Dealers

Volvo dealers embrace U.S. management shift

5:00 pm U.S. ET | Jan. 24, 2015
Dealers applaud the recent management change at Volvo Cars of North America and said having a senior executive from the home office in Sweden at the helm assures quick responses on all issues -- including product and retail support -- and signals a real commitment to the U.S. market.... Read More »

 

George Soros' Wall Street fund shops for dealership groups

10:30 pm U.S. ET | Jan. 24, 2015
Wall Street fund Soros Fund Management wants to partner in, invest in or outright buy a large auto dealership group, according to four sources familiar with the situation. Two representatives of Soros Fund Management are at the NADA convention in San Francisco this weekend to research the industry and explore opportunities, sources say.... Read More »

 

Buick, GMC, riding truck wave, aim for more share gain

8:00 pm U.S. ET | Jan. 24, 2015
Buick and GMC are out to gain U.S. market share again this year by riding momentum in truck and crossover sales.... Read More »

 

RICHARD JOHNSON

Lengthening loan terms get brokers', banks' attention

12:01 am U.S. ET | Jan. 24, 2015
The best handicappers of the U.S. market may be the folks lining up to buy dealerships. They place bets in the form of the multiples of earnings they're prepared to pay for stores.... Read More »

 

VW dealers welcome profit-focused message

2:00 pm U.S. ET | Jan. 24, 2015
Volkswagen of America executives told dealers to expect a small uptick in U.S. sales this year as they await the early 2017 arrival of two North America-built crossovers and the promise of larger sales growth to follow.... Read More »

 

NICK BUNKLEY

Could a Super Bowl loss deflate car sales in New England or Seattle?

4:45 pm U.S. ET | Jan. 24, 2015
Cars are emotional purchases for consumers. A Wisconsin dealer told me he got clear evidence of that this week, after the Green Bay Packers were eliminated from the NFL playoffs is heartbreaking fashion.... Read More »

 

At Kia, the No. 2 sales exec for U.S. is out

3:45 pm U.S. ET | Jan. 24, 2015
A year after the last major shakeup at Kia Motors America, the Korean automaker's No. 2 U.S. sales executive parted ways with the company this week.... Read More »

 

Honda bets on redesigned trucks to boost U.S. sales

3:30 pm U.S. ET | Jan. 24, 2015
Honda expects to beat last year's 1 percent U.S. sales increase as it breathes new life into its truck lineup in 2015. The automaker plans to sell between 70,000 and 80,000 units of the new HR-V compact crossover, which launches in spring, for the first 12 months “when it's up and running,” said Jeff Conrad, general manager of the Honda division.... Read More »

 

Quick question

7:00 pm U.S. ET | Jan. 24, 2015
What have you seen at the show that interests you?... Read More »

 

GM and Ally compete to grow F&I

12:34 pm U.S. ET | Jan. 24, 2015
GM is on a hiring binge to build a direct sales force for its branded F&I products as the company seeks a foothold in the competitive space. GM rolled out branded F&I products nationally last year while taking over the business from captive-finance arm GM Financial.... Read More »

 

BMW modernizes operations as sales rise

4:00 pm U.S. ET | Jan. 24, 2015
BMW is investing behind the scenes in North America to support its rising U.S. sales volume. Last week, the company opened a regional parts distribution center in Redlands, Calif., to promise same-day delivery of service parts to dealers in California, Arizona, Hawaii and Nevada, where BMW's market penetration has been growing, says Ludwig Willisch, CEO of BMW of North America.... Read More »

 

Michelle Primm of Cascade Auto Group named Woman of the Year

5:52 pm U.S. ET | Jan. 24, 2015
Michelle Primm, managing partner of Cascade Auto Group in Cuyahoga Falls, Ohio, received the Barbara Cox Anthony Automotive Woman of the Year award from Cox Automotive on Saturday.... Read More »

 

NADA offers a dealers' guide to federal advertising rules

5:53 pm U.S. ET | Jan. 24, 2015
NADA announced a new Dealer Guide to Federal Advertising Requirements aimed at helping dealerships avoid trouble with the Federal Trade Commission, especially over advertising for lease and finance terms.... Read More »

 

Quick question

5:53 pm U.S. ET | Jan. 24, 2015
Is the steady drumbeat of recalls spooking your customers?... Read More »

 

Cadillac chief strives to reassure anxious dealers

3:15 pm U.S. ET | Jan. 24, 2015
Cadillac President Johan de Nysschen sought to reassure dealers at the brand's make meeting that he isn't out to eliminate stores, though he offered few details about the broad facility-investment plan that he outlined earlier this week.... Read More »

 

Mercedes to send U.S. dealers greater share of global output

4:00 pm U.S. ET | Jan. 24, 2015
Mercedes-Benz dealers will receive a greater share of the brand’s global production this year after experiencing tight supplies in 2014, U.S. chief Steve Cannon said Saturday. Cannon, CEO of Mercedes-Benz USA, said that a combination of increased global production and slumping European markets will send more vehicles to the U.S.... Read More »

 

Chevy banks on new models to end stretch of U.S. share loss

2:15 pm U.S. ET | Jan. 24, 2015
Chevrolet this year expects to snap its string of three straight years of US market share declines by capitalizing on its revitalized truck lineup, as the brand moves to put its safety-recall problems behind it.... Read More »

 

Lincoln, counting on Black Label for conquests, to expand program to more states

4:00 pm U.S. ET | Jan. 24, 2015
Lincoln’s new Black Label program, which offers customized themes and an elite level of customer service, is helping the brand make conquest sales and will expand to dealerships in more states in the second half of 2015, executives with the brand said Saturday.... Read More »

 

Mini dealers to keep popular customer satisfaction program; sales expected to return to '13 levels

2:30 pm U.S. ET | Jan. 24, 2015
Mini told its US dealers Saturday that the brand will continue its popular “Motorer Obsession” program that reimburses dealers when they go above and beyond the call to exceed customer's expectations. Mini expects US sales this year to at least return to 2013 levels, when the brand sold 66,502 vehicles.... Read More »

 

Ford dealers want U.S. market share back

2:15 pm U.S. ET | Jan. 24, 2015
Ford's new sales chiefs aim to recapture the 1 point of U.S. market share that the brand gave up in the past year. After launching 14 North American vehicles in 2014, the brand will begin realizing the benefits of those in the year ahead, said Stephen Odell, who took over this month as Ford's executive vice president of global marketing, sales and service.... Read More »

 

Subaru dealers seek more cars even as growth slows

1:30 pm U.S. ET | Jan. 24, 2015
Subaru dealers told the factory they want more cars as the brand heads into what's promised to be another record year. Subaru executives told dealers US sales are expected to grow by 8 percent to 540,000 units in 2015 -- slower than last year's 21 percent increase.... Read More »

 

Hot Subaru sets its sights on the Sunbelt

12:01 am U.S. ET | Jan. 24, 2015
Subaru, gunning for a seventh straight year of record U.S. sales, hopes to get an additional boost by bringing its retail network in Sunbelt states in line with those of rivals.... Read More »

 

FOILING FRAUD

Phony deals cost dealers reputation, vehicles and lenders

2:00 pm U.S. ET | Jan. 24, 2015
For employees in a dealership's finance and insurance office, spotting a potentially fraudulent deal is top priority. A mistake not only can cost a dealership a vehicle, it can hurt the store's reputation and its relationships with lenders. It's a challenge for all dealership groups.... Read More »

 

Q&A WITH DAN FIELDS | PRESIDENT, FIELDS AUTO GROUP

Dealership group invests for 'nice, exciting, fun' stores

2:00 pm U.S. ET | Jan. 24, 2015
Merit Earl Fields was sales manager at Cadillac before becoming a Cadillac dealer on Chicago's North Shore in 1971. After his son, John Fields, quit a career as a contract-law attorney to join the car business, the duo began adding franchises: BMW, Saab, American Motors and more.... Read More »

 

SERVICE MASTERS

Dealerships boost fixed-ops spending to fend off rivals, retain customers

2:00 pm U.S. ET | Jan. 24, 2015
Many dealerships are investing heavily in fixed operations. They are adding service bays, longer hours, dedicated express lanes and technology to boost efficiency. Dealers say the investments are justified by strong profits, a big pool of potential customers who defected to independent shops and national service chains, and opportunities to boost customer satisfaction.... Read More »

 

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Ryan Hunter-Reay races to Indy 500 winner’s circle

BorgWarner’s video montage highlighting 2014 Indianapolis 500 winner Ryan Hunter-Reay. Thu., January 15
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