Best Practices

Sporty Toyota line will make waves in U.S.

Toyota debuts a GR sports car series for Japan and beyond. The U.S. may not get the name, but its future products will get a healthy dose of the line's sporty spirit.

A dealership ditches the 'dog-and-pony show'

The Grappone family decided to rip up the approach that had long been the foundation of its success and try to shed the traditional dealership image that makes some consumers queasy.

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