Don't ignore service customers

What am I, chopped liver? Don’t service customers put money in the till also?

Tech shortage overstated

As a service technician, I agree that we need younger talent entering the industry.

UPDATED: 8/28/17 12:10 pm ET - corrected
5 MINUTES WITH... Mike Yale, service and parts director, Porsche North Houston

A fixed ops director talks about challenges and opportunities for service departments as new-vehicle sales start to decline.

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