Dealers

N.C. dealer stays flexible to win Hispanic sales

12:01 am U.S. ET | May 18, 2015

Summary: A North Carolina Nissan dealer builds a sales department to appeal to the growing local Hispanic market. Flexibility is a key to success.... Read More »

Dealer awards

12:01 am U.S. ET | May 18, 2015

This week's dealer award goes to Paul Wondries of Bob Wondries Ford in Alhambra, Calif.... Read More »

BEST PRACTICES

Reconditioning fund ends store's strife

12:01 am U.S. ET | May 18, 2015

For every used car O'Daniel Mazda in Ft. Wayne, Ind., buys purchase at auction or take on trade, they set aside $450 in the reconditioning fund, which covers the cost of preparing used cars for resale.... Read More »

AutoNation marks milestone with $20 million ad campaign

12:01 am U.S. ET | May 18, 2015

AutoNation is celebrating a pending milestone — 10 million vehicles sold — with its largest advertising campaign in history. The auto retailer run national television ads for the first time as part of the $20 million campaign.... Read More »

'LATINOS ARE THE FUTURE'

Sales to Hispanics outpacing the market

12:01 am U.S. ET | May 18, 2015

Automakers are intensifying their pursuit of Hispanic car buyers in the U.S., and for one big reason: That's where the growth is. And in fact, Hispanic consumers could well be the auto industry's leading growth engine for the next 20 to 30 years.... Read More »

Far from Sun Belt, a warm welcome for Hispanics

12:01 am U.S. ET | May 18, 2015

Hispanic buyers are not limited to the "smile states." A dealership in Minnesota is posting sales gains by understanding Hispanic culture.... Read More »

Hispanic buyers help lift Mitsubishi store from the brink of bankruptcy

12:01 am U.S. ET | May 18, 2015

Mission Mitsubishi of San Antonio was selling barely 30 vehicles a month and on the verge of bankruptcy in 2011. Then its new owners embraced Hispanic marketing.... Read More »

How Ernie Boch Jr. closed the book on labor fight

12:01 am U.S. ET | May 16, 2015

Dealership rock star Ernie Boch Jr., known for his zany commercials and big-volume sales, lost an NLRB case in April at Boch Honda but won the war against organized labor at the store.... Read More »

Munoz open to new Nissan dealers of all sizes

10:51 am U.S. ET | May 15, 2015

Nissan's North American chairman Jose Munoz says he doesn't care whether his future dealers are large chains, small family owners or non-U.S. corporations -- so long as they perform.... Read More »

Edmunds study finds texting can be key for dealerships

8:00 am U.S. ET | May 14, 2015

Text messaging with buyers can be a useful tool for dealerships, according to a new study from Edmunds.com. Text messaging also has a few advantages over its digital grandfather, email, the study found.... Read More »

Student-loan debt doesn't hinder auto lending among college grads, study finds

11:45 am U.S. ET | May 13, 2015

A TransUnion study at least partly contradicts the widely held belief that hefty student loans prevent recent college graduates from getting auto loans.... Read More »

JAMIE LaREAU

BLOG: Is the F&I product space overcrowded? Views differ

11:45 am U.S. ET | May 13, 2015

Competition in the F&I product space is heating up. One product provider is moving the bulk of its business to consulting. Others argue there is still a lot of F&I product business to go around, even in light of increased consolidation.... Read More »

F&I product provider to buy rival in cash deal

11:45 am U.S. ET | May 13, 2015

AmTrust Financial Services agreed to buy Warranty Solutions, owned by Wells Fargo, for $152 million in cash. Finance and insurance product providers say the deal signals further consolidation in the product industry.... Read More »

Canada shrugs aside worries over long loans

11:00 am U.S. ET | May 13, 2015

U.S. auto industry watchers worry that long loan terms could lead to a financial crisis. But in Canada, industry experts have become accustomed to long loan periods.... Read More »

Cadillac dealer Joe Stewart killed in Houston

11:34 am U.S. ET | May 11, 2015

A Cadillac dealer in Houston was shot and killed outside his home Thursday night, May 7, Houston police said.... Read More »

AutoNation launches private-label products

12:01 am U.S. ET | May 11, 2015

This month in its Texas stores, AutoNation will start selling self-branded extended service contracts. It's the beginning of AutoNation's plan to sell private-label F&I products online and in stores. The company could eventually even take the products in-house completely.... Read More »

GM hints at dealer bonus redesign

12:01 am U.S. ET | May 11, 2015

North America chief Alan Batey hints at a successor to General Motors' Essential Brand Elements program, which has funneled billions of dollars to dealers since 2010 to update their stores and raise the level of customer service. The program's scheduled expiration next year raises financial uncertainty for most of GM's dealers, who have come to depend on quarterly bonuses that are tied partly to making store improvements.... Read More »

TrueCar revenue rises 33%

12:01 am U.S. ET | May 11, 2015

TrueCar Inc., the car-shopping service, reported continued revenue growth and another loss in the first quarter. The company added that it will step up spending on advertising and other efforts to attract customers through the rest of the year, and forecast a big rise this year in the number of auto sales it facilitates.... Read More »

BEST PRACTICES

Stores reach out to empower female customers

12:01 am U.S. ET | May 11, 2015

A visitor to Don Jenkins' dealerships in this north Tennessee city will find a fair share of brawny men, but a dearth of female shoppers. So the dealer's daughter, Casey Jenkins, is doing something about that.... Read More »

Sonic to restore customer-pay service revenue

12:01 am U.S. ET | May 11, 2015

Sonic Automotive's warranty work is up so much, it was losing customer-pay service jobs due to lack of capacity. It's changing that now with several tweaks to its service lane.... Read More »

Orlando dealership taps Hispanic chambers of commerce for email gold

12:01 am U.S. ET | May 11, 2015

Ricky Lopez says the secret to selling cars to Latinos is finding reliable contact information for them. To do that, Lopez, Internet director at David Maus Toyota in Sanford, Fla., said he taps the databases of local Hispanic chambers of commerce and nonprofit organizations to get emails and other information.... Read More »

Ads in Spanish can open dealerships' doors

12:01 am U.S. ET | May 11, 2015

With Latinos now buying nearly one in every five new vehicles sold in the United States, dealerships that refuse to cater to that population are missing a big opportunity, say dealers and marketing vendors. With Latinos now buying nearly one in every five new vehicles sold in the United States, dealerships that refuse to cater to that population are missing a big opportunity, say dealers and marketing vendors.... Read More »

Q&A: JUSTIN BRUN

E-commerce director: Run to mobile, away from herd

12:01 am U.S. ET | May 11, 2015

Justin Brun co-founder of Dynamic Beacon, a digital agency for auto dealerships, says many dealerships still lack satisfying experiences for shoppers who use smartphones. And many dealership websites aren't Google friendly.... Read More »

Dealer awards

12:01 am U.S. ET | May 11, 2015

Dealers featured this week include Michael Seidle, dealer principal at Bill Seidle's Nissan in Miami; Tom Nokes, dealer principal of Antioch Toyota in Antioch, Calif.; and E. Clarke Moseley, dealer principal at Paso Robles Ford in Paso Robles, Calif.... Read More »

REALITY CHECK

Cadillac dealers treading water until de Nysschen's vision materializes

12:01 am U.S. ET | May 10, 2015

Cadillac dealers are caught between the short-term pain of lackluster sales and brand chief Johan de Nysschen's vision of a brighter future.... Read More »

Automotive News
Special Video Report
Nissan's Munoz: 'You grow or you go'

Nissan's Munoz: 'You grow or you go'

Nissan N.A. boss Jose Munoz continues to push U.S. dealers for a big jump in market share while deflecting complaints that his stair-step sales targets are too hard to achieve.
» Watch the Video
     
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