Read the August issue of Fixed Ops Journal, the parts,
service and collision magazine from Automotive News.
Rick Kranz

Dealer anniversaries

Dealers featured this week include Bill Siever, president of Siever Brothers in Carlyle, Ill.; Dealer Bill Gatton of Bill Gatton Chevrolet-Cadillac in Bristol, Tenn.; Gary Duncan, dealer principal of Duncan's Hokie Honda in Christiansburg, Va.; Dealer principal Nelson Bowers II of Toyota of Cleveland in McDonald, Tenn.; and the Jim Ellis Automotive Group of Atlanta.

Don't ignore service customers

What am I, chopped liver? Don’t service customers put money in the till also?

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