Dealers

GM, Lithia, Koons settle advertising allegations by FTC

1:38 pm U.S. ET | Jan. 28, 2016

GM and two dealership companies, Jim Koons Management and Lithia Motors, will settle allegations that they advertised cars as being carefully inspected when, in fact, they had unrepaired safety recalls, the FTC said.... Read More »

Michigan may see ballot petition to allow direct vehicle sales

5:00 pm U.S. ET | Jan. 28, 2016

A recent University of Michigan graduate who aspires to work in politics is launching a ballot petition drive to allow automakers to sell new vehicles directly to Michigan consumers.... Read More »

AMY WILSON

BLOG: Sales reporting transparency? Yeah, right

5:32 pm U.S. ET | Jan. 28, 2016

After a nearly six-year run, AutoNation will stop reporting monthly sales. Why? “I've given up,” CEO Mike Jackson says.... Read More »

AutoNation's Q4 net drops 16% on discounts, VW charge

7:45 am U.S. ET | Jan. 28, 2016

AutoNation's net income dropped 16 percent to $97.5 million in the fourth quarter, even as revenues rose 5.8 percent to $5.34 billion, the company said today. The decline was due largely to increased discounting and per-vehicle margin pressure.... Read More »

Lithia's DCH makes first acquisition

3:36 pm U.S. ET | Jan. 28, 2016

Lithia Motors completed the first purchase through its DCH Auto Group with the acquisition of Riverside Subaru in Riverside, Calif., the company said today.... Read More »

Reynolds and Reynolds provides F&I library to 20 states, looks to add

11:45 am U.S. ET | Jan. 27, 2016

Sorting through inconsistent forms and varying federal, state and even city requirements for F&I paperwork has long been a headache for auto retailers. But dealership software and service provider Reynolds and Reynolds is working to provide relief.... Read More »

Snow put damper on January U.S. sales, but demand expected to rebound

2:23 pm U.S. ET | Jan. 27, 2016

Last weekend's big snowstorm took a big bite out of January's U.S. new-vehicle sales, but analysts and dealers said they expect demand to rebound in February and March, keeping the industry on track for a second consecutive record year.... Read More »

HANNAH LUTZ

BLOG: Beware the pitfalls of digital ads

11:45 am U.S. ET | Jan. 27, 2016

The industrywide push to put much of the car buying and financing process online, including ads, is a good thing. But dealers should make sure that online ads don’t come back to haunt them.... Read More »

A case for providing an online finance tool

11:45 am U.S. ET | Jan. 27, 2016

Consumers are much more satisfied when they can view and adjust vehicle payment terms online vs. starting the process at the dealership, a MakeMyDeal survey found.... Read More »

Mopar expands service contract coverage

11:45 am U.S. ET | Jan. 27, 2016

Complete 360, Mopar's most extensive service contract yet, is the latest salvo in an effort to use F&I products to produce more service business and thereby improve customer retention, say FCA US executives.... Read More »

Automakers, dealerships in recovery mode after historic snowstorm

1:00 pm U.S. ET | Jan. 25, 2016

Manufacturers, dealerships and others in the auto industry find themselves digging out after the weekend's historic snowstorm that pummeled the eastern U.S. with as much as 3 feet of snow.... Read More »

GM program 'just another channel'

12:01 am U.S. ET | Jan. 25, 2016

Dealers have responded warily to news that General Motors will insert itself into the used-car business, a key profit center at most dealerships. Here are details on how GM's Factory Pre-Owned Collection plan will work.... Read More »

Detroit auto show sets best attendance record since 2003 peak

9:39 am U.S. ET | Jan. 25, 2016

The Detroit auto show this year drew 815,575 in total ticketed attendance, event organizers said late Sunday. That topped last year’s 803,451, and continues the attendance upswing after a dip during the recession that saw the total number of visitors drop to 650,517 in 2009.... Read More »

At dealership group, it pays to pay bills

12:01 am U.S. ET | Jan. 25, 2016

Kuni Automotive's centralized accounting department eliminated the need to sign 90,000 checks per year, saving staffers' time. Plus, its new system earns $15,000 a month in credit-card rebates.... Read More »

DEALEMMA?

2016 will see fewer dealership acquisitions

12:01 am U.S. ET | Jan. 25, 2016

Some retailers say dealership acquisition prices are too high, citing a drop in public dealership groups' stock prices and narrowing dealership margins. They predict that buy-sell deals will slow in 2016, as buyers trim what they're willing to pay and sellers resist that trend.... Read More »

Fiat brand's goal: 'Bring traffic to the dealers'

12:01 am U.S. ET | Jan. 25, 2016

The three men who run the struggling Fiat brand in North America say cheap fuel prices are only part of what's ailing the small-car marque, and that it is up to Fiat Chrysler -- not its dealers -- to fix the problem.... Read More »

'Momma' keeps dealerships' workers in line

12:01 am U.S. ET | Jan. 24, 2016

Carolyn Cross has risen from typist at a dealership to GM of the No. 10 Ford store in the country. Don't count her out when she says she wants to make Joe Myers Ford-Lincoln, part of Berkshire Hathaway Automotive, No. 1.... Read More »

Mercedes-Benz USA names Chamberlain as VP of sales

2:38 pm U.S. ET | Jan. 22, 2016

Mercedes-Benz USA today named Adam Chamberlain its vice president of sales, effective April 1. Chamberlain, 42, replaces Dietmar Exler, who was promoted to CEO of Mercedes-Benz USA in December following the resignation of former CEO Steve Cannon.... Read More »

N.Y. attorney general sues more dealerships over credit repair

3:05 pm U.S. ET | Jan. 21, 2016

The New York attorney general has sued four dealerships and settled with three others over the illegal sale of credit repair and identity theft protection, the attorney general's office said Wednesday.... Read More »

LARRY P. VELLEQUETTE

BLOG: Papa Uno hits the block

2:00 pm U.S. ET | Jan. 20, 2016

A Fiat 500L made famous by a high-profile user is going on the auction block for charity this month in Philadelphia.... Read More »

Q&A

Exeter targets profitability over loan growth

12:45 pm U.S. ET | Jan. 20, 2016

Exeter Finance, after a period of rapid expansion, is targeting profitability over growth in loan originations in 2016. The subprime lender aims to enhance operations after working to consolidate its branch network into two central buying centers last year. Exeter CEO Mark Floyd spoke this week with Staff Reporter Hannah Lutz.... Read More »

Chase, Wells Fargo ride record U.S. auto market to higher contract volume

12:15 pm U.S. ET | Jan. 20, 2016

Auto lending giants Chase and Wells Fargo reaped the benefits of record U.S. auto sales last year, especially during the fourth quarter, when both recorded double-digit origination growth.... Read More »

McLaren adds 4 U.S. dealerships

12:45 pm U.S. ET | Jan. 20, 2016

McLaren Automotive has added four dealerships in the U.S. The newest retail locations for the sports-car maker are McLaren Bergen County in Ramsey, N.J.; McLaren Boston, McLaren Houston and McLaren Palm Beach.... Read More »

Softer used-vehicle prices behind uptick in negative equity deals

11:45 am U.S. ET | Jan. 20, 2016

Negative equity has been on the rise for the past few years. But while it's something to watch, for now it's not posing a risk to the industry, J.D. Power says.... Read More »

HANNAH LUTZ

BLOG: Efficiency, compliance still trump shorter visits to F&I office

12:30 pm U.S. ET | Jan. 20, 2016

Speed in the F&I office, while a priority, may not be dealerships' No. 1 goal anymore.... Read More »

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