New DARCARS CEO starts shopping

10:55 am U.S. ET | Nov. 18, 2015

DARCARS Automotive Group is in talks with several U.S. dealerships about possible acquisitions after completing its first store purchase since John Darvish Jr., son of the founder, took over as CEO last year.... Read More »

Auto dealers poised for victory on recall provision in U.S. highway bill

7:00 am U.S. ET | Nov. 18, 2015

It was supposed to be the response by Congress to a historic string of auto safety lapses that rocked the industry. Instead, lawmakers are finalizing a highway bill that would let dealers sell used cars with outstanding safety recalls.... Read More »

BMW confident X1, 7 series will drive N.A. sales growth in 2016

4:51 pm U.S. ET | Nov. 18, 2015

BMW is confident its U.S. sales will continue expanding in 2016 even as the overall market reaches a phase of little or no growth, says Ludwig Willisch, CEO of BMW North America.... Read More »

Auto loans outstanding surpass $1 trillion, delinquencies hold flat; 'no score' segment improves

11:45 am U.S. ET | Nov. 18, 2015

Auto loan balances reached $1.008 trillion in the third quarter, an increase of $101 billion since the end of the same quarter last year, according to TransUnion. The credit reporting agency said auto loans delinquent 60 days or more remained flat in the third quarter vs. the year-earlier period at 1.2 percent.... Read More »

Gen Y's surprising yen for add-ons

11:45 am U.S. ET | Nov. 18, 2015

Younger consumers are just as likely as their older counterparts to buy finance and insurance products, a J.D. Power and Associates study finds.... Read More »

Obama opposes U.S. House bill on auto financing

10:14 am U.S. ET | Nov. 17, 2015

The Obama administration opposes a U.S. House bill on auto financing, saying it would revoke "important guidance designed to prevent discriminatory pricing of auto loans," the White House said this week.... Read More »

U.S. sales will peak in 2016 as pent-up demand begins to ease, predicts NADA chief economist

4:00 pm U.S. ET | Nov. 17, 2015

Pent-up demand for new vehicles in the U.S., having propelled sales upward each year starting in 2010, will begin to ease over the next few years, the chief economist of the National Automobile Dealers Association said.... Read More »

VIDEO: A twist on giving: Patriot Subaru staffers steer charity dollars

12:01 am U.S. ET | Nov. 16, 2015

'Charity is charity, marketing is marketing. We don't mix the two.' That's the philosophy of Patriot Subaru owner Adam Arens, whose employees direct the dealer group's donations to organizations in need.... Read More »

TrueCar exec Dominique to leave at year's end

3:45 pm U.S. ET | Nov. 16, 2015

Larry Dominique, executive vice president of industry solutions at TrueCar, is leaving at the end of the year in the latest executive departure at the online shopping site.... Read More »

Unlikely hitch for VW dealers

12:01 am U.S. ET | Nov. 16, 2015

Two months into the emissions cheating scandal that has sullied the Volkswagen brand, dealers are running into an unexpected challenge: They don't have enough vehicles to sell.... Read More »

Larry H. Miller Group names a new board of directors

2:59 pm U.S. ET | Nov. 16, 2015

Larry H. Miller Group of Cos., the nation's fifth-largest private auto dealership group, has a new board of directors. The board is the final step in completing a giant corporate restructuring it started in March that included unseating CEO Greg Miller, son of the company's founder.... Read More »


Huey Lewis to headline Detroit show's charity preview

2:01 pm U.S. ET | Nov. 16, 2015

Huey Lewis and the News will perform following the Detroit auto show's annual Charity Preview on Jan. 15 at Cobo Center in Detroit, show organizers said today.... Read More »


Unpaid intern finds untapped opportunity in service lane

12:01 am U.S. ET | Nov. 16, 2015

Warren Henry Infiniti stations an employee in the service department to mine each day's schedule and find customers who may be in a position to buy, even if they don't know it themselves.... Read More »

Drive Pink fan at the drive-thru

12:01 am U.S. ET | Nov. 16, 2015

When AutoNation launched its Drive Pink campaign in October, CEO Mike Jackson wasn't sure it would pass what he calls the McDonald's test -- essentially, breaking through to the average working person. On Day 4 of the campaign, he learned firsthand that it did.... Read More »


12:01 am U.S. ET | Nov. 16, 2015

This week's dealers include the Obaugh family, Obaugh Ford-Lincoln in Staunton, Va.; Brian Pecheles, Joe Pecheles Volkswagen in Greenville, N.C.; John Roley, John Roley Autocenter (Chevrolet-Buick-GMC) in Littlefield, Texas; and Andrew Wright, Wright Automotive in Hillsboro, Ill.... Read More »

Kia recalls some 2014-16 Souls for steering glitch

11:49 am U.S. ET | Nov. 13, 2015

Kia is recalling 256,459 Soul subcompact crossovers in the U.S. for a problem that can lead to steering loss.... Read More »

'Jeep Wave' aims to boost brand with extra benefits for buyers

3:44 pm U.S. ET | Nov. 12, 2015

Jeep will offer free routine maintenance, discounts on accessories and no-charge loaners to owners of certain 2016 high-end models in a new program it calls Jeep Wave.... Read More »

McLaren staffs up in U.S. ahead of 3 key launches

3:00 pm U.S. ET | Nov. 12, 2015

Luxury sports car manufacturer McLaren has expanded its North American staff by about half ahead of the launch of three new models and an anticipated increase in sales volume next year.... Read More »


BLOG: VW's 'goodwill package' squandered an opportunity

3:02 pm U.S. ET | Nov. 11, 2015

There's one thing Volkswagen needs to do to make sure the owners of its disgraced diesel vehicles get them repaired down the road, and stop fouling the air.... Read More »


Compliance starts with the dealer

11:45 am U.S. ET | Nov. 11, 2015

Karen Klees, certified consumer credit compliance specialist at EFG, advises dealers to install a written F&I compliance process and to train employees regularly on the practices they expect.... Read More »

Millennials' appetite for auto loans rising

12:45 pm U.S. ET | Nov. 11, 2015

Despite concerns over millennials' lack of interest in vehicle ownership, they are buying and financing vehicles, says CU Direct, which links credit unions and auto dealerships through its CUDL lending platform.... Read More »


BLOG: Accuracy, time savings drive e-contracting gains

12:00 pm U.S. ET | Nov. 11, 2015

Auto retailers and lenders are realizing more and more the value of electronic contracting.... Read More »

Using ‘thought tracks’ to build trust, F&I sales

11:45 am U.S. ET | Nov. 11, 2015

Scripted F&I interviews or casual customer conversations? That’s the choice F&I managers are beginning to face as they look to build trust with customers. The longstanding practice of using hard-scripted word tracks to conduct customer interviews and sell F&I products especially may need adjustment as dealerships seek to engage younger buyers, some experts say.... Read More »

VW struggling to keep dealers happy as scandal widens

5:49 am U.S. ET | Nov. 10, 2015

VW's goodwill offer of $1,000 to the owners of cars caught in the company's emissions scandal comes as the company wages a behind-the-scenes effort to soothe another powerful constituency: its U.S. dealers.... Read More »

Props push up F&I product profits at store

12:01 am U.S. ET | Nov. 9, 2015

To sell F&I products, Steve Ward, business manager at Marion Toyota, uses parts and repair orders as props to show customers why it's important to invest in a vehicle service contract. Ward's profits from product sales are so high, he says, he gives up dealer reserve on 80 percent of customer loans.... Read More »