Dealers

How Ernie Boch Jr. closed the book on labor fight

12:01 am U.S. ET | May 16, 2015

Dealership rock star Ernie Boch Jr., known for his zany commercials and big-volume sales, lost an NLRB case in April at Boch Honda but won the war against organized labor at the store.... Read More »

Munoz open to new Nissan dealers of all sizes

10:51 am U.S. ET | May 15, 2015

Nissan's North American chairman Jose Munoz says he doesn't care whether his future dealers are large chains, small family owners or non-U.S. corporations -- so long as they perform.... Read More »

Edmunds study finds texting can be key for dealerships

8:00 am U.S. ET | May 14, 2015

Text messaging with buyers can be a useful tool for dealerships, according to a new study from Edmunds.com. Text messaging also has a few advantages over its digital grandfather, email, the study found.... Read More »

Student-loan debt doesn't hinder auto lending among college grads, study finds

11:45 am U.S. ET | May 13, 2015

A TransUnion study at least partly contradicts the widely held belief that hefty student loans prevent recent college graduates from getting auto loans.... Read More »

JAMIE LaREAU

BLOG: Is the F&I product space overcrowded? Views differ

11:45 am U.S. ET | May 13, 2015

Competition in the F&I product space is heating up. One product provider is moving the bulk of its business to consulting. Others argue there is still a lot of F&I product business to go around, even in light of increased consolidation.... Read More »

F&I product provider to buy rival in cash deal

11:45 am U.S. ET | May 13, 2015

AmTrust Financial Services agreed to buy Warranty Solutions, owned by Wells Fargo, for $152 million in cash. Finance and insurance product providers say the deal signals further consolidation in the product industry.... Read More »

Canada shrugs aside worries over long loans

11:00 am U.S. ET | May 13, 2015

U.S. auto industry watchers worry that long loan terms could lead to a financial crisis. But in Canada, industry experts have become accustomed to long loan periods.... Read More »

Cadillac dealer Joe Stewart killed in Houston

11:34 am U.S. ET | May 11, 2015

A Cadillac dealer in Houston was shot and killed outside his home Thursday night, May 7, Houston police said.... Read More »

AutoNation launches private-label products

12:01 am U.S. ET | May 11, 2015

This month in its Texas stores, AutoNation will start selling self-branded extended service contracts. It's the beginning of AutoNation's plan to sell private-label F&I products online and in stores. The company could eventually even take the products in-house completely.... Read More »

GM hints at dealer bonus redesign

12:01 am U.S. ET | May 11, 2015

North America chief Alan Batey hints at a successor to General Motors' Essential Brand Elements program, which has funneled billions of dollars to dealers since 2010 to update their stores and raise the level of customer service. The program's scheduled expiration next year raises financial uncertainty for most of GM's dealers, who have come to depend on quarterly bonuses that are tied partly to making store improvements.... Read More »

TrueCar revenue rises 33%

12:01 am U.S. ET | May 11, 2015

TrueCar Inc., the car-shopping service, reported continued revenue growth and another loss in the first quarter. The company added that it will step up spending on advertising and other efforts to attract customers through the rest of the year, and forecast a big rise this year in the number of auto sales it facilitates.... Read More »

BEST PRACTICES

Stores reach out to empower female customers

12:01 am U.S. ET | May 11, 2015

A visitor to Don Jenkins' dealerships in this north Tennessee city will find a fair share of brawny men, but a dearth of female shoppers. So the dealer's daughter, Casey Jenkins, is doing something about that.... Read More »

Sonic to restore customer-pay service revenue

12:01 am U.S. ET | May 11, 2015

Sonic Automotive's warranty work is up so much, it was losing customer-pay service jobs due to lack of capacity. It's changing that now with several tweaks to its service lane.... Read More »

Orlando dealership taps Hispanic chambers of commerce for email gold

12:01 am U.S. ET | May 11, 2015

Ricky Lopez says the secret to selling cars to Latinos is finding reliable contact information for them. To do that, Lopez, Internet director at David Maus Toyota in Sanford, Fla., said he taps the databases of local Hispanic chambers of commerce and nonprofit organizations to get emails and other information.... Read More »

Ads in Spanish can open dealerships' doors

12:01 am U.S. ET | May 11, 2015

With Latinos now buying nearly one in every five new vehicles sold in the United States, dealerships that refuse to cater to that population are missing a big opportunity, say dealers and marketing vendors. With Latinos now buying nearly one in every five new vehicles sold in the United States, dealerships that refuse to cater to that population are missing a big opportunity, say dealers and marketing vendors.... Read More »

Q&A: JUSTIN BRUN

E-commerce director: Run to mobile, away from herd

12:01 am U.S. ET | May 11, 2015

Justin Brun co-founder of Dynamic Beacon, a digital agency for auto dealerships, says many dealerships still lack satisfying experiences for shoppers who use smartphones. And many dealership websites aren't Google friendly.... Read More »

Dealer awards

12:01 am U.S. ET | May 11, 2015

Dealers featured this week include Michael Seidle, dealer principal at Bill Seidle's Nissan in Miami; Tom Nokes, dealer principal of Antioch Toyota in Antioch, Calif.; and E. Clarke Moseley, dealer principal at Paso Robles Ford in Paso Robles, Calif.... Read More »

REALITY CHECK

Cadillac dealers treading water until de Nysschen's vision materializes

12:01 am U.S. ET | May 10, 2015

Cadillac dealers are caught between the short-term pain of lackluster sales and brand chief Johan de Nysschen's vision of a brighter future.... Read More »

Tesla starts small with CPO program

12:01 am U.S. ET | May 9, 2015

Tesla is now selling CPO cars online in 11 US cities, marking the start of a used-car foray that could someday turn into a big money-maker. Tesla says it doesn't see used cars as a way to pad its margins, though that may change as used cars become a larger part of its business.... Read More »

Dealertrack, Autobytel digest acquisitions

1:12 pm U.S. ET | May 8, 2015

Dealertrack Technologies and Autobytel, vendors to auto dealers, are benefiting from the hot vehicle-sales market even if they are trying to absorb acquisitions made last year, the companies said in separate earnings announcements this week.... Read More »

TrueCar records 33% revenue growth in Q1

8:47 pm U.S. ET | May 7, 2015

TrueCar reported continued revenue growth and another loss in the first quarter, and said it launched its TrueCash incentive program, which allows automakers to target discounts to specific consumers based on where they live, what they drive and what they're shopping for.... Read More »

Car salesman gets tryout with Detroit Lions

12:32 pm U.S. ET | May 7, 2015

A car salesman from a dealership in northern Michigan could be making a big career change. Trever Kruzel, 24, works at Fox Motors Negaunee in Michigan's Upper Peninsula, but he could be suiting up with the Detroit Lions if his three-day tryout with the NFL team this weekend goes well.... Read More »

Toyota picks 8 stores to sell Mirai hydrogen car

4:02 pm U.S. ET | May 6, 2015

Toyota, seeking a smooth debut this fall for its Mirai hydrogen car, said it will initially sell the car through just eight dealerships in California.... Read More »

KAR Auction Q1 net income doubles

3:11 pm U.S. ET | May 6, 2015

KAR Auction Services, parent company of ADESA, said its net income more than doubled to $54.5 million on revenues that increased 8.3 percent to $632.4 million in the first quarter.... Read More »

JIM HENRY

BLOG: CFPB plays up auto finance complaints

11:00 am U.S. ET | May 6, 2015

A report released by the Consumer Financial Protection Bureau covering nearly 30,000 military service member complaints over a three-year period shows that although gripes about auto loans were a small part of the mix, they were a large part of the CFPB's enforcement actions.... Read More »

Automotive News
Special Video Report
Nissan's Munoz: 'You Grow or You Go'

Nissan's Munoz: 'You Grow or You Go'

Nissan North America Chairman Jose Munoz has a tough goal to meet: Raise the combined U.S. market share of the Nissan and Infiniti brands from 8.4 percent last year to 10 percent by March of 2017.
» Watch the Video
     
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