall repairs

4:14 pm U.S. ET | April 11, 2014
Most General Motors dealers continue to wait as parts that were expected to arrive this week to repair faulty ignitions on millions of recalled small cars only trickle in. The wait is disruptive to business, some dealers said today. They are working hard to keep customers informed and patient with the repair process, they said, adding that when the parts do arrive, service shops and technicians stand ready.... Read More »

 

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