Dealers

Lexus to offer direct line to dealer service

12:01 am U.S. ET | Sept. 5, 2015

All 2016 Lexus vehicles will have a new subscription-based telematics system called Enform Service Connect, which will allow dealers to look up error codes in a customer's vehicle remotely.... Read More »

AutoNation to launch $16M ad campaign for cancer research, bowl game

12:01 am U.S. ET | Sept. 5, 2015

AutoNation plans to launch a $16 million advertising campaign this month designed to raise money for breast cancer research and promote the retailer's sponsorship of a college football bowl game.... Read More »

Wireless car updates to save billions, transform service experience, IHS predicts

11:55 am U.S. ET | Sept. 4, 2015

Over-the-air software updates are set to save automakers billions of dollars over the next decade and could fundamentally alter the relationship between drivers, automakers and dealerships, an IHS Automotive study reported.... Read More »

Jaguar offers free maintenance, cuts prices in U.S.

10:30 am U.S. ET | Sept. 3, 2015

Jaguar is lowering its prices and rolling out free scheduled maintenance in the United States to remove what customers cite as key reasons consumers reject the British brand: high purchase and maintenance costs.... Read More »

TrueCar inks partner deal with Sam's Club

3:01 pm U.S. ET | Sept. 3, 2015

TrueCar gained a key ally today with the announcement that it will partner with Sam's Club to offer members access to a new-car buying program. The Auto Buying Program will allow Sam's Club -- a membership-only warehouse division of Wal-Mart Stores Inc. -- to offer targeted savings through TrueCar on specific brands.... Read More »

Maserati dealer sues factory, alleging padded sales

3:04 pm U.S. ET | Sept. 2, 2015

A Maserati dealer has sued Maserati North America, saying the auto company insisted the dealership misrepresent sales, reporting 2014 vehicle sales as much as quadruple what they actually were, and discriminated against dealers who refused to participate, according to a complaint filed Friday, Aug. 28.... Read More »

HANNAH LUTZ

BLOG: Will Gen Y push leasing sea change?

11:45 am U.S. ET | Sept. 2, 2015

When millennials are itching to get into a brand new car, many look to leasing.... Read More »

Lincoln's captive launches free services for consumers

11:45 am U.S. ET | Sept. 2, 2015

Lincoln's captive finance arm launched a free credit monitoring and identity-theft protection package for all U.S. consumers who finance or lease with the lender. Lincoln Automotive Financial Services introduced the package on July 31.... Read More »

Lease penetration rate warrants scrutiny, observers say

12:45 pm U.S. ET | Sept. 2, 2015

Leasing has accounted for a quarter of new-vehicle sales for more than a year. That might imply stability, but industry watchers say leasing penetration deserves close monitoring. With new-vehicle prices going up, many consumers lean toward leasing because they cannot afford new vehicles.... Read More »

Plunging oil prices could affect auto delinquencies, TransUnion warns

12:30 pm U.S. ET | Sept. 2, 2015

Lost wages from plunging oil prices are expected to raise auto loan delinquencies in Canada, TransUnion says, and the company is watching for changes in the U.S.... Read More »

GM slips as fleet pullback continues

3:30 pm U.S. ET | Sept. 1, 2015

GM's U.S. sales slipped less than 1 percent in August, as the second straight monthly drop in fleet sales offset rising demand from individual buyers. GM sold 270,480 vehicles last month, down 0.7 percent from a year earlier. GM said retail sales rose 6 percent. Fleet deliveries dropped 24 percent, amid a 38 percent decrease in rental-car sales.... Read More »

Hyundai, Kia notch records on Santa Fe, Soul

4:15 pm U.S. ET | Sept. 1, 2015

Facing stock market turmoil and an unfriendly calendar, Korean siblings Hyundai and Kia still set monthly U.S. sales records in August on strong demand for crossovers. Hyundai reported selling 72,012 vehicles for the month, a 2.9 percent increase, as Kia claimed 58,897 units sold, up 7.7 percent.... Read More »

Ford's U.S. retail volume best since '06

1:30 pm U.S. ET | Sept. 1, 2015

Ford Motor Co. had its best retail-sales month since March 2006 in August, selling 183,467 vehicles in the U.S. Ford posted its highest F-series number of the year and gains of at least 20 percent for five crossover and SUV nameplates.... Read More »

Toyota, Honda suffer from weak car deliveries

4:15 pm U.S. ET | Sept. 1, 2015

The declines in small and midsize car sales finally caught up to both Toyota and Honda in August. Toyota Motor Sales U.S.A. reported its August sales fell 8.8 percent from a year earlier to 224,381 vehicles, while American Honda Motor Co.'s sales dropped 6.9 percent to 155,491. Both companies suffered big declines in cars that negated increases in some light trucks.... Read More »

Weak Nissan, strong Infiniti results leaves Nissan N.A. off slightly

11:00 am U.S. ET | Sept. 1, 2015

Nissan North America reported a slight drop in U.S. sales in August, as lower car sales offset strong performances by the Rogue crossover, the Altima sedan and the Infiniti luxury brand. Still, Nissan’s year-to-date sales have now exceeded 1 million vehicles, the first time the company has crossed that mark just eight months into the year.... Read More »

VW's run ends with 8.1% drop; Audi's hot streak continues

2:45 pm U.S. ET | Sept. 1, 2015

Audi of America posted its best August ever, while Volkswagen of America was unable to sustain its brief growth spurt. After posting higher U.S. sales in May, June and July, VW backtracked with an 8.1 percent decline last month. However, the 32,332 vehicles VW sold in August represented its best monthly U.S. sales total of 2015.... Read More »

Record Jeep, Ram pickup demand push FCA up 1.7%

2:15 pm U.S. ET | Sept. 1, 2015

Record Jeep and Ram pickup volume pushed Fiat Chrysler's U.S. sales up 1.7 percent in August, offsetting stiff drops at the Dodge and Chrysler brands. The automaker reported sales in the U.S. of 201,672. It's the second month this year, after May, that deliveries topped 200,000, and FCA's 65th consecutive month of year over year sales gains.... Read More »

Porsche dealers looking to leverage posh new Atlanta experience center

12:01 am U.S. ET | Aug. 31, 2015

Porsche dealerships are hosting events at and sending customers to the Porsche Experience Center in Atlanta. That's exactly the kind of dealer buy-in Porsche's U.S. chief Detlev von Platen was seeking when he proposed the $100 million project.... Read More »

Dealers

12:01 am U.S. ET | Aug. 31, 2015

Dealers featured this week include Michael Kennedy at Kennedy Ford in Sheboygan Falls, Wis.; Brian Kelly at Kelly Infiniti in Danvers, Mass.; and James Petty at Giant Chevrolet-Cadillac in Visalia, Calif.... Read More »

BEST PRACTICES

Dealer: Color-coding cars makes shopping easier

12:01 am U.S. ET | Aug. 31, 2015

Orlando luxury dealer Peter Wilson has simplified used-vehicle retailing by grouping his inventory into clearly defined categories.... Read More »

Average used-vehicle price slips below $10,000

12:01 am U.S. ET | Aug. 31, 2015

The average wholesale used-vehicle price dips below $10,000 in July but demand for used vehicles, especially CPO, buoy prices compared to last year, according to ADESA.... Read More »

REMEMBERING KATRINA

New Orleans dealers recall aftermath of the storm

12:01 am U.S. ET | Aug. 29, 2015

Ten years ago, Hurricane Katrina battered the Gulf Coast, killed at least 1,000 people in Louisiana and turned New Orleans into a vast flood zone. A pair of New Orleans-area dealers recall the aftermath of the storm and how it changed their business.... Read More »

Calif. dealers call Tesla referral deal illegal

1:11 pm U.S. ET | Aug. 28, 2015

A new referral program from Tesla Motors that offers discounts to buyers referred by a Tesla owner is drawing complaints from dealers in the electric-car manufacturer’s home state of California.... Read More »

Monthly payments, loan terms up in Q2, Experian says

1:49 pm U.S. ET | Aug. 27, 2015

The average monthly payment increased and new-vehicle loan terms grew during the second quarter as average U.S. transaction prices for new cars and light trucks rose, Experian Automotive reported.... Read More »

Loan terms for used vehicles grow as inventory becomes 'younger, pricier'

1:45 pm U.S. ET | Aug. 26, 2015

Loan terms on used cars and light trucks are ticking up as those vehicles, on average, become “younger and pricier,” according to Edmunds.com. The average loan term on a used vehicle stretched to 66.2 months in the second quarter, up 1.1 month from the year-earlier period. At the same time, the average transaction price rose 7.6 percent to $18,800, the company says in a new report.... Read More »

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