J.d. Power And Associates

Will disruptors of the taxi market become disruptees?

Uber and Lyft and the like have turned the taxi industry on its head in a few short years. Now the industry looks like it may be disrupted again, this time by automakers.


Can this man finally deliver 'Lexus Envy'?

Lexus has the quality, customer service and technology. But it still lacks one thing that its German luxury competitors have. Call it "Lexus envy."


Former FCA quality chief Betts named to key post at J.D. Power

Doug Betts, the former head of quality for Fiat Chrysler, has been named senior vice president of global automotive operations for J.D. Power and

Sign up for our daily newsletter

We'll send you the top news of the day each weekday afternoon.

Newsletters