Finance and Insurance Newsletter

Credit union scraps ad campaign slamming rate markup

12:01 am U.S. ET | July 16, 2014
A Florida credit union is canceling an advertising and social media campaign that hit at a retail industry sore spot -- dealer reserve. The “Expose the Truth” campaign was scheduled to run through August and described dealer reserve as an unfair trade practice most consumers don't know about.... Read More »

 

JIM HENRY

Credit union ads highlight misperceptions of dealer reserve

12:01 am U.S. ET | July 16, 2014
A Florida credit union's ad campaign beating up dealers and auto lenders for “rate markups” is hard to look at, but dealers and lenders should check it out to see what they're up against in terms of public perception and in case the approach catches on in other states.... Read More »

 

Chase, Wells Fargo ease auto loan growth

12:01 am U.S. ET | July 16, 2014
Two of the biggest banks in auto lending are growing their loan business but at a slower pace. Chase Auto Finance and Wells Fargo Dealer Services both reported a slower rate of growth in auto loans and leases so far this year versus the clip they were on at the end of 2013.... Read More »

 

Q&A

CFPB scrutiny could force fixed F&I prices

12:01 am U.S. ET | July 16, 2014
The Consumer Financial Protection Bureau is sending signals it may be interested in scrutinizing the value of F&I products purchased by consumers, relative to the cost of the products for dealers, according to David Bafumo, president of FNI Inc. in Cary, N.C., a firm that consults with auto lenders and dealerships.... Read More »

 

Sonic bets new plan will transform automotive retailing

12:01 am U.S. ET | July 14, 2014
After more than five years of internal work and external carping, Sonic Automotive Inc. will roll out a bet-the-farm change in how it sells cars late this month at a Toyota store in Charlotte, N.C.... Read More »

 

Sales staff gets more responsibility, higher pay

12:01 am U.S. ET | July 14, 2014
Sonic Automotive began preparing its staff for the transition to its One Sonic-One Experience initiative years ago when it launched its playbooks, or guides for how to sell used cars, new cars, finance and insurance products and so on.... Read More »

 

Shoppers wary of dealer loans

12:01 am U.S. ET | July 14, 2014
Although most car buyers finance their vehicles through dealerships, the vast majority don't plan to do so while in the online-research phase of shopping.... Read More »

 

Dealer: Customers judge a service contract by its cover

12:01 am U.S. ET | July 14, 2014
For auto retailers, having factory-backed finance and insurance products to sell sometimes makes all the difference.... Read More »

 

JIM HENRY

Why buy-here, pay-here is losing some turf

12:01 am U.S. ET | July 9, 2014
More consumers are passing up offers from buy-here, pay-here stores in favor of cheap financing by some franchised new-car dealerships, one giant used-car retailer says.... Read More »

 

Chrysler Group's lease rate rises; Dodge Double-Up builds traffic

12:01 am U.S. ET | July 9, 2014
Chrysler Group's lease penetration rose sharply in June, the company said, as the innovative Dodge Double-Up short-term lease program passed its halfway point.... Read More »

 

Dealers are responding well to flat fees, BMO Harris says

12:01 am U.S. ET | July 9, 2014
BMO Harris Bank in Chicago says its ties with dealers haven’t suffered since it switched from dealer reserve to a flat fee to compensate dealerships for arranging auto loans.... Read More »

 

Car loans are riskier, but problems aren't rising, regulator reports

12:01 am U.S. ET | July 9, 2014
The Office of the Comptroller of Currency fretted in a recent report that hotter competition is driving auto lenders to accept more risk in terms of lower approval standards, higher loan-to-value ratios, longer terms and more loans to riskier customers.... Read More »

 

Roaring Westlake on prowl for its next lion

12:01 am U.S. ET | July 9, 2014
Now that Don Hankey has turned 70, after more than 40 years of building Westlake Financial Services out of the used-car department of his family's struggling Ford dealership, he is turning his attention to recruiting a successor.... Read More »

 

Loan application blasts could be a blow to dealers

12:01 am U.S. ET | July 9, 2014
Technology makes it easy for finance and insurance managers to blast credit applications across a wide spectrum of lenders, called shotgunning, rather than matching the right consumer with the right lender. Some dealership groups and auto finance experts say shotgunning can harm a dealership's relationships with customers and lenders alike.... Read More »

 

Stuart leaves VW Credit to become CEO of TD Auto

12:01 am U.S. ET | July 9, 2014
Andrew Stuart, the CEO of captive finance arm Volkswagen Credit, is leaving to become TD Bank's auto-lending chief.... Read More »

 

JIM HENRY

Don't do much leasing? Better bone up

12:01 am U.S. ET | July 2, 2014
Leasing's not just for luxury brands anymore. It's spreading to mass-market brands too, experts say.... Read More »

 

Dealer-backed laws limit captives' power to compel sales of branded F&I products

12:01 am U.S. ET | July 2, 2014
Several states have adopted laws that limit the power of automakers' captive finance companies and preferred lenders to compel dealerships to sell F&I products backed by the factory or a specific vendor.... Read More »

 

Courting F&I business: A primer for lenders

12:01 am U.S. ET | July 2, 2014
What do F&I managers really want from auto lenders? Availability, for one thing, says F&I veteran Sarah Richard Denton.... Read More »

 

Hyundai Capital offers free credit scores

12:01 am U.S. ET | July 2, 2014
Hyundai Capital America has begun rolling out a program to offer customers free access to their FICO credit scores, starting with Hyundai and Kia buyers who get their loans through the brands' “College Grad” incentive programs.... Read More »

 

At Miami store, no more 'beat up' customers

12:01 am U.S. ET | July 2, 2014
F&I managers at Dadeland Dodge-Chrysler-Jeep in Miami are responsible for the gross profits from both vehicle sales and F&I and handle vehicle purchase negotiations with customers as well as financing. They also get a cut of both to motivate them.... Read More »

 

2-year leases take off at Toyota

12:01 am U.S. ET | June 30, 2014
Toyota is seeing a strong shift into two-year leases this year, a trend that promises quicker customer turnarounds and fuller used-car inventories down the road.... Read More »

 

INSTANT GRATIFICATION

Until Macans arrive, buyers offered short leases on other Porsches

12:01 am U.S. ET | June 30, 2014
U.S. buyers of the new Porsche Macan, which went on sale in May, face a wait of more than six months for delivery. So the company is trying to keep potential Macan buyers happy by putting them in other Porsches during the wait.... Read More »

 

CFPB promises clarity on discrimination; NADA skeptical

12:01 am U.S. ET | June 25, 2014
The Consumer Financial Protection Bureau has promised to provide members of Congress with a white paper later this summer that will explain in more detail how it detects discrimination in auto loans.... Read More »

 

For some, buy-here, pay-here makes sense – and profits

12:01 am U.S. ET | June 25, 2014
Gary Tillery wants every customer who walks into his J.D. Byrider used-vehicle lot in Albuquerque, N.M., to drive off in a vehicle they will pay for and like.... Read More »

 

JIM HENRY

Ally moves closer to independence, cheaper money

12:01 am U.S. ET | June 25, 2014
Ally Financial will move one step closer toward independence from government ownership next month when two of its three remaining board members nominated by the U.S. Treasury step down from the board.... Read More »

 

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Fewer bosses, Disney savvy, $2 idea lift stores

Fewer bosses, Disney savvy, $2 idea lift stores

A Chrysler Group dealership chain is stripping away layers of management to sell cars faster. A Chevrolet-Cadillac store is enchanting customers through Disney training. Mon., July 21
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