VW offers $2,000 loyalty bonus to avert defections

4:15 pm U.S. ET | Oct. 5, 2015

Volkswagen is offering a $2,000 incentive to prevent U.S. owners from abandoning the brand following its violation of diesel emissions tests.... Read More »


Iowa dealership group spots talent, teaches leadership

12:01 am U.S. ET | Oct. 5, 2015

The McGrath Family of Dealerships' Emerging Leaders Program teaches talented non-management employees leadership skills, while assessing if they are capable of being part of management someday.... Read More »

Cox, Dealertrack seek to reassure on prices

12:01 am U.S. ET | Oct. 5, 2015

Cox Automotive President Sandy Schwartz has heard dealers fret that, following Cox's $4 billion purchase of Dealertrack Technologies, the new entity will start jacking up prices. Don't worry, he says.... Read More »

Execs offer vision of TrueCar post Painter

12:01 am U.S. ET | Oct. 5, 2015

As the Scott Painter era slowly fades, TrueCar is sketching a new vision of the online car-buying portal, one that's guided by a team of executives who admit TrueCar made mistakes in its quest for growth and who are keen to bridge the wide trust deficit with dealers.... Read More »

Who gets the good review? Better bet on the salesperson

12:01 am U.S. ET | Oct. 5, 2015

Dealers who believe auto-retailing is a people business shouldn't be surprised to learn that when customers happy with their vehicle purchase pass along a good word, they're more likely to recommend the salesperson than the store.... Read More »

Dealerships and their impact on the states

12:01 am U.S. ET | Oct. 5, 2015

California leads other states in jobs related to new-vehicle dealerships and the income taxes paid by those workers.... Read More »

Off the phone, shops stay on the job

12:01 am U.S. ET | Oct. 5, 2015

A Connecticut dealership group aims to improve its customer handling by tapping a dedicated service department call center run by an outside contractor.... Read More »

Mercedes aims to add dealerships judiciously

12:01 am U.S. ET | Oct. 5, 2015

Mercedes-Benz plans to add more dealerships to address unmet demand in growing markets. But it will stop in a couple of years once it gets to around 390 stores, up from 370 now.... Read More »

M-B seeks Apple experience in service drive

12:01 am U.S. ET | Oct. 5, 2015

Mercedes-Benz USA CEO Steve Cannon wants the brand's dealerships to provide service customers an experience closer to that of an Apple Store, through a digital initiative in the service drive. He expects it to be in all U.S. dealerships by the end of 2016.... Read More »


12:01 am U.S. ET | Oct. 5, 2015

Dealers featured this week include the Chicago Automobile Trade Association; Bo Scott, dealer principal at Regal Nissan in Roswell, Ga.; and Mitchell Hall of Lawrence Hall Chevrolet-Buick-GMC in Anson, Texas.... Read More »

AutoNation, buoyed by holiday deals, sees Sept. sales rise 21%

1:29 pm U.S. ET | Oct. 2, 2015

AutoNation’s U.S. new-vehicle sales increased 21 percent last month from a year earlier to 29,046 vehicles thanks in part to Labor Day holiday promotions.... Read More »

Subaru is still the hottest car company in the U.S.

10:19 am U.S. ET | Oct. 2, 2015

The U.S. auto business in 2015 is a Hollywood movie -- one big car chase and a happy ending. If there's a hero, it's scrappy little Subaru, the Japanese company best known as Fuji Heavy Industries.... Read More »

U.S. sales rise 16% on double-digit gains at Detroit 3, Nissan, Toyota, Honda

8:00 am U.S. ET | Oct. 1, 2015

U.S. light-vehicle sales, propelled by Labor Day promotions, fatter deals throughout the month, low gasoline prices and higher light-truck demand, rose 16 percent in September on double-digit gains at the Detroit 3, Toyota Motor, Nissan Group and Honda Motor. The seasonally adjusted annual sales rate surged to 18.17 million.... Read More »

Rogue passes Altima to lift Nissan volume up 17%

3:45 pm U.S. ET | Oct. 1, 2015

The Nissan brand posted record September U.S. sales, thanks to soaring demand for the Rogue crossover and record September volume for the Versa subcompact.... Read More »

Toyota rises 16 percent, seeks more truck output

5:45 pm U.S. ET | Oct. 1, 2015

Toyota Motor Sales posted a 16 percent year-over-year U.S. sales increase last month that resulted in its best September since 2007.... Read More »

Ford scores biggest gain since 2010

3:30 pm U.S. ET | Oct. 1, 2015

Ford Motor Co. achieved its largest year-over-year U.S. sales increase in almost five years, posting a 23 percent gain for September. Sales of Ford F-series pickups rose 16 percent, and deliveries of three Ford crossovers -- the Escape, Edge and Explorer -- jumped more than 30 percent each. Mustang sales tripled in September and are now up 61 percent on the year.... Read More »

Jeep powers FCA US to 14% increase

12:00 pm U.S. ET | Oct. 1, 2015

Record Jeep sales pushed Fiat Chrysler sales up 14 percent last month as every brand but Chrysler recorded a gain.... Read More »

Costco Auto predicts GM promotion sales will top 52,000

3:05 pm U.S. ET | Oct. 1, 2015

Costco's auto sales arm is predicting that its members will purchase at least 52,000 new Buick, Cadillac, Chevrolet and GMC cars and trucks under a special 90-day promotion that will run Oct. 2 through Jan. 4.... Read More »

Tucson's quick start, Soul help Hyundai-Kia to breakout month

4:00 pm U.S. ET | Oct. 1, 2015

Slowly but surely, Hyundai Motor Group is shifting resources toward trucks to catch up with rivals in the U.S. market. That paid off in September as sales of the Hyundai Tucson more than doubled with a redesigned model now in showrooms.... Read More »

Trucks lift American Honda; Civic sell down underway with redesign coming

2:45 pm U.S. ET | Oct. 1, 2015

With a fresh-looking version of its iconic Civic due in showrooms this fall, American Honda Motor Co. hustled the outgoing compact car out the door in September, helping Honda to a 13 percent sales gain across its Honda and Acura brands.... Read More »

GM counting on big profits from parts and accessories, GM Financial

2:24 pm U.S. ET | Oct. 1, 2015

General Motors expects to pad its bottom line in coming years from substantial growth in its captive finance arm and its parts and accessories business, GM executives said today.... Read More »

Scandal-plagued VW brand ekes out gain

12:45 pm U.S. ET | Oct. 1, 2015

Volkswagen of America finished a scandal-ridden month with roughly flat U.S. sales, defying forecasts that a mid-month halt to diesel vehicle sales and a black eye to its brand image would hammer its September results.... Read More »

Cox, Dealertrack chiefs hit road to explain $4 billion acquisition

1:34 pm U.S. ET | Oct. 1, 2015

Cox President Sandy Schwartz and Dealertrack CEO Mark O’Neil will be going on the road together over the next two weeks to meet with auto retailers to explain their $4 billion combination. The acquisition closed today.... Read More »

GM rides crossover, retail volume to 13% advance

12:45 pm U.S. ET | Oct. 1, 2015

GM's U.S. sales rose 13 percent in September on strong crossover demand and a 17 percent rise in retail deliveries.... Read More »

Ford to feature Dwayne 'The Rock' Johnson in service ad campaign

12:01 am U.S. ET | Oct. 1, 2015

Chevrolet may be “like a rock,” but Ford now has “The Rock” on its side. Ford today said it has hired Dwayne Johnson, the actor and former wrestler known as “The Rock,” to promote its dealerships’ service departments in a new advertising campaign.... Read More »

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Mazda marketer slams autonomous cars, protects 'Zoom-Zoom'

Mazda marketer slams autonomous cars, protects 'Zoom-Zoom'

Russell Wager says he has a 'real problem' with self-driving cars because they could erase popular tag lines and even brands.
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