NADA

Chrysler dealer profits on the rise

12:01 am U.S. ET | Feb. 3, 2014
Chrysler Group dealers were told to expect higher profits in 2014 as the automaker rolls out new vehicles to replace older models that had hefty incentives.... Read More »

 

Infiniti dealers talk margins, ads absent brand execs

12:01 am U.S. ET | Feb. 3, 2014
Icy weather in the Deep South prevented Infiniti's management team from traveling to the annual make meeting here. Although an NADA representative informed dealers at the meeting room doorway that the meeting would not take place, a full roomful of retailers pressed ahead, eager to discuss a new dealer-margin system that launched Jan. 1.... Read More »

 

Mercedes adds training for dealers, their staffers

12:01 am U.S. ET | Feb. 3, 2014
Mercedes-Benz USA is benchmarking the best luxury retailers in the country and is launching a wave of training for dealers and their employees.... Read More »

 

Mitsubishi reassures dealers product drought is ending

12:01 am U.S. ET | Feb. 3, 2014
Mitsubishi, seeking to reassure dealers that the U.S. product drought is abating, laid out plans for exterior enhancements and powertrain options on existing models and mentioned a possible new mid-sized sedan.... Read More »

 

Cadillac expects double-digit gains

12:01 am U.S. ET | Feb. 3, 2014
Cadillac is looking to follow its 22 percent sales growth last year with at least another 10 percent gain in 2014, helped by the introduction of at least three new or redesigned vehicles.... Read More »

 

Chevy will pitch Silverado's cost advantage

12:01 am U.S. ET | Feb. 3, 2014
Chevrolet sees the introduction of Ford's redesigned F-150 pickup as an opportunity rather than a threat. Dealers who attended the meeting said GM executives believe Ford's heavy use of aluminum could raise the cost of ownership of the redesigned Ford truck -- an area in which they believe the Chevy Silverado already has an advantage.... Read More »

 

Subaru's 'fabulous' service offer

12:01 am U.S. ET | Feb. 3, 2014
Subaru of America wants to increase service capacity 70 percent in four years and will pay dealers to do so. Subaru dealers received preliminary details of the initiative at the make meeting.... Read More »

 

Kia promises more supply to reverse sales decline

12:01 am U.S. ET | Feb. 3, 2014
Vehicle availability and marketing funds for Kia dealers will increase this year as the brand seeks to reverse its first annual U.S. sales decline since 2008.... Read More »

 

Buick has plan to keep lease momentum going

12:01 am U.S. ET | Feb. 3, 2014
Buick will extend a promotional two-year lease program and is encouraging dealers to track customers whose leases are soon to expire.... Read More »

 

Acura sees TLX being top seller

12:01 am U.S. ET | Feb. 3, 2014
Acura says the new TLX sedan can become the brand's volume leader, a role once occupied by its predecessor, the TL sedan. Recalling the days when annual TL sales consistently topped 60,000, John Mendel, American Honda's executive vice president of sales, said after Acura's make meeting here: "We can clearly see TLX adding that kind of volume to the Acura franchise."... Read More »

 

Honda aims for record sales year

12:01 am U.S. ET | Feb. 3, 2014
Honda Division is gunning for its best-ever year in 2014. Honda told its dealers at the make meeting here that it wants to sell about 1.44 million units this year. That would represent a 6 percent gain over 2013.... Read More »

 

VW ends stair-step bonuses

12:01 am U.S. ET | Feb. 3, 2014
Volkswagen of America, hoping to fix a fraying relationship with dealers, said at its make meeting that it will scale back several recent policy changes that had resulted in an outcry. Among promised changes were an end to stair-step bonuses and more ways for dealers to satisfy a requirement that they offer loaner cars to customers.... Read More »

 

Dealer mood is full speed ahead for '14

12:01 am U.S. ET | Feb. 3, 2014
Judging from the comments of auto dealers emerging from make meetings at the National Automobile Dealers Association convention last week, the focus this year will be on more, bigger, better, richer and faster. Not to say that retailers have entirely forgotten the pain they went through after the industry crashed five years ago. But the new era of 15 million-plus sales years has made dealers flat-out bullish.... Read More »

 

Web data supplier alerts dealers to privacy pitfalls

12:01 am U.S. ET | Feb. 3, 2014
Web data tracking opens new marketing opportunities to auto retailers -- but it also requires new privacy safeguards, says one of the sector's key players. Dataium, a Nashville venture that monitors between 16 million and 20 million online vehicle shoppers a month, met with retailers last week at the NADA convention here to show them what is possible -- and to urge them to treat customer data carefully.... Read More »

 

Boler-Davis: GM sweats the details

12:01 am U.S. ET | Feb. 3, 2014
Alicia Boler-Davis, General Motors' head of customer experience and quality, said during her keynote speech at the J.D. Power International Automotive Roundtable in New Orleans that the company has made big changes to ensure smooth vehicle launches and to put quality at the center of its culture.... Read More »

 

Q&A: ALAN HAIG

Hyundai, VW lose M&A luster

12:01 am U.S. ET | Feb. 3, 2014
Alan Haig, head of automotive services for Presidio Group, says Hyundai and Volkswagen no longer are highly coveted dealerships. Jaguar Land Rover stores are suddenly in hot demand. And Mercedes-Benz and BMW still command the highest prices.... Read More »

 

Q&A: DAVE ZUCHOWSKI

Hyundai boss aims to boost retail sales momentum

12:01 am U.S. ET | Feb. 3, 2014
Hyundai Motor America CEO Dave Zuchowski says his top priority is to get Hyundai's retail sales momentum rolling. He'll get help from the redesigned Genesis sedan arriving this spring and a redesigned Sonata mid-sized sedan hitting showrooms this summer.... Read More »

 

Outrage has ebbed over GM program

12:01 am U.S. ET | Feb. 3, 2014
General Motors has been the poster child for stringent facility guidelines since it rolled out its Essential Brand Elements program in late 2009. It sparked a backlash from many GM dealers, mostly small ones, who argued that GM's method of paying dealerships for renovations favors higher-volume stores.... Read More »

 

NADA truce: No fireworks on facilities

12:01 am U.S. ET | Feb. 3, 2014
Lexus, BMW, Volvo and Mazda discussed new facilities programs with dealers at the NADA convention, and few fireworks resulted -- a marked change from the contentiousness of some other brands' recent programs.... Read More »

 

Used-car prices likely to end 5-year rise

12:01 am U.S. ET | Feb. 3, 2014
Used cars should get cheaper in 2014 after five years of consistently rising prices, in part because more vehicles are coming off lease this year, NADA economists say. Analysts at NADA Used Car Guide say this is not a sign of a bursting bubble. But a report from a used-vehicle auction company warns that the industry must hone its remarketing processes.... Read More »

 

Jaguar pumps up its marketing budget by 20%

12:01 am U.S. ET | Feb. 3, 2014
Jaguar is increasing its marketing spending by 20 percent this year as it seeks to increase awareness and showroom traffic. A key to keeping the brand's sales momentum going is Jaguar's first-ever Super Bowl commercial, which touts a new variant of the F-Type two-door.... Read More »

 

DAVID BARKHOLZ

Dealers radiate resolve, not complacency, at NADA

11:34 am U.S. ET | Jan. 31, 2014
If strong vehicle sales in the United States have caused dealers to become complacent, it failed to show at the NADA convention. Dealers flocked to New Orleans for ideas.... Read More »

 

JIM HENRY

The flat fee misconnect

12:01 am U.S. ET | Jan. 29, 2014
The Consumer Financial Protection Bureau and dealers are talking past each other about flat fees. The CFPB keeps going out of its way to tell auto lenders and dealers that the CFPB isn't insisting on flat fees.... Read More »

 

NADA compliance plan sets out dealer to-dos

12:01 am U.S. ET | Jan. 29, 2014
There's more to the National Automobile Dealers Association's new compliance program than recommending that dealerships set a limit for dealer reserve and document all exceptions. The program, which NADA e-mailed to members Jan. 24, provides a dealership to-do list.... Read More »

 

When NADA says it's OK to stray from reserve cap

12:01 am U.S. ET | Jan. 29, 2014
As part of its new “NADA Fair Credit Compliance Policy & Program,” the National Automobile Dealers Association has compiled seven categories of allowable deviations from a dealership's self-selected cap on dealer reserve.... Read More »

 

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