NADA Make Meetings


How to end predatory auto-loan practices

12:01 am U.S. ET | Sept. 29, 2014
Americans won't abide companies that gouge minorities and other vulnerable consumers. By acting aggressively to adopt and publicize the NADA and AFSA solution, auto retailers and lenders can show they are determined to fight discrimination before the heavy hand of government steps in.... Read More »


New products lift spirits of Lincoln dealers

12:01 am U.S. ET | Feb. 3, 2014
The mood at the Lincoln make meeting brightened considerably this year. "This was by far the most optimistic Lincoln make meeting we've had in an awfully long time," said Bill Knight, chairman of the Lincoln National Dealer Council and owner of Bill Knight Lincoln in Tulsa, Okla.... Read More »


Toyota: Keep lessees in the fold

12:01 am U.S. ET | Feb. 3, 2014
Toyota Division asked dealers to make a renewed push for customer retention as more lease returns come back this year. At the make meeting, Toyota told dealers that it wants sales of Toyota and Scion vehicles to increase to slightly more than 2 million units this year, up from 1.96 million last year.... Read More »


Hyundai dealers want help clearing out '13 inventory

12:01 am U.S. ET | Feb. 3, 2014
Hyundai dealers want incentives to sell 2013 models before the launches of the redesigned Genesis luxury and Sonata mid-sized sedans. The launches are key to Hyun-dai's plan to regain market share after it slipped to 4.6 percent in 2013, from 4.9 percent in 2012. But dealers first want support to clear out 2013 models.... Read More »


Macan may push Porsche's '14 U.S. sales to near 50,000

12:01 am U.S. ET | Feb. 3, 2014
U.S. Porsche sales, with an expected lift from the Macan mid-sized crossover due at dealerships in late spring, are likely to approach 50,000 units in 2014. They could surpass 50,000, a sales goal Porsche had set for 2018, but executives aren't ready to talk about that possibility.... Read More »


Ford asks dealers' help in spotting launch problems

12:01 am U.S. ET | Feb. 3, 2014
With 16 product launches coming in 2014, Joe Hinrichs, Ford's president of the Americas, asked dealers to be an early warning system to help the company identify quality problems and fix them quickly.... Read More »


BMW sales are great; CSI needs work

12:01 am U.S. ET | Feb. 3, 2014
The mood at BMW's make meeting was captured when the brand's national dealer advisory board chairman and the company's North American CEO stood up to give each other a warm hug.... Read More »


Mexico plant adds Mazda3 inventory

12:01 am U.S. ET | Feb. 3, 2014
Mazda dealers can expect more reliable supplies of the Mazda3 compact car this year thanks to additional production of the vehicle at a new plant in Mexico.... Read More »


Mini aims to 'rekindle the excitement'

12:01 am U.S. ET | Feb. 3, 2014
David Duncan, Mini's new North American chief, told dealers how the brand will launch the redesigned Cooper, which is significantly larger than the current car. Duncan, who has been on the job for less than a month following the retirement of Jim McDowell, wants the launch of the 2014 Cooper Hardtop to "rekindle the excitement" the brand had when it entered the United States in 2002.... Read More »


Dealers like new course at Volvo

12:01 am U.S. ET | Feb. 3, 2014
Dealers are cheering the changes at Volvo: new leadership, an altered facilities program and a new marketing focus. The revised facilities program removes the connection to margin that was part of the previous plan, announced in 2013. Dealers pushed back against that plan, and executives canceled it.... Read More »


Nissan adjusts growth plan, pledges more Rogues, Leafs

12:01 am U.S. ET | Feb. 3, 2014
Nissan told dealers at its make meeting that it has made last-minute changes to a new U.S. sales growth plan that enlists retailers to boost their individual store sales volumes.... Read More »


Audi exec: Dealer iPad orders top 'wildest dreams'

12:01 am U.S. ET | Feb. 3, 2014
Audi of America has big plans for the iPads that it started delivering to its U.S. dealers this year, executives said during their make meeting.... Read More »


Chrysler dealer profits on the rise

12:01 am U.S. ET | Feb. 3, 2014
Chrysler Group dealers were told to expect higher profits in 2014 as the automaker rolls out new vehicles to replace older models that had hefty incentives.... Read More »


Infiniti dealers talk margins, ads absent brand execs

12:01 am U.S. ET | Feb. 3, 2014
Icy weather in the Deep South prevented Infiniti's management team from traveling to the annual make meeting here. Although an NADA representative informed dealers at the meeting room doorway that the meeting would not take place, a full roomful of retailers pressed ahead, eager to discuss a new dealer-margin system that launched Jan. 1.... Read More »


Mercedes adds training for dealers, their staffers

12:01 am U.S. ET | Feb. 3, 2014
Mercedes-Benz USA is benchmarking the best luxury retailers in the country and is launching a wave of training for dealers and their employees.... Read More »


Mitsubishi reassures dealers product drought is ending

12:01 am U.S. ET | Feb. 3, 2014
Mitsubishi, seeking to reassure dealers that the U.S. product drought is abating, laid out plans for exterior enhancements and powertrain options on existing models and mentioned a possible new mid-sized sedan.... Read More »


Cadillac expects double-digit gains

12:01 am U.S. ET | Feb. 3, 2014
Cadillac is looking to follow its 22 percent sales growth last year with at least another 10 percent gain in 2014, helped by the introduction of at least three new or redesigned vehicles.... Read More »


Chevy will pitch Silverado's cost advantage

12:01 am U.S. ET | Feb. 3, 2014
Chevrolet sees the introduction of Ford's redesigned F-150 pickup as an opportunity rather than a threat. Dealers who attended the meeting said GM executives believe Ford's heavy use of aluminum could raise the cost of ownership of the redesigned Ford truck -- an area in which they believe the Chevy Silverado already has an advantage.... Read More »


Subaru's 'fabulous' service offer

12:01 am U.S. ET | Feb. 3, 2014
Subaru of America wants to increase service capacity 70 percent in four years and will pay dealers to do so. Subaru dealers received preliminary details of the initiative at the make meeting.... Read More »


Kia promises more supply to reverse sales decline

12:01 am U.S. ET | Feb. 3, 2014
Vehicle availability and marketing funds for Kia dealers will increase this year as the brand seeks to reverse its first annual U.S. sales decline since 2008.... Read More »


Buick has plan to keep lease momentum going

12:01 am U.S. ET | Feb. 3, 2014
Buick will extend a promotional two-year lease program and is encouraging dealers to track customers whose leases are soon to expire.... Read More »


Acura sees TLX being top seller

12:01 am U.S. ET | Feb. 3, 2014
Acura says the new TLX sedan can become the brand's volume leader, a role once occupied by its predecessor, the TL sedan. Recalling the days when annual TL sales consistently topped 60,000, John Mendel, American Honda's executive vice president of sales, said after Acura's make meeting here: "We can clearly see TLX adding that kind of volume to the Acura franchise."... Read More »


Honda aims for record sales year

12:01 am U.S. ET | Feb. 3, 2014
Honda Division is gunning for its best-ever year in 2014. Honda told its dealers at the make meeting here that it wants to sell about 1.44 million units this year. That would represent a 6 percent gain over 2013.... Read More »


VW ends stair-step bonuses

12:01 am U.S. ET | Feb. 3, 2014
Volkswagen of America, hoping to fix a fraying relationship with dealers, said at its make meeting that it will scale back several recent policy changes that had resulted in an outcry. Among promised changes were an end to stair-step bonuses and more ways for dealers to satisfy a requirement that they offer loaner cars to customers.... Read More »


Dealer mood is full speed ahead for '14

12:01 am U.S. ET | Feb. 3, 2014
Judging from the comments of auto dealers emerging from make meetings at the National Automobile Dealers Association convention last week, the focus this year will be on more, bigger, better, richer and faster. Not to say that retailers have entirely forgotten the pain they went through after the industry crashed five years ago. But the new era of 15 million-plus sales years has made dealers flat-out bullish.... Read More »


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Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

Canadian dealer buries a Jeep, hires an ambassador and puts on the Ritz

At Bay King Chrysler, Dodge, Jeep, Ram in Hamilton, Ontario, dealer Jamie Richter has put luxury-hotel touches in his new showroom. They include concierges who see to the needs of service customers. Mon., December 15
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