Chevrolet

How Ford pulled up its quality score

The Ford brand achieved its highest initial-quality mark since the J.D. Power study started 30 years ago. Joe Hinrichs credits the turnaround to a series of moves begun in early 2013.

UPDATED: 6/14/17 11:35 pm ET - corrected

ALAN BATEY: GM reaps rewards of North America strategy

North America, Alan Batey's domain at General Motors, is responsible for 99.4 percent of GM's total adjusted earnings since January 2014. And it's becoming even more critical to the automaker's future.

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