Subaru

Subaru's 7-seater poses big design question

12:01 am U.S. ET | March 23, 2015

A Grand Outback? Or a larger crossover that is more distinct than Subaru's popular midsize vehicle? That's the decision Subaru is grappling with as it develops an all-new crossover bigger than the strong-selling Outback for sale in about two years.... Read More »

U.S. judge taps lead lawyers for Takata airbag cases

6:30 pm U.S. ET | March 17, 2015

Four plaintiffs' lawyers, including high-profile attorney David Boies, were appointed by a federal judge to lead civil litigation against Takata and several automakers for injuries caused by allegedly faulty airbags.... Read More »

California dealership managers default on response to claims of falsified Subaru surveys

2:38 pm U.S. ET | March 11, 2015

Two California dealership managers failed to respond to a Subaru lawsuit that accused them and 10 others of falsifying customer surveys.... Read More »

JESSE SNYDER

BLOG: In February snow, buyers want 4x4s

12:01 am U.S. ET | March 3, 2015

So February U.S. auto sales came in lower than the forecasters figured just a week or two ago. Well yeah! Snow days.
... Read More »

Did Subaru store falsify customer surveys?

12:01 am U.S. ET | Feb. 16, 2015

If the allegations prove true, employees at South Coast Subaru went rogue in their efforts to boost customer satisfaction scores. But the tale is about far more than one store. Subaru's lawsuit against the dealership highlights friction between factories and dealers over measuring customer satisfaction.... Read More »

Subaru ranks high in dealer attitude survey

12:01 am U.S. ET | Feb. 16, 2015

Subaru ranked third overall in the Summer 2014 NADA Dealer Attitude Survey, behind Lexus and Toyota and ahead of Porsche and Ford.... Read More »

BEST PRACTICES

Youth movement fuels Utah Subaru dealerships

12:01 am U.S. ET | Feb. 16, 2015

Fountain of youth: Jeff and Tatiana Miller say building a young, college-educated staff at 2 Mark Miller Subaru stores has reduced turnover in entry-level positions and improved relations with shoppers.... Read More »

Ford F-150, Subaru Legacy capture top honors in Canada

2:20 pm U.S. ET | Feb. 12, 2015

The Ford F-150 claimed another major award today when it was named 2015 Canadian Truck of the Year at the Canadian International Auto Show in Toronto. Subaru captured the Canadian Car of the Year honor for the first time since the award started in 1987 with the redesigned Legacy sedan.... Read More »

Subaru sues Calif. dealership, claims it filed false customer surveys

3:18 pm U.S. ET | Feb. 10, 2015

Subaru of America filed a federal lawsuit against one of its California dealerships and its employees, accusing them of forging more than 200 customer satisfaction surveys to improve the dealership's reputation and avoid termination.... Read More »

Japanese carmakers airlift parts

12:01 am U.S. ET | Feb. 9, 2015

Japanese carmakers, including Honda Motor Co. and Subaru parent Fuji Heavy Industries, are shipping some auto parts to the United States by air to bypass a labor dispute at West Coast ports that is delaying deliveries.... Read More »

Honda, Subaru airlifting parts amid West Coast port labor talks

7:02 am U.S. ET | Feb. 5, 2015

Japanese carmakers including Honda and Subaru are shipping some auto parts to the US by air to bypass a labor dispute at West Coast ports that is delaying deliveries.... Read More »

Subaru parent earnings lifted by U.S. growth

2:24 am U.S. ET | Feb. 4, 2015

The maker of Subaru vehicles reported a 50 percent surge in quarterly operating profit as booming U.S. vehicle sales and advantageous exchange rates lifted earnings. Operating income climbed to 124.5 billion yen ($1.04 billion) in the fiscal third quarter ended Dec. 31, Fuji Heavy Industries said today.... Read More »

Q&A

Subaru: Invest in stores, take care of customers

12:01 am U.S. ET | Feb. 2, 2015

Tom Doll, president of Subaru of America, spoke with Staff Reporter Diana T. Kurylko during the NADA convention.... Read More »

MAKE MEETINGS

Subaru execs want to increase U.S. throughput, not dealer total

12:01 am U.S. ET | Feb. 2, 2015

Subaru of America won't add dealers because it wants throughput per dealer to grow to 1,000 units annually. That's one of the most important messages delivered during the make meeting in San Francisco, dealers said.... Read More »

Q&A

Subaru urges dealers to invest in stores

5:37 pm U.S. ET | Jan. 24, 2015

With record U.S. sales for seven years in a row, Subaru has become an enviable brand. It is now urging dealers to invest in their stores and expand service facilities. Tom Doll, president of Subaru of America, spoke here with Staff Reporter Diana T. Kurylko.... Read More »

Subaru dealers seek more cars even as growth slows

1:30 pm U.S. ET | Jan. 24, 2015

Subaru dealers told the factory they want more cars as the brand heads into what's promised to be another record year. Subaru executives told dealers US sales are expected to grow by 8 percent to 540,000 units in 2015 -- slower than last year's 21 percent increase.... Read More »

Hot Subaru sets its sights on the Sunbelt

12:01 am U.S. ET | Jan. 24, 2015

Subaru, gunning for a seventh straight year of record U.S. sales, hopes to get an additional boost by bringing its retail network in Sunbelt states in line with those of rivals.... Read More »

BOB ALVINE, SUBARU NATIONAL DEALER ADVISORY BOARD

Subaru dealers focus on serving all those customers

2:00 pm U.S. ET | Jan. 24, 2015

It's a good time to be a Subaru dealer, says Bob Alvine, chairman of the Subaru National Dealer Advisory Board. New-vehicle sales are strong; dealers' relationship with Subaru of America is good; and Subaru's parent, Fuji Heavy Industries, says it will expand capacity at its Indiana assembly plant to meet growing demand for Subaru vehicles.... Read More »

BILL COLE, DEALER, COLE AUTOMOTIVE GROUP

A voice for dealers, business in West Virginia Senate

2:00 pm U.S. ET | Jan. 23, 2015

Dealer Bill Cole, 58, is poised to become president of the West Virginia Senate next year, and the state's lieutenant governor.... Read More »

BEST PRACTICES

Maine store's free tires bring customers back

12:00 pm U.S. ET | Jan. 22, 2015

Stanley Subaru gives its new-vehicle buyers a benefit it calls "Tires for Life."... Read More »

RICHARD TRUETT

BLOG: Why tomorrow's sports cars will have mixed pedigree

11:00 am U.S. ET | Jan. 20, 2015

It would have been unthinkable even a few years ago that Mazda would share the MX-5 Miata with another company.... Read More »

Subaru puts China production effort on hold as car demand wanes

10:42 am U.S. ET | Jan. 19, 2015

Fuji Heavy Industries, the only Japanese automaker without Chinese government approval to start a joint venture, put efforts to build cars on hold in the country, where demand growth is slowing.... Read More »

DEALER COUNCIL LEADERS

Dealers spend $300 mllion in upgrades for fixed-ops

12:01 am U.S. ET | Jan. 19, 2015

Subaru dealers spent almost $300 million upgrading service departments in 2014 under a program that pays them to increase their fixed-operations capacity, said the head of the Subaru National Dealer Advisory Board.... Read More »

Subaru expects 7th year of record U.S. sales

11:54 am U.S. ET | Jan. 16, 2015

Subaru expects US sales to climb 5 percent in 2015, for a seventh straight record year, pushing North America volume to within a hair of its 2020 target -- five years ahead of schedule.... Read More »

Japanese brands gain U.S. share

12:01 am U.S. ET | Jan. 12, 2015

Japanese brands ramped up market share in the United States last year, while Europeans lost share as a group thanks to Volkswagen, and the Koreans gave up ground because of Hyundai. North American brands were flat in 2014.... Read More »

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