Members only: How a Japanese Lexus dealer pampers LS owners

12:01 am U.S. ET | March 24, 2014
From the sparkling Swarovski chandelier to its veined marble paneling, the secluded LS Owners' Lounge at Nagoya's biggest Lexus dealership is one of a kind.... Read More »



Lexus boss: Time for a clean-sheet approach to cars

12:01 am U.S. ET | March 17, 2014
You might assume that Tokuo Fukuichi, who takes over as head of Lexus on April 1, will walk in the door with firm ideas about the brand's look.... Read More »


A Lexus van for high rollers? Dealer makes a case

7:11 am U.S. ET | March 12, 2014
Speculation never ends about what new segment Lexus might tap into next: seven-passenger SUVs, entry-level compacts, a new top-end super sports car a la LFA.... Read More »


Lexus, Subaru rank high for responding to internet leads

12:01 am U.S. ET | March 10, 2014
An annual study found that 21 of 33 auto brands improved their responsiveness to internet leads last year. But only two brands, Lexus and Subaru, have remained in the top one-third of the Pied Piper study rankings for every survey year from 2011 to 2014.... Read More »


Mercedes pads luxury lead as new models help set February record

3:49 pm U.S. ET | March 3, 2014
Mercedes-Benz, the top-selling luxury-auto brand in the United States last year, extended its 2014 lead with record February sales on the strength of new models.... Read More »


Toyota cites weather for 4% sales drop

4:38 pm U.S. ET | March 3, 2014
Toyota Motor Sales U.S.A.'s February sales dropped 4 percent to 159,284 units, although the automaker said it still led the industry in retail deliveries to consumers.... Read More »


Design chief leaps into top job at Lexus

12:01 am U.S. ET | March 3, 2014
Can star designers become big car company division chiefs? Toyota's going to give it a try with global design chief Tokuo Fukuichi, who last week was named president of Lexus International.... Read More »


Lexus' interactive channel lures buyers

12:01 am U.S. ET | March 3, 2014
Lexus is offering a new interactive channel through Comcast -- a first in any industry -- that it hopes will entice luxury buyers while providing a new look at the brand.... Read More »


Toyota design chief Fukuichi to head Lexus

Feb. 26, 2014 08:15 CET
Toyota is giving design unprecedented clout in a management shuffle that puts the company's global design chief, Tokuo Fukuichi, in charge of the Lexus division and on the board.... Read More »


Japanese stay atop Consumer Reports rankings as Detroit struggles

12:45 pm U.S. ET | Feb. 25, 2014
Detroit has come clawing back from the brink with award-winning products, but Japanese and luxury brands still have the best lineups of cars and light trucks in the industry, the editors of the influential shopping guide Consumer Reports say.... Read More »


Toyota recalls 295,000 vehicles globally for braking problem

10:33 am U.S. ET | Feb. 14, 2014
Toyota is recalling about 295,000 Lexus and Toyota brand vehicles globally, mostly in the United States, because various safety systems including stability control and anti-lock brakes could become inoperative.... Read More »


Lexus keeps J.D. Power dependability crown; GM scores 2 spots in top 5

10:00 am U.S. ET | Feb. 12, 2014
Lexus again is the most dependable auto brand after three years of ownership while two General Motors marques joined the top five, J.D. Power and Associates said today.... Read More »


Toyota gets its racing groove back

12:01 am U.S. ET | Feb. 2, 2014
Here's another sign that Akio Toyoda is ready to go on the offensive.... Read More »


Former auto exec Wahl is named top McMarketer

12:01 am U.S. ET | Jan. 27, 2014
Last week Deborah Wahl, 51, landed a high-profile job as McDonald's U.S. marketing chief.... Read More »


Toyota predicts a 10-million year

12:01 am U.S. ET | Jan. 27, 2014
After falling just short in 2013, Toyota says that this year it will become the first automaker to sell 10 million vehicles worldwide.... Read More »


Lexus tiptoes into worldwide markets

12:01 am U.S. ET | Jan. 27, 2014
The Lexus brand has spread its wings in more than 90 countries worldwide. But that expansion is bringing new questions to resolve.... Read More »


A new look for Lexus dealerships

12:01 am U.S. ET | Jan. 27, 2014
Lexus dealerships have had the same general showroom design since the franchise's 1989 launch.... Read More »


John Iacono

Lexus dealers count on new product, new store look

2:00 pm U.S. ET | Jan. 26, 2014
Lexus once was the volume leader among luxury brands. But with the German brands adding sales by moving downmarket, Lexus is in third place. Lexus also once was the clear leader in customer-service rankings; but with other brands imitating the same luxury touches, they are no longer a differentiating factor.... Read More »



Lexus dealers: Let's raise the bar in customer care

12:01 am U.S. ET | Jan. 20, 2014
Lexus may never again be the top-selling U.S. luxury brand, but dealers want to make their customers the best-treated. With new Mercedes-Benz and BMW volume products launching below the $30,000 price point, an area in which Lexus refuses to tread, it is doubtful that Lexus will be able to outsell the German brands in the future.... Read More »


Lexus exec sees more gains in U.S., emerging markets

1:31 pm U.S. ET | Jan. 15, 2014
Lexus aims to grow as much as 10 percent annually for the next 30 years as it expands in the United States, its biggest market, as well as in emerging markets from Asia to South America.... Read More »



Lexus puts performance in RC F coupe

10:21 am U.S. ET | Jan. 14, 2014
This fall, Lexus will launch the first high-performance coupe in Toyota's luxury lineup, a competitor to the BMW M4. The RC F coupe, unveiled today at the Detroit auto show, will boast a 5.0-liter V-8 with "more than 450 horsepower" and 383 pounds-feet of torque, said Jeff Bracken, Lexus Division general manager.... Read More »



Lexus RC F guns for high-performance big boys from BMW, Mercedes

3:19 pm U.S. ET | Jan. 8, 2014
Toyota's Lexus luxury division is gearing up for another run at BMW and Mercedes-Benz performance coupes with the low-slung, V-8-powered RC F debuting Tuesday at the Detroit auto show.... Read More »


To be global, Detroit tapped Toyota, Nissan

12:01 am U.S. ET | Jan. 6, 2014
The debuts of two Japanese luxury car brands -- Lexus and Infiniti -- at Detroit's first "international" auto show in 1989 succeeded in igniting interest, curiosity and buzz about the ventures.... Read More »



Aluminum F-150, sporty cars from Chevy, BMW, Lexus add pizzazz

12:01 am U.S. ET | Jan. 5, 2014
Ford will make the biggest splash of the Detroit auto show with the redesigned 2015 F-150. At other brands, sporty cars will dominate the headlines. Chevrolet will show the high-performance Corvette Z06. BMW will unveil redesigned M3 and M4 cars. And Lexus will show a sporty car whose V-8 delivers 460 hp, sources say.... Read More »


Mercedes outlasts BMW's late surge to grab U.S. luxury crown

3:38 pm U.S. ET | Jan. 3, 2014
Mercedes-Benz withstood a late surge from BMW, ending its rival's two-year reign as the U.S. luxury-vehicle sales leader as the breadth of Mercedes's lineup pushed it to a record year. Mercedes won its only other U.S. luxury sales title in 1999.... Read More »


Special Report
Fewer bosses, Disney savvy, $2 idea lift stores

Fewer bosses, Disney savvy, $2 idea lift stores

A Chrysler Group dealership chain is stripping away layers of management to sell cars faster. A Chevrolet-Cadillac store is enchanting customers through Disney training. Mon., July 21
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