Dealers

Fewer bosses, Disney savvy, $2 idea lift stores

12:01 am U.S. ET | July 21, 2014
A Chrysler Group dealership chain is stripping away layers of management to sell cars faster. A Chevrolet-Cadillac store is enchanting customers through Disney training. And an Audi dealership uses $2 envelopes to ensure the return of $300 key fobs. These are just a few ways three California auto retailers are boosting sales, customer satisfaction and profits.... Read More »

 

75 with Lincoln

Dealers

12:01 am U.S. ET | July 21, 2014
... Read More »

 

BEST PRACTICES

Cue from airlines helps dealership cut no-shows

12:01 am U.S. ET | July 21, 2014
Robert Karbaum came up with is an "appointment boarding pass" to send to customers' smartphones via text or e-mail minutes after they schedule a test drive.... Read More »

 

Dealership Buy/Sell

12:01 am U.S. ET | July 21, 2014
This Automotive News feature lists recent dealership acquisitions as reported by brokers, official announcements and news media.... Read More »

 

AutoNation's Q2 net rises 12% on 8% revenue gain

7:30 am U.S. ET | July 17, 2014
AutoNation posted a double-digit gain in second-quarter net income but fell shy of analysts’ profit expectations as digital investment drove expenses higher. The nation’s largest dealership group said its net profit rose 12 percent, helped by gains in all of its business units.... Read More »

 

Penske Automotive hikes cash dividend again

11:54 am U.S. ET | July 16, 2014
Penske Automotive Group raised its quarterly cash dividend to 20 cents per share from 19 cents.... Read More »

 

JIM HENRY

Credit union ads highlight misperceptions of dealer reserve

12:01 am U.S. ET | July 16, 2014
A Florida credit union's ad campaign beating up dealers and auto lenders for “rate markups” is hard to look at, but dealers and lenders should check it out to see what they're up against in terms of public perception and in case the approach catches on in other states.... Read More »

 

Owners of 8 N.J. dealerships settle claims of deceptive practices for $1.8 million

3:14 pm U.S. ET | July 15, 2014
Eight dealerships in New Jersey owned by Carmelo and Ignazio Giuffre have reached a $1.8 million settlement with the state's Division of Consumer Affairs.... Read More »

 

How Warren Buffett landed a new Cadillac (and not a Subaru)

3:43 pm U.S. ET | July 15, 2014
Warren Buffett, who has made himself and others enormously wealthy by investing in some of America's biggest brands, says he's not about to go with Japanese wheels, no matter how practical.... Read More »

 

Jay Leno, Jeb Bush to keynote 2015 NADA convention

2:03 pm U.S. ET | July 14, 2014
Former Florida Governor Jeb Bush and former “Tonight Show” host Jay Leno will be among the keynote speakers at the 2015 National Automobile Dealers Association Convention & Expo in San Francisco.... Read More »

 

Sonic bets new plan will transform automotive retailing

12:01 am U.S. ET | July 14, 2014
After more than five years of internal work and external carping, Sonic Automotive Inc. will roll out a bet-the-farm change in how it sells cars late this month at a Toyota store in Charlotte, N.C.... Read More »

 

Sales staff gets more responsibility, higher pay

12:01 am U.S. ET | July 14, 2014
Sonic Automotive began preparing its staff for the transition to its One Sonic-One Experience initiative years ago when it launched its playbooks, or guides for how to sell used cars, new cars, finance and insurance products and so on.... Read More »

 

Dealer: Customers judge a service contract by its cover

12:01 am U.S. ET | July 14, 2014
For auto retailers, having factory-backed finance and insurance products to sell sometimes makes all the difference.... Read More »

 

BEST PRACTICES

Courting consumers, moving 'smelly tires'

12:01 am U.S. ET | July 14, 2014
For customers and employees alike, the change in culture over the past few years at Bozard Ford-Lincoln in St. Augustine, Fla., has been like a breath of fresh air.... Read More »

 

40 UNDER 40

Larry Pickett Sr. brings broadcast skills to car sales

12:01 am U.S. ET | July 14, 2014
Automotive News 40 Under 40 honoree Larry Pickett Sr. talks about how personalized video is the future of salesmanship.... Read More »

 

40 UNDER 40

Erin Ramsey improves dealer logistics with technology

12:01 am U.S. ET | July 14, 2014
Automotive News 40 Under 40 honoree Erin Ramsey tells of how she turned around a troubled business development center despite having no sales or service experience.... Read More »

 

40 UNDER 40

Jason Graciano rethinks the online sales team

12:01 am U.S. ET | July 14, 2014
Automotive News 40 Under 40 honoree speaks about Paragon Direct, his new approach to online sales leads.... Read More »

 

40 UNDER 40

Casey Jenkins empowers women through informational site

12:01 am U.S. ET | July 14, 2014
Automotive News 40 Under 40 honoree Casey Jenkins tells the origin story of womenatthewheel.net.... Read More »

 

Minority dealers are adding import brands

12:01 am U.S. ET | July 14, 2014
After taking a disproportionately big hit when General Motors and Chrysler closed more than 1,600 dealerships in 2009, minority dealers have been adding import franchises. Still, the total number of minority stores remains inadequate, the National Association of Minority Automobile Dealers says.... Read More »

 

Used-vehicle prices soften, demand strong

12:01 am U.S. ET | July 14, 2014
Used-vehicle prices are beginning to soften as more units come off lease, but they remain above last year's levels and aren't depreciating as fast as in pre-recession days.... Read More »

 

40 UNDER 40 -- RETAIL

Tech-savvy buyers driving new breed of young managers

12:01 am U.S. ET | July 14, 2014
Whether shooting video, changing sales and marketing strategies or finding new ways to use social media, young managers such as this year's other 40 under 40 honorees are leading cultural change in dealerships driven, they say, by tech-savvy consumers who want a fast, transparent buying experience.... Read More »

 

Dealers

12:01 am U.S. ET | July 14, 2014
Dealers featured this week include the Biondi family at Biondi Motor Co. in Monroeville, Pa.; Rick Jensen, left, dealer principal of Jensen Motors in New Ulm, Minn.; and Tim Joannides, dealer principal of Halladay Nissan in Cheyenne, Wyo.... Read More »

 

Auto repair conference to focus on next F-150

12:01 am U.S. ET | July 14, 2014
Starting at the end of this month, the 2015 aluminum-bodied Ford F-150 pickup will take center stage at the nation's biggest annual collision repair industry gathering in Detroit.... Read More »

 

Shopping sites ratchet up battle against bots

12:01 am U.S. ET | July 13, 2014
Internet bots, nefarious software code masquerading as human Web users, are invading online car shopping sites and skewing traffic and other user data. Distorted data often confounds dealerships that are seeing heavy activity on third-party sites but not receiving a proportionate number of leads.... Read More »

 

2 senators want probe of delays in rail deliveries to dealerships

4:23 pm U.S. ET | July 11, 2014
Two senators are asking the Surface Transportation Board -- a bipartisan body of the Department of Transportation -- to investigate railroad delays of vehicle deliveries to dealerships.... Read More »

 

News by Brand


Rocket Fuel