VIDEO: A twist on giving: Patriot Subaru staffers steer charity dollars

12:01 am U.S. ET | Nov. 16, 2015

'Charity is charity, marketing is marketing. We don't mix the two.' That's the philosophy of Patriot Subaru owner Adam Arens, whose employees direct the dealer group's donations to organizations in need.... Read More »

TrueCar exec Dominique to leave at year's end

3:45 pm U.S. ET | Nov. 16, 2015

Larry Dominique, executive vice president of industry solutions at TrueCar, is leaving at the end of the year in the latest executive departure at the online shopping site.... Read More »

Unlikely hitch for VW dealers

12:01 am U.S. ET | Nov. 16, 2015

Two months into the emissions cheating scandal that has sullied the Volkswagen brand, dealers are running into an unexpected challenge: They don't have enough vehicles to sell.... Read More »

Larry H. Miller Group names a new board of directors

2:59 pm U.S. ET | Nov. 16, 2015

Larry H. Miller Group of Cos., the nation's fifth-largest private auto dealership group, has a new board of directors. The board is the final step in completing a giant corporate restructuring it started in March that included unseating CEO Greg Miller, son of the company's founder.... Read More »


Huey Lewis to headline Detroit show's charity preview

2:01 pm U.S. ET | Nov. 16, 2015

Huey Lewis and the News will perform following the Detroit auto show's annual Charity Preview on Jan. 15 at Cobo Center in Detroit, show organizers said today.... Read More »


Unpaid intern finds untapped opportunity in service lane

12:01 am U.S. ET | Nov. 16, 2015

Warren Henry Infiniti stations an employee in the service department to mine each day's schedule and find customers who may be in a position to buy, even if they don't know it themselves.... Read More »

Drive Pink fan at the drive-thru

12:01 am U.S. ET | Nov. 16, 2015

When AutoNation launched its Drive Pink campaign in October, CEO Mike Jackson wasn't sure it would pass what he calls the McDonald's test -- essentially, breaking through to the average working person. On Day 4 of the campaign, he learned firsthand that it did.... Read More »


12:01 am U.S. ET | Nov. 16, 2015

This week's dealers include the Obaugh family, Obaugh Ford-Lincoln in Staunton, Va.; Brian Pecheles, Joe Pecheles Volkswagen in Greenville, N.C.; John Roley, John Roley Autocenter (Chevrolet-Buick-GMC) in Littlefield, Texas; and Andrew Wright, Wright Automotive in Hillsboro, Ill.... Read More »

Kia recalls some 2014-16 Souls for steering glitch

11:49 am U.S. ET | Nov. 13, 2015

Kia is recalling 256,459 Soul subcompact crossovers in the U.S. for a problem that can lead to steering loss.... Read More »

'Jeep Wave' aims to boost brand with extra benefits for buyers

3:44 pm U.S. ET | Nov. 12, 2015

Jeep will offer free routine maintenance, discounts on accessories and no-charge loaners to owners of certain 2016 high-end models in a new program it calls Jeep Wave.... Read More »

McLaren staffs up in U.S. ahead of 3 key launches

3:00 pm U.S. ET | Nov. 12, 2015

Luxury sports car manufacturer McLaren has expanded its North American staff by about half ahead of the launch of three new models and an anticipated increase in sales volume next year.... Read More »


BLOG: VW's 'goodwill package' squandered an opportunity

3:02 pm U.S. ET | Nov. 11, 2015

There's one thing Volkswagen needs to do to make sure the owners of its disgraced diesel vehicles get them repaired down the road, and stop fouling the air.... Read More »


Compliance starts with the dealer

11:45 am U.S. ET | Nov. 11, 2015

Karen Klees, certified consumer credit compliance specialist at EFG, advises dealers to install a written F&I compliance process and to train employees regularly on the practices they expect.... Read More »

Millennials' appetite for auto loans rising

12:45 pm U.S. ET | Nov. 11, 2015

Despite concerns over millennials' lack of interest in vehicle ownership, they are buying and financing vehicles, says CU Direct, which links credit unions and auto dealerships through its CUDL lending platform.... Read More »


BLOG: Accuracy, time savings drive e-contracting gains

12:00 pm U.S. ET | Nov. 11, 2015

Auto retailers and lenders are realizing more and more the value of electronic contracting.... Read More »

Using ‘thought tracks’ to build trust, F&I sales

11:45 am U.S. ET | Nov. 11, 2015

Scripted F&I interviews or casual customer conversations? That’s the choice F&I managers are beginning to face as they look to build trust with customers. The longstanding practice of using hard-scripted word tracks to conduct customer interviews and sell F&I products especially may need adjustment as dealerships seek to engage younger buyers, some experts say.... Read More »

VW struggling to keep dealers happy as scandal widens

5:49 am U.S. ET | Nov. 10, 2015

VW's goodwill offer of $1,000 to the owners of cars caught in the company's emissions scandal comes as the company wages a behind-the-scenes effort to soothe another powerful constituency: its U.S. dealers.... Read More »

Props push up F&I product profits at store

12:01 am U.S. ET | Nov. 9, 2015

To sell F&I products, Steve Ward, business manager at Marion Toyota, uses parts and repair orders as props to show customers why it's important to invest in a vehicle service contract. Ward's profits from product sales are so high, he says, he gives up dealer reserve on 80 percent of customer loans.... Read More »

Spreading the NFL sponsorship field

12:01 am U.S. ET | Nov. 9, 2015

Automotive brands and their dealer networks find numerous ways to connect with pro football fans, even if they can't be the NFL's official vehicle sponsor.... Read More »

VW offers 'goodwill package' to appease diesel owners

11:11 am U.S. ET | Nov. 9, 2015

Volkswagen of America will offer $500 to owners of 2.0-liter diesel vehicles with illegal emissions test-rigging software, part of a “goodwill” package aimed at calming customers affected by the company's deception.... Read More »

Rising incentives, growing concern

12:01 am U.S. ET | Nov. 9, 2015

U.S. auto sales continue to roar ahead, fueled by pent-up demand, low gasoline prices, new metal and -- increasingly -- rising incentives. By one measure, automakers' incentives are nearing 10 percent of the industry's average transaction price. The trend is raising some concern among analysts.... Read More »

Soros invests in U.S. dealership group

12:01 am U.S. ET | Nov. 9, 2015

Wall Street powerhouse Soros Fund Management has made its much-anticipated leap into the U.S. auto retail sector, investing in a group that has just acquired eight stores in Missouri and plans to buy more dealerships. The "family office" for billionaire financier George Soros has provided financing for McLarty Automotive Group, founded last year by Mark McLarty.... Read More »

FCA to launch 4th future-dealer class

12:01 am U.S. ET | Nov. 9, 2015

A 15-month dealer training program run by FCA seeks to expose potential dealer candidates to the full range of dealer operations. The first class graduated in August, and the fourth will launch this month.... Read More »

ADESA profit, revenue grow in 3rd quarter

12:01 am U.S. ET | Nov. 9, 2015

KAR Auction Services Inc., parent company of ADESA, reported that third-quarter net income increased 10 percent from a year earlier to $52.3 million on revenue that rose 13 percent to $666.7 million.... Read More »


12:01 am U.S. ET | Nov. 9, 2015

Ted Woods, left, and Mike Woods of Wellington Motors (Chrysler-Dodge-Jeep-Ram-Fiat) in Guelph, Ontario, celebrate 75 years with Dodge. Ted Woods is president; Mike Woods is vice president.... Read More »

Automotive News Cover
Special Video Report
GM's Barra: Tapping into ideas from Silicon Valley

GM's Barra: Tapping into ideas from Silicon Valley

General Motors CEO Mary Barra comments on lessons from mom; girls who shy away from math; slicing a 10-page policy down to two words; tapping millennials to erase stupid habits; taking regular trips to Silicon...
» Watch the Video
News by Brand