Opinion

JAMIE LaREAU

Great product isn't the only ingredient for making happy customers

3:48 pm U.S. ET | Nov. 14, 2014
Sure, product is very important, but consider that most vehicles on the market look good and have comparable quality within their segments. So that means purchase decisions and customer happiness ultimately land on nontangibles such as service, salesperson and the deal.... Read More »

 

JIM HENRY

‘Disparate impact’ opposition sees hope

12:01 am U.S. ET | Nov. 12, 2014
Hope remains among opponents of the “disparate impact” theory that the U.S. Supreme Court could ultimately rule against the theory in court, maybe in 2015.... Read More »

 

BRADFORD WERNLE

On the line, new F-150 is good for workers, not so ideal for haberdashers

12:01 am U.S. ET | Nov. 12, 2014
Now that there are no longer any big robot-mounted welding guns throwing off showers of sparks, engineer Ron Ketelhut doesn't have to worry about getting burn holes in his shirts as he walks the body shop floor.... Read More »

 

NICK BUNKLEY

GM victim's family left in the dark with compensation clock ticking

4:12 pm U.S. ET | Nov. 11, 2014
For 11 years, Jean Averill's family had no idea that her death was connected to a defective ignition switch. For the past five months, Averill's name sat in a footnote at the bottom of Page 103 in the Valukas report, which details the findings of General Motors' investigation into that defective ignition switch.... Read More »

 

RICHARD TRUETT

Why turbocharger fans owe Saab a thank-you

11:30 am U.S. ET | Nov. 11, 2014
We are gathered here today to pay our respects to Saab. The deceased Swedish automaker's lasting legacy is not the unconventional place it put the ignition switch. It isn't the blackout feature that allowed the driver to turn off all the instrument lights except the speedometer, nor is it the clamshell hood or any other quirky Saab feature.... Read More »

 

DOUGLAS A. BOLDUC

How to humanize autonomous driving

12:01 am U.S. ET | Nov. 11, 2014
Self-driving cars are coming, but few people will hand over control to the vehicle unless the computer can match the way they like to drive. That's why experts already envision a world in which drivers pick the kind of self-driving experience they want.... Read More »

 

EDITORIAL

All aboard at GM

12:01 am U.S. ET | Nov. 10, 2014
General Motors purchasing managers also must buy in to the importance of improving relations with suppliers.... Read More »

 

KEITH CRAIN

SEMA is still a 3-ring circus

12:01 am U.S. ET | Nov. 10, 2014
Last week was the annual pilgrimage to Las Vegas to celebrate the automobile at the SEMA show.... Read More »

 

JAMES B. TREECE

Ford's Odell: Sharp, talented and respectful

7:17 am U.S. ET | Nov. 10, 2014
Ford of Europe boss Stephen Odell's focus on respecting the customer will be a good start when he becomes the automaker's global sales and marketing chief.... Read More »

 

JAMES B. TREECE

Ford's Odell: Sharp, talented and respectful

12:01 am U.S. ET | Nov. 10, 2014
I know Ford's Jim Farley was considered a marketing wunderkind. But I don't think Odell is by any means a step down as marketing boss.... Read More »

 

JESSE SNYDER

Good times are rolling for pickup makers

12:01 am U.S. ET | Nov. 10, 2014
What a terrific month October was for sales of pickups. Large pickups rose 10 percent, outperforming a strong overall U.S. market. The 10-month numbers for big pickups look pretty good, too. In fact, everyone has something to smile about.... Read More »

 

EDITORIAL

Dealers must tailor technology to their needs

12:01 am U.S. ET | Nov. 10, 2014
Sonic Automotive's One Sonic-One Experience pilot in Charlotte, N.C., is the latest effort to make car buying easier.... Read More »

 

DAVE GUILFORD

For some, a big downside to cheap gas

12:01 am U.S. ET | Nov. 10, 2014
The volatility of gasoline prices has long bedeviled teams devising business plans for battery electrics, plug-in hybrids and even standard Prius-type hybrids.... Read More »

 

JAMIE LaREAU

What the rich and single drive these days

12:01 am U.S. ET | Nov. 9, 2014
Apparently, sleek product redesign and TV spots featuring handsome movie star Matthew McConaughey are resonating among some wealthy singletons. Or something?... Read More »

 

AMY WILSON

Joe Herman's lessons about the business will live on

9:46 am U.S. ET | Nov. 8, 2014
Joe Herman, even in the months before his death at age 72 in October, was focused on keeping his auto dealerships at the forefront of technology.... Read More »

 

BRUCE GAIN

Suzuki seeks BMW-like success -- on the seas

12:01 am U.S. ET | Nov. 7, 2014
Suzuki is trying to emulate BMW's and Volvo's success on the seas by associating its brand with one of the world's most famous sailboat races. Partnering with Route du Rhum can only help Suzuki boost its small presence in Europe... Read More »

 

JAMES B. TREECE

Art program could help shape auto industry's next creative minds

1:33 pm U.S. ET | Nov. 7, 2014
Thursday night, I went to a fundraiser, called #onthefridge, for Art Road. The group's latest art on display was cool, but I was more drawn to some of the earlier years’ artworks, especially those related to cars.... Read More »

 

NICK GIBBS

New CO2 rules may benefit car design

12:01 am U.S. ET | Nov. 6, 2014
Proposed changes to how fuel economy and emissions are measured could mean the end of useful-but-ugly side mirrors and other design changes on cars.... Read More »

 

HANS GREIMEL

Lexus RC media test drive canceled in Japan -- for lack of interest

12:08 pm U.S. ET | Nov. 6, 2014
Well, this is embarrassing. For Toyota as well as Japan's so-called automotive press corps. Toyota notified journalists last week that a long-scheduled new-car test-drive event was scrubbed -- for lack of interest.... Read More »

 

LINDSAY CHAPPELL

Cheaper gas led to increased light-truck and crossover sales? Not necessarily

11:51 am U.S. ET | Nov. 6, 2014
Cheaper gas is being widely credited with October’s gains in the sales of crossovers, SUVs, pickups. And no doubt, lower pump prices are figuring into consumer thinking right now. But sometimes the easiest explanation of the month’s sales trends isn’t always the most satisfying.... Read More »

 

DAVE GUILFORD

Lower gas prices, longer alt-power payback

3:32 pm U.S. ET | Nov. 5, 2014
I've enjoyed seeing my gas tank fill-ups cost $10 to $15 less than usual. I'm sure that people selling bigger vehicles do, too. But one group probably isn't cheering: Anyone marketing alternative powertrain vehicles.... Read More »

 

LARRY P. VELLEQUETTE

Looking for a new F&I product? Mull this

12:01 am U.S. ET | Nov. 5, 2014
Consider this a free idea -- the kind that hopefully somebody out there takes and develops and uses to make a lot of money.... Read More »

 

JIM HENRY

SEC joins pile of regulators probing subprime loan securitization

12:01 am U.S. ET | Nov. 5, 2014
It appears that when it comes to investigating the securitization of subprime auto loans, the bigger the mountain of regulators, the better.... Read More »

 

RICHARD TRUETT

How Chrysler's Hellcat engine almost died

12:45 pm U.S. ET | Nov. 4, 2014
One of the year's hottest new engines almost never happened.... Read More »

 

JESSE SNYDER

Weep not for pickup makers

12:01 am U.S. ET | Nov. 3, 2014
October looked like a happy month for big pickups with sales rising 10 percent, outperforming a strong overall U.S. market. But dig a little deeper and you’ll find pickup manufacturers who are really, really, really happy.... Read More »

 

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