Dealers

Former Cadillac, Penske official Jere Kitzmiller dies at 84

A factory man beloved in retail is an anomaly in the automotive business. So was Jere Kitzmiller, a longtime Cadillac employee who died last month in Newport Beach, Calif., from flu and pneumonia complications. He was 84.


Dealership oil changes for military, veterans boost loyalty

A dealership's offer of free oil changes for active military personnel and veterans makes it well known on the nearby Marine base and establishes its service department as a trusted source for future work.

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